1955

Bluetooth Error message 0x772d on login to SecureDoc Control center

Product version affected:
SecureDoc Enterprise for Windows. 9.0 SR2

Where using Mobile Device (Phone)-based authentication to access SecureDoc Control Center (SDCC), one user must completely close SDCC before another can log in.

Issue: Assume a given device has two or more Key Files, each protected by a different Phone-protected Key File. If one user logs in successfully to SecureDoc Control Center, then logs out, another user cannot log in successfully.

Work-Around: Until WinMagic has a solution for this issue, for now each user on a shared device should close the SecureDoc Control Center application after using it.
Alternatively, any user of a shared device that finds that SDCC is already running should first close the SecureDoc Control Center application before attempting to log in, on the assumption that the previous user had not closed the application.