# WinMagic

> Knowledge base documentation for WinMagic.

## v1

- [KB20260624-Version Build History-EOL](https://documentation.winmagic.com/docs/kb20260624-wm-version-build-history-eol-2026-06-24-1.md)
- [SD v9.2](https://documentation.winmagic.com/docs/sd-v92.md)
- [SD v9.2 HF3](https://documentation.winmagic.com/docs/sd-v92-hf3.md)
- [SD v9.2 SR1 HF1](https://documentation.winmagic.com/docs/sd-v9-2-sr1-hf1.md)
- [SD v9.1 SR1](https://documentation.winmagic.com/docs/release-notes-securedoc-v91-sr1.md)
- [SD v9.1 SR1 HF1](https://documentation.winmagic.com/docs/sd-v91-sr1-hf1.md)
- [SD v9.1 SR1 HF2](https://documentation.winmagic.com/docs/sd-v91-hf2.md)
- [SD v9.1 HF1](https://documentation.winmagic.com/docs/sd-v91-hf1.md)
- [SD v9.1 HF2](https://documentation.winmagic.com/docs/sd-v91-hf2-1.md)
- [SD v9.1 HF3](https://documentation.winmagic.com/docs/sd-v91-hf3.md)
- [SD v9.1 HF4](https://documentation.winmagic.com/docs/sd-v91-hf4.md)
- [SD v9.1](https://documentation.winmagic.com/docs/sd-v91.md)
- [SD v9.1 HF1](https://documentation.winmagic.com/docs/sd-v91-hf1-1.md)
- [SES v9.0SR4 HF1](https://documentation.winmagic.com/docs/release-notes-ses-90sr4-hf1.md)
- [SES v9.0SR4 HF2](https://documentation.winmagic.com/docs/ses-v90sr4-hf2.md)
- [SES v9.0SR4](https://documentation.winmagic.com/docs/ses-v90sr4.md)
- [SES v9.0SR3](https://documentation.winmagic.com/docs/ses-v90sr3.md)
- [SES v9.0SR2](https://documentation.winmagic.com/docs/ses-v90sr2.md)
- [SES v9.0SR1](https://documentation.winmagic.com/docs/ses-v90sr1.md)
- [SD FV2 V9.0](https://documentation.winmagic.com/docs/sd-fv2-v90.md)
- [1756 WinMagic SecureDoc Enterprise Server Version 8.2 Release Notes](https://documentation.winmagic.com/docs/1756.md)
- [SecureDoc Quick Deployment Guide v9.2 SR1](https://documentation.winmagic.com/docs/securedoc-quick-deployment-guide-v92-sr1.md)
- [Linux FAQ](https://documentation.winmagic.com/docs/linux-faq.md)
- [Deploying SDLinux using Ansible](https://documentation.winmagic.com/docs/deploying-sdlinux-using-ansible.md)
- [SDLinux Recovery Guide v9.2](https://documentation.winmagic.com/docs/sdlinux-recovery-guide-v92.md)
- [Installing SDLinux on FIPS validated Systems_v1.3](https://documentation.winmagic.com/docs/installing-sdlinux-on-fips-validated-systems-v13.md)
- [SDLinux - Collecting preboot logs on a VM with no USB access](https://documentation.winmagic.com/docs/sdlinux-collecting-preboot-logs-on-a-vm-with-no-usb-access-1.md)
- [SDLinux - Collecting preboot logs without USB](https://documentation.winmagic.com/docs/sdlinux-collecting-preboot-logs-without-usb-1.md)
- [SDLinux - Extending Encrypted Logical Volumes](https://documentation.winmagic.com/docs/sdlinux-extending-encrypted-logical-volumes-1.md)
- [SDLinux - Resizing the root partition to allocate free space v1.0](https://documentation.winmagic.com/docs/sdlinux-resizing-the-root-partition-to-allocate-free-space-v1-0.md)
- [SDLinux - Temporarily disabling Secure Boot to install SecureDoc](https://documentation.winmagic.com/docs/sdlinux-temporarily-disabling-secure-boot-to-install-securedoc-1.md)
- [SDLinux - Workaround-Booting-in-emergency-mode-after-kernel-update](https://documentation.winmagic.com/docs/sdlinux-workaround-booting-in-emergency-mode-after-kernel-update-1.md)
- [SecureDoc Linux Deployment Guide v9.2SR1](https://documentation.winmagic.com/docs/securedoc-linux-v9-2sr1-fixed.md)
- [Linux SD Troubleshooting and Solutions](https://documentation.winmagic.com/docs/new-sdlinux-troubleshooting-winmagic-styled.md)
- [SecureDoc OSA Linux Install Guide](https://documentation.winmagic.com/docs/securedoc-osa-linux-install-guide-fixed.md)
- [SecureDoc for Linux - Supported Platforms](https://documentation.winmagic.com/docs/securedocforlinuxrequirements.md): SecureDoc for Linux supported versions
- [RMO Configuration_v2](https://documentation.winmagic.com/docs/rmo-configuration-v2.md)
- [SD-20260622 SD-Device-Signals-KB](https://documentation.winmagic.com/docs/sd-device-signals-kb.md)
- [1706 How to Setup SecureDoc on a Surface Book](https://documentation.winmagic.com/docs/1706.md)
- [1710 How to reinstate TPM-protection for SecureDoc Key Files](https://documentation.winmagic.com/docs/1710.md)
- [1338 How to Expand a Partition in a SecureDoc-protected Device](https://documentation.winmagic.com/docs/1338-how-to-expand-a-partition-in-a-securedoc-protected-device.md)
- [1046-How to obtain memory dump](https://documentation.winmagic.com/docs/1046-how-to-obtain-memory-dump.md)
- [1418 How to Create a Second User Account on a Standalone Device](https://documentation.winmagic.com/docs/1418.md)
- [1519 - How to deploy a customized preboot Background image](https://documentation.winmagic.com/docs/1519-how-to-deploy-a-customized-preboot-background-image.md)
- [1545 - How to unblock BitLocker drive using WinPE](https://documentation.winmagic.com/docs/1545-how-to-unblock-bitlocker-drive-using-winpe.md)
- [1521 - How to setup SDWeb admin users, groups and roles](https://documentation.winmagic.com/docs/1522-how-to-setup-sdweb-admin-users-groups-and-roles.md)
- [1978 How To Access External (USB-connected) Samsung Drive Already Encrypted (using Samsung technology) on a Device Already installed/encrypted with SD](https://documentation.winmagic.com/docs/1978.md)
- [1687 How to use Build MBR Utility](https://documentation.winmagic.com/docs/1687.md)
- [1277 How to gain access to password-protected Encrypted media if the password is not known](https://documentation.winmagic.com/docs/1277-how-to-gain-access-to-password-protected-encrypted-media-if-the-password-is-not-known.md)
- [1639 How to manually update device profile (if no communication is possible) or if Server IP\\server name changed during Migration](https://documentation.winmagic.com/docs/1639.md)
- [1281 How to apply Patches (e.g. system updates, application updates, etc) to Pre-Boot-protected devices encrypted with SecureDoc](https://documentation.winmagic.com/docs/1281-how-to-apply-patches-eg-system-updates-application-updates-etc-to-pre-boot-protected-devices-encrypted-with-securedoc.md)
- [1858 How to configure and Deploy SecureDoc for Microsoft Surface Pro 7](https://documentation.winmagic.com/docs/1858.md)
- [1183-How to clear out active and pending commands - NOTE Last Resort!](https://documentation.winmagic.com/docs/1183-how-to-clear-out-active-and-pending-commands-note-last-resort.md)
- [1919 - How to Collect Support Information and Logs](https://documentation.winmagic.com/docs/1919-how-to-collect-support-information-and-logs.md)
- [1528 How to Setup Single Sign On and Credential Provider on Standalone Device](https://documentation.winmagic.com/docs/1528.md)
- [1495 How To Switch a Device's Disk Controller Settings to AHCI Mode Via Registry Editor, Even After Windows OS Is Installed](https://documentation.winmagic.com/docs/1495.md)
- [1223 How to perform manual un-installation of SecureDoc from a client device](https://documentation.winmagic.com/docs/1223-how-to-perform-manual-un-installation-of-securedoc-from-a-client-device.md)
- [1702 How to Change Y Mode settings from Preboot environment](https://documentation.winmagic.com/docs/1702.md)
- [1529 How to set up Single Sign On and Credential Provider for Window User(s) on SES-Managed Device](https://documentation.winmagic.com/docs/1529.md)
- [1221 How to Change Boot Slots in SES](https://documentation.winmagic.com/docs/1221-how-to-change-boot-slots-in-ses.md)
- [1055-How to install SD on Dual-Boot Windows Device](https://documentation.winmagic.com/docs/1055-how-to-install-sd-on-dual-boot-windows-device.md)
- [1057-How to remove the Boot Logon from Windows Registry Setting](https://documentation.winmagic.com/docs/1057-how-to-remove-the-boot-logon-from-windows-registry-setting.md)
- [1063-How to import device data from offline installations into SES](https://documentation.winmagic.com/docs/1063-how-to-import-device-data-from-offline-installations-into-ses.md)
- [1064-How to enable auto-boot on a stand-alone device](https://documentation.winmagic.com/docs/1064-how-to-enable-auto-boot-on-a-stand-alone-device.md)
- [1072-How to remove boot logon after re-formatting the drive](https://documentation.winmagic.com/docs/1072-how-to-remove-boot-logon-after-re-formatting-the-drive.md)
- [1110-How to recover a key that has been deleted from the SES server](https://documentation.winmagic.com/docs/1110-how-to-recover-a-key-that-has-been-deleted-from-the-ses-server.md)
- [1123-How to extract a dbk file from SDSPace1.dat using Winhex](https://documentation.winmagic.com/docs/1123-how-to-extract-a-dbk-file-from-sdspace1dat-using-winhex.md)
- [1139-How to change the default user on an encrypted machine](https://documentation.winmagic.com/docs/1139-how-to-change-the-default-user-on-an-encrypted-machine.md)
- [1177-How to add new user to computer, ensuring he/she sets a personal password on first use of computer](https://documentation.winmagic.com/docs/1177-how-to-add-new-user-to-computer-ensuring-heshe-sets-a-personal-password-on-first-use-of-computer.md)
- [1179-How can I create and deploy a customized Pre-Boot Background image to be displayed at preboot](https://documentation.winmagic.com/docs/1179-how-can-i-create-and-deploy-a-customized-pre-boot-background-image-to-be-displayed-at-preboot.md)
- [1841 How to create DOS Bootable USB drive](https://documentation.winmagic.com/docs/1841.md)
- [1182-How to Customize Windows Standard Users for Operating the SES Console (Required reading for CPA CESG)](https://documentation.winmagic.com/docs/1182-how-to-customize-windows-standard-users-for-operating-the-ses-console-required-reading-for-cpa-cesg.md)
- [1232 How to convert the blob of error text shown in the SESWeb error panel into something we can read](https://documentation.winmagic.com/docs/1232-how-to-convert-the-blob-of-error-text-shown-in-the-sesweb-error-panel-into-something-we-can-read.md)
- [1259 How to enable Partition Encryption - at the Client and in SES](https://documentation.winmagic.com/docs/1259-how-to-enable-partition-encryption-at-the-client-and-in-ses.md)
- [1263 How to use an MD5 Hash to prove if SESClient files are in fact identical](https://documentation.winmagic.com/docs/1263-how-to-use-an-md5-hash-to-prove-if-sesclient-files-are-in-fact-identical.md)
- [1835 How to assign a device profile to a device](https://documentation.winmagic.com/docs/1835.md)
- [1270 How to transition many (or all) existing SecureDoc-protected devices to Token Protection from Password protection](https://documentation.winmagic.com/docs/1270-how-to-transition-many-or-all-existing-securedoc-protected-devices-to-token-protection-from-password-protection.md)
- [1271 How does one log into a device at pre-boot that may be located in another building](https://documentation.winmagic.com/docs/1271-how-does-one-log-into-a-device-at-pre-boot-that-may-be-located-in-another-building.md)
- [1274 How to create a Ghost image with WinMagic software pre-installed](https://documentation.winmagic.com/docs/1274-how-to-create-a-ghost-image-with-winmagic-software-pre-installed.md)
- [1280 How to change the boot order locally and on SES](https://documentation.winmagic.com/docs/1280-how-to-change-the-boot-order-locally-and-on-ses.md)
- [1290 How to speed up other system processes during initial conversion encryption](https://documentation.winmagic.com/docs/1290-how-to-speed-up-other-system-processes-during-initial-conversion-encryption.md)
- [1311 How to Enable Partition Encryption](https://documentation.winmagic.com/docs/1311-how-to-enable-partition-encryption.md)
- [1362 How to modify SecureDoc’s boot parameters to support Microsoft Hyper-V virtual machines](https://documentation.winmagic.com/docs/1362-how-to-modify-securedocs-boot-parameters-to-support-microsoft-hyper-v-virtual-machines.md)
- [1384 How to perform a fixmbr and fixboot](https://documentation.winmagic.com/docs/1384-how-to-perform-a-fixmbr-and-fixboot.md)
- [1437 How To Change the Boot Slot of the Primary Default User at Boot Logon on Standalone Device](https://documentation.winmagic.com/docs/1437.md)
- [1444 How to add or elevate User Admin privileges for Device](https://documentation.winmagic.com/docs/1444.md)
- [1538 How to import WinMagic device data into LANDESK Management Suite](https://documentation.winmagic.com/docs/1538.md)
- [1891 How to define a static IP address for endpoint devices to use to connect to SDConnex_v2](https://documentation.winmagic.com/docs/knowledge-article-1891-how-to-define-a-static-ip-address-for-endpoint-devices-to-use-to-connect-to-sdconnexv2.md)
- [Secure Boot FAQ  2026 May_12th](https://documentation.winmagic.com/docs/updated-2026-may-08-secure-boot-faq-winmagic.md)
- [KB-SCCM-UEFI-001 SecureDoc_UEFI_SCCM_KB_Article](https://documentation.winmagic.com/docs/securedoc-uefi-sccm-kb-article.md)
- [KB-2092_SecureDoc_UEFI_Patch_Installation_Guide](https://documentation.winmagic.com/docs/kb-2092-securedoc-uefi-patch-installation-guide.md)
- [2086 FAQ Regarding MPR Notification](https://documentation.winmagic.com/docs/ka-02086-faq-regarding-mpr-notification.md)
- [2009 WinMagic Services FAQ 2024](https://documentation.winmagic.com/docs/2009.md)
- [1387 Key Management FAQ](https://documentation.winmagic.com/docs/1387-key-management-faq.md)
- [1389 SecureDoc Control Center FAQ](https://documentation.winmagic.com/docs/1389-securedoc-control-center-faq.md)
- [1388 SecureDoc Enterprise Server FAQ](https://documentation.winmagic.com/docs/1388-securedoc-enterprise-server-faq.md)
- [1385 Microsoft Encrypting File System FAQ](https://documentation.winmagic.com/docs/1385-microsoft-encrypting-file-system-faq.md)
- [1396 WinMagic Product End of Life (EOL) Frequently Asked Questions (FAQ)](https://documentation.winmagic.com/docs/1396-winmagic-product-end-of-life-eol-frequently-asked-questions-faq.md)
- [1393 WinMagic SecureDoc for Mac End of Life (EOL) Frequently Asked Questions (FAQs)](https://documentation.winmagic.com/docs/1393-winmagic-securedoc-for-mac-end-of-life-eol-frequently-asked-questions-faqs.md)
- [1266 Does SecureDoc software-based encryption reduce the effective life of a disk drive in any way (Solid State Drives included)](https://documentation.winmagic.com/docs/1266-does-securedoc-software-based-encryption-reduce-the-effective-life-of-a-disk-drive-in-any-way-solid-state-drives-included.md)
- [1365 PBConnex Autoboot Stops working after changing the Password Rules in SES](https://documentation.winmagic.com/docs/1365-pbconnex-autoboot-stops-working-after-changing-the-password-rules-in-ses.md)
- [1490 How to Configure PBConnex Autoboot](https://documentation.winmagic.com/docs/1490.md)
- [1488 - How to set up PBConnex using All Devices and All Users groups](https://documentation.winmagic.com/docs/1488-how-to-set-up-pbconnex-using-all-devices-and-all-users-groups.md)
- [1228 The DHCP server is running out of addresses now that PBConnex is being used - Why How to work around this](https://documentation.winmagic.com/docs/1228-the-dhcp-server-is-running-out-of-addresses-now-that-pbconnex-is-being-used-why-how-to-work-around-this.md)
- [1722 What is PBConnex?](https://documentation.winmagic.com/docs/1722.md)
- [1770 What is the minimum SQL Rights needed to run SDConnex for SDWeb](https://documentation.winmagic.com/docs/1770.md)
- [1522 How To Provision Access Rights For Other Administrators Within SESWeb console](https://documentation.winmagic.com/docs/1522.md)
- [1975 Report in SSMS is greyed out.](https://documentation.winmagic.com/docs/1975.md)
- [1008- SecureDoc Web Reporting Installation (a how-to document)](https://documentation.winmagic.com/docs/1008-securedocnbspweb-reporting-installation-a-how-to-document-1.md)
- [1673 SESWeb Reports generate Access denied](https://documentation.winmagic.com/docs/1673.md)
- [1644 Unable to generate SESWeb Reports using Windows 2012 R2\\2016 Server (Blank Report) up to v8.6 SR1](https://documentation.winmagic.com/docs/1644.md)
- [1672 How to Upgrade Encrypted devices to Windows 10 (1511\\TH2 or 1607\\RS1\\Anniversary)](https://documentation.winmagic.com/docs/1672.md)
- [1721 How to decode the SESWeb 500 Error String using website](https://documentation.winmagic.com/docs/1721.md)
- [1720 How to decode the SESWeb 500 Error string if you have no Internet connection](https://documentation.winmagic.com/docs/1720.md)
- [1451 HTTP 500 error on SES Web UI. (An unsecured error or incorrectly secured fault was received from the other party)](https://documentation.winmagic.com/docs/1451.md)
- [1486 Error 500 When Accessing the SES Web Browser-Based Console](https://documentation.winmagic.com/docs/1486.md)
- [1971 User unable to login to SES Web with valid password following same account session being timed-out and automatically logged out.](https://documentation.winmagic.com/docs/1971.md)
- [1351 Server Error in Application running SESWeb after MS update](https://documentation.winmagic.com/docs/1351-server-error-in-application-running-sesweb-after-ms-update.md)
- [2052 Key Information Not Displayed in SESWEB Device Menu After Upgrade](https://documentation.winmagic.com/docs/ka-01052-key-information-not-displayed-in-sesweb-device-menu-after-upgrade.md)
- [1562-Bitlocker Recovery Keys Not Displaying in SESWeb Causing 500 Error](https://documentation.winmagic.com/docs/1562.md)
- [1800 Internal Error 500 Invalid When Accessing SESWeb: Resulting in (CREATE QUEUE permission denied in database)](https://documentation.winmagic.com/docs/1800.md)
- [1962 The Service Unavailable 503 error below will appear in SDWeb, if the SecureDoc AppPool in IIS is stopped.](https://documentation.winmagic.com/docs/1962.md)
- [1969 IIS server fails to launch IdP page 'HTTP Error 500.30 - http://ASP.NET Core app failed to start'](https://documentation.winmagic.com/docs/1969.md)
- [2013 Error 500, An internal error has occurred when accessing SESWeb.](https://documentation.winmagic.com/docs/2013.md)
- [1041 Error Message 'Could not load file or assembly CrystalDecisions version 12.0.2000.0 Culture-Neutral'](https://documentation.winmagic.com/docs/1041-error-message-could-not-load-file-or-assemblynbspnbspcrystaldecisionswebnbspversion-12020000-cultureneutral.md)
- [1042-SecureDoc Crystal Reports error - 'bobj is undefined'](https://documentation.winmagic.com/docs/1042-securedoc-crystal-reports-error-nbspbobjnbspis-undefined.md)
- [1426 Error 500 appears when an administrator attempts to log into the SESWeb browser-based console.](https://documentation.winmagic.com/docs/1426.md)
- [1485 (HTTP error 500.19 - Internal Server Error) When Accessing SESWeb](https://documentation.winmagic.com/docs/1485.md)
- [1516 Not All Users in an Organization Unit (OU) are Displayed When Attempting to Assign Users to a Given Device Using the SESWeb](https://documentation.winmagic.com/docs/1516.md)
- [1872 Accidental assignment of wrong Device Profile cause, effect, and mitigation](https://documentation.winmagic.com/docs/1872.md)
- [1588 Can't Assign User to a device from SESWeb](https://documentation.winmagic.com/docs/1588.md)
- [1482 How To Create New Certificate For SESWeb](https://documentation.winmagic.com/docs/1482.md)
- [1484 Error: (Unable to find certificate in the cert store, Please make sure SDConnex is configured properly)](https://documentation.winmagic.com/docs/1484.md)
- [1852 SESWeb user search returning ALL users](https://documentation.winmagic.com/docs/1852.md)
- [1985 - SES Web Administrators unable to add Users or Keys after Upgrading to SES 9.0 SR3+](https://documentation.winmagic.com/docs/1985-ses-web-administrators-unable-to-add-users-or-keys-after-upgrade-to-ses-90-sr3.md)
- [1248 Is SESWeb at risk of attack from the Poodle or Heartbleed SSL attack vectors](https://documentation.winmagic.com/docs/1248-is-sesweb-at-risk-of-attack-from-the-poodle-or-heartbleed-ssl-attack-vectors.md)
- [1620 Restricted SESWeb Admins Have Access to Newly Created Folder](https://documentation.winmagic.com/docs/1620.md)
- [1524 Configuring SESWeb Users from SES Console](https://documentation.winmagic.com/docs/1524.md)
- [1917 - Configuring the SES Web Console](https://documentation.winmagic.com/docs/1917-configuring-the-ses-web-console.md)
- [1671 How to configure SES WEB to allow Self-Help questions](https://documentation.winmagic.com/docs/1671.md)
- [1483 - How to Setup SESWeb](https://documentation.winmagic.com/docs/1483-how-to-setup-sesweb.md)
- [1508 How To Setup a SESWeb Admin Account With Limited Access to One Or More Specific Folders/OUs](https://documentation.winmagic.com/docs/1508.md)
- [1641 Steps To Reduce the Number/Frequency of SESWeb Timeouts](https://documentation.winmagic.com/docs/1641.md)
- [1959 How to Speed up initial SDWeb page load. IIS setting change](https://documentation.winmagic.com/docs/1959.md)
- [1738 How to increase the login timeout for your SESWeb login session](https://documentation.winmagic.com/docs/1738.md)
- [2035 Inquiry About Session Timeout in SES Console and Web](https://documentation.winmagic.com/docs/ka-01035-inquiry-about-session-timeout-in-ses-console-and-web.md)
- [1002 How to prepare and Download SES Installation Packages using the SESWeb web-based Console](https://documentation.winmagic.com/docs/ka-01002-how-to-prepare-and-download-ses-installation-packages-using-the-sesweb-web-based-console.md)
- [1002 - How to prepare and download SD Packages from SES Web Console](https://documentation.winmagic.com/docs/1002-how-to-prepare-and-download-sd-packages-from-ses-web-console.md)
- [1400 How to Configure web.config](https://documentation.winmagic.com/docs/1400-how-to-configure-webconfig.md)
- [1448 Unable to Obtain Ready to Use Instance During SESWeb Setup](https://documentation.winmagic.com/docs/1448.md)
- [1520 How To Configure a Non-AD Account User With Limited Access to the SESWeb and Be Able to View Reports Only](https://documentation.winmagic.com/docs/1520.md)
- [1874 SDWeb Works on Local Server Only](https://documentation.winmagic.com/docs/1874.md)
- [1626 How To Change The Timeout Session for SESWeb Console](https://documentation.winmagic.com/docs/1626.md)
- [1584 Preparing and Downloading SES Installation Packages using the SESWeb web-based Console](https://documentation.winmagic.com/docs/1584.md)
- [1923 Deletion of existing SAML SPs in SES IdP is not successful; SPs are not being deleted due to WEBDAV functionality in IIS Server](https://documentation.winmagic.com/docs/1923-deletion-of-existing-saml-sps-in-ses-idp-is-not-successful-sps-are-not-being-deleted-due-to-webdav-functionality-in-iis-server.md)
- [1867 IIS Hardening with Server 2012 and 2016+](https://documentation.winmagic.com/docs/1867.md)
- [2082 Remove OOB device from user account - SDWeb](https://documentation.winmagic.com/docs/ka-02082-remove-oob-device-from-user-account-sdweb.md)
- [1637 Provisioning Message Appearing in 7.1: (SecureDoc: Set Device Primary Owner Credentials)](https://documentation.winmagic.com/docs/1637.md)
- [1955 Bluetooth Error message 0x772d on login to Securedoc Control center](https://documentation.winmagic.com/docs/1955.md)
- [1657 Import Device profile An unidentified error has occurred. Error code: 0x9 (0x9)](https://documentation.winmagic.com/docs/1657.md)
- [1647 Windows Server security updates KB3167679 ,MS16-101,KB3177108 impacting PBConnex/Pre-boot user authentication against AD . Error 0x7036](https://documentation.winmagic.com/docs/1647.md)
- [1956 Error 'An unidentified error has occurred. Error code: 0x9B0424' can display when Phone is paired to a device using Bluetooth](https://documentation.winmagic.com/docs/1956.md)
- [1958 'An unidentified error has occurred. Error code: 0x9B08CA' message appears, blocking ability to perform Phone-based Authentication](https://documentation.winmagic.com/docs/1958.md)
- [1967 Microsoft Office Outlook Exchange Error 80090016 After a System Board Replacement](https://documentation.winmagic.com/docs/1967.md)
- [1928 Error message Error 0x7810 A user with this name already exists in the database is shown after submitting SDForm when an existing Azure AD use](https://documentation.winmagic.com/docs/1928-error-message-error-0x7810-a-user-with-this-name-already-exists-in-the-database-is-shown-after-submitting-sdform-when-an-existing-azure-ad-use.md)
- [1989 Issues with the Encryption of a device, Error 0x80310029](https://documentation.winmagic.com/docs/1989.md)
- [2084 Error 1921.Service WinMagic SecureDoc Service could not be stopped. Verify that you have sufficient privileges to stop system services.](https://documentation.winmagic.com/docs/ka-02084-error-1921service-winmagic-securedoc-service-could-not-be-stopped-verify-that-you-have-sufficient-privileges-to-stop-system-services.md)
- [1019 Error 7821: User cannot be added](https://documentation.winmagic.com/docs/ka-01019-error-7821-user-cannot-be-added.md)
- [1015 Error c00000a3: Drive is not ready](https://documentation.winmagic.com/docs/ka-01015-error-c00000a3-drive-is-not-ready.md)
- [1011 Error 8005: TTOKI Initialization failed, error with object count](https://documentation.winmagic.com/docs/ka-01011-error-8005-ttoki-initialization-failed-error-with-object-count.md)
- [1009 Error 8060: Wrong password entered 5 times](https://documentation.winmagic.com/docs/ka-01009-error-8060-wrong-password-entered-5-times.md)
- [1132-Error 8055 Can’t write to MBR](https://documentation.winmagic.com/docs/1132-error-8055-cant-write-to-mbr.md)
- [1686 Why can't I update passwords with SESCMD? return code -11](https://documentation.winmagic.com/docs/1686.md)
- [1023-Error 0x00007720-Unsupported card reader detected](https://documentation.winmagic.com/docs/1023-error-0x00007720-unsupported-card-reader-detected.md)
- [1703 Why am I getting My primary account setup cannot be completed error code 0x7e03?](https://documentation.winmagic.com/docs/1703.md)
- [1044-STOP_0x0000006B PROCESS1_INITIALIZATION FAILED_message appears in Blue Screen Halt](https://documentation.winmagic.com/docs/1044-stop-0x0000006b-process1-initialization-failed-message-appears-in-blue-screen-halt.md)
- [1757 Encryption Engine Error After Upgrade To 7.5 SR1 Hot Fix 6](https://documentation.winmagic.com/docs/1757.md)
- [1066-Error message 'Install Script engine is missing' from this machine appears during SecureDoc installation](https://documentation.winmagic.com/docs/1066-error-message-install-script-engine-is-missing-from-this-machine-appears-during-securedoc-installation.md)
- [1069-Why am I getting error 9705 when starting a conversion process](https://documentation.winmagic.com/docs/1069-why-am-i-getting-error-9705-when-starting-a-conversion-process.md)
- [1070 Error 7212- Problem ascertaining which MBR to read - may be other storage devices plugged in](https://documentation.winmagic.com/docs/1070-error-7212-problemnbspascertainingnbspwhich-mbr-to-read-may-be-other-storage-devices-plugged-in.md)
- [1081-Why am I getting Error 9607 ‘Unknown command’ message appears when USB drive is disconnected](https://documentation.winmagic.com/docs/1081-why-am-i-getting-error-9607-unknown-command-message-appears-whennbspusbnbspdrive-is-disconnected.md)
- [1087-Error 9730-Invalid checksum of the encryption engine, please update with new checksum](https://documentation.winmagic.com/docs/1087-error-9730-invalid-checksum-of-the-encryption-engine-please-update-with-new-checksum.md)
- [1095-Error 8060-Wrong password entered 5 times](https://documentation.winmagic.com/docs/1095-error-8060-wrong-password-entered-5-times.md)
- [1097-Error 8005-TTOKI Initialization failed, error with object count](https://documentation.winmagic.com/docs/1097-error-8005-ttoki-initialization-failed-error-with-object-count.md)
- [1099-Error 7ad3-Missing parameter in INI file](https://documentation.winmagic.com/docs/1099-error-7ad3-missing-parameter-in-ini-file.md)
- [1159-Error 0x9870 appears in log during Installation of Boot Logon. Message asks user to contact Technical Support](https://documentation.winmagic.com/docs/1159-error-0x9870-appears-in-log-during-installation-of-boot-logon-message-asks-user-to-contact-technical-support.md)
- [1287 Microsoft Error Message Code Lookup Tool](https://documentation.winmagic.com/docs/1287-microsoft-error-message-code-lookup-tool.md)
- [1592 Client Device Unable to Boot to Windows and Communicate with SES Following Upgrade](https://documentation.winmagic.com/docs/1592.md)
- [1298 Error 7885 Please contact WinMagic Technical Support](https://documentation.winmagic.com/docs/1298-error-7885-please-contact-winmagic-technical-support.md)
- [1628 SecureDoc Pre-boot Breaks, Resulting In Black Screen On Dell Devices With Latest BIOS Updates](https://documentation.winmagic.com/docs/1628.md)
- [1366 Error message 7840 appears after clicking the Submit button from within SDForm](https://documentation.winmagic.com/docs/1366-error-message-7840-appears-after-clicking-the-submit-button-from-within-sdform.md)
- [1374 Error 12 appears after start-up, or when launching SecureDoc Control Center (client agent GUI)](https://documentation.winmagic.com/docs/1374-error-12-appears-after-start-up-or-when-launching-securedoc-control-center-client-agent-gui.md)
- [1601 Error calling EncryptBDDataWithAdminsKey()](https://documentation.winmagic.com/docs/1601.md)
- [1612 Microsoft App-V 5.0 Applications Stopped Working After SD Installation](https://documentation.winmagic.com/docs/1612.md)
- [1383 Troubleshooting Error 0x00007215 unable to find recovery facilities_ChallengeResponse, or Recovery options not set](https://documentation.winmagic.com/docs/1383-troubleshooting-error-0x00007215-unable-to-find-recovery-facilities-challengeresponse-or-recovery-options-not-set.md)
- [1391 Error -2, main.cpp_181_displayed when booting machine](https://documentation.winmagic.com/docs/1391-error-2-maincpp-181-displayed-when-booting-machine.md)
- [1655 Error 9401 appears at Windows Desktop](https://documentation.winmagic.com/docs/1655.md)
- [1455 Error 8998 (Generic Password is Currently Empty)](https://documentation.winmagic.com/docs/1455.md)
- [1656 Excessive number of SDDisk2k events are logged in System event log](https://documentation.winmagic.com/docs/1656.md)
- [1468 Why am I getting Error code (0x782e) when installing SecureDoc client](https://documentation.winmagic.com/docs/1468.md)
- [1469 During the installation, SecureDoc fails to Load To the Boot Logon Leading the Error Message err 1 and err 3](https://documentation.winmagic.com/docs/1469.md)
- [1663 Troubleshooting 0x000000a1 at boot logon and 0xf in SDRecovery.](https://documentation.winmagic.com/docs/1663.md)
- [1470 Error 1921 Could Not Proceed the Installation](https://documentation.winmagic.com/docs/1470.md)
- [1472 Error 11 When Creating a New AES Encryption Key or When Adding a User to a Device.](https://documentation.winmagic.com/docs/1472.md)
- [1494 Error 0x7815 (Unable to write to file)](https://documentation.winmagic.com/docs/1494.md)
- [1496 Listing of all 0x44## Error Codes](https://documentation.winmagic.com/docs/1496.md)
- [1505 User Fails To Logon and Displays (Error 0x000000a1, Please contact Winmagic Technical Support)](https://documentation.winmagic.com/docs/1505.md)
- [1510 Error code C00000B5 During Conversion](https://documentation.winmagic.com/docs/1510.md)
- [1511 Conversion Did not Start After Restart/Shutdown Resulting in Error Message, (Invalid Key 0xa105)](https://documentation.winmagic.com/docs/1511.md)
- [1578 Legacy Error Codes and Messages List A](https://documentation.winmagic.com/docs/1578.md)
- [1579 Legacy Error Codes and Messages List B](https://documentation.winmagic.com/docs/1579.md)
- [1580 Legacy Error Codes and Messages List C](https://documentation.winmagic.com/docs/1580.md)
- [1573 SDD - CheckToRunCC() - IsBootLogonONDrive() Error Number: d0000001 Incorrect Function](https://documentation.winmagic.com/docs/1573.md)
- [1574 SDPin Error: SDService is Not Running, Error code: 0](https://documentation.winmagic.com/docs/1574.md)
- [1576 Error 1001. InstallUtilLib.dll: Unknown Error When installing SES](https://documentation.winmagic.com/docs/1576.md)
- [1577 Error 0x7608 No Key Found](https://documentation.winmagic.com/docs/1577.md)
- [1602 SDConnex Error: (Service Error While Processing Request....)](https://documentation.winmagic.com/docs/1602.md)
- [1603 Error 0x7827 Key is not found in the Database](https://documentation.winmagic.com/docs/1603.md)
- [1604 ADSync error: Invalid Object Name 'tmp_group_member_dn'](https://documentation.winmagic.com/docs/1604.md)
- [1617 Why am I getting error message System time is incorrect or Not authorized to login](https://documentation.winmagic.com/docs/1617.md)
- [1622 SecureDoc error: 0x9705 Recovery files exist on this computer](https://documentation.winmagic.com/docs/1622.md)
- [1624 Error 0x7037 When Assigning Ownership During 7.1 Provisioning](https://documentation.winmagic.com/docs/1624.md)
- [1636 Error 0x7885 When Adding User To a Device From SES Console](https://documentation.winmagic.com/docs/1636.md)
- [1674 Installation Failure: Message \[Password entered is incorrect. Try again. (0xa0)\] appears in sdjob.](https://documentation.winmagic.com/docs/1674.md)
- [1680 Error: PBA Return 139 error after performing Self-Help Recovery](https://documentation.winmagic.com/docs/1680.md)
- [1692 Failed to enable pre-boot authentication on specified SED. Error code 0x9a0001](https://documentation.winmagic.com/docs/1692.md)
- [1693 Why am I getting B1initialize.Library failed 0xc00000bb error after installing SecureDoc](https://documentation.winmagic.com/docs/1693.md)
- [1697 Why am I unable to pass credentials back to SecureDoc Preboot using Landesk Remote Control](https://documentation.winmagic.com/docs/1697.md)
- [1704 Error 0x7885 may be caused by having too many Windows User Accounts on shared devices. Third-party tool can remove infrequently-used accounts.](https://documentation.winmagic.com/docs/1704.md)
- [1707 Why am I getting error 0xc000000f on my Surface Pro 4 device](https://documentation.winmagic.com/docs/1707.md)
- [1777 Why am I getting error 0x7832 Deployment not allowed for the current user](https://documentation.winmagic.com/docs/1777.md)
- [1717 Why am I encountering a Windows Recovery Screen \[0xc0000225\] after Installing SecureDoc on my HP X2 210 G2 Tablet?](https://documentation.winmagic.com/docs/1717.md)
- [1718 Why am I getting ‘Unable to add computer, Skipping’ in my event logs?](https://documentation.winmagic.com/docs/1718.md)
- [1719 Why am I getting BlockIoWriteBlocks encrypt error message after SecureDoc Preboot Login screen?](https://documentation.winmagic.com/docs/1719.md)
- [1723 Why am I getting “an error occurred while initializing pre-boot authentication” on my HP Probook 645 G3?](https://documentation.winmagic.com/docs/1723.md)
- [1779 Unable to sign in offline](https://documentation.winmagic.com/docs/1779.md)
- [1724 Why am I getting a black screen with (Please wait, this might take several seconds) showing up for approx. 2min prior to loading Boot Logon scree](https://documentation.winmagic.com/docs/1724.md)
- [1733 Why am I getting Database Logon failed message when attempting to create a report in SES Web](https://documentation.winmagic.com/docs/1733.md)
- [1771 Why am I getting (SDService is running but the pipes are not running) when trying to install Securedoc](https://documentation.winmagic.com/docs/1771.md)
- [1769 Why am I encountering String not found: - ID 10120 - 0x000000a1…String not found - ID 10120](https://documentation.winmagic.com/docs/1769.md)
- [1784 Why am I encountering error 0x7c03 when trying to add keyfile to a device](https://documentation.winmagic.com/docs/1784.md)
- [1792 Invalid password on RMCE device, challenge response error 0xD0000005](https://documentation.winmagic.com/docs/1792.md)
- [2123 Settings in KnowConfigs.xml do not apply successfully for SD versions 9.1.102.293 and older on Windows 11 (24H2) without WMIC](https://documentation.winmagic.com/docs/2123.md)
- [2071 Knownconfigs.xml using deprecated WMIC for hw detection](https://documentation.winmagic.com/docs/ka-02071-knownconfigsxml-using-deprecated-wmic-for-hw-detection.md)
- [2070 Settings in KnowConfigs.xml do not apply successfully for SD versions 9.1.102.293 and older on Windows 11 (24H2) without WMIC](https://documentation.winmagic.com/docs/ka-02070-settings-in-knowconfigsxml-do-not-apply-successfully-for-sd-versions-91102293-and-older-on-windows-11-24h2-without-wmic.md)
- [2543 Unable to Apply KnownConfigs.xml Without WMIC](https://documentation.winmagic.com/docs/2543.md)
- [1745 What is the SecureDoc KnownConfigs.XML file - Latest version available for download](https://documentation.winmagic.com/docs/1745.md)
- [1746 SecureDoc Device KnownConfigs.XML File for SES V7.5 - Download the latest version of this here](https://documentation.winmagic.com/docs/1746.md)
- [1747 Installing or updating the KnownConfigs.xml file (Applies to SES from Version 7.5 onward)](https://documentation.winmagic.com/docs/1747.md)
- [1934 SecureDoc Client Tangent supported environments](https://documentation.winmagic.com/docs/1934-securedoc-client-tangent-supported-environments.md)
- [1950 DELL Logical FlowChart for KnownConfig](https://documentation.winmagic.com/docs/1950.md)
- [1658 Dell Latitude E6540\\E6440 Dell Optiplex 9020 NIC does not work at Preboot after system has rebooted](https://documentation.winmagic.com/docs/1658.md)
- [1887 Dell Device Switches to PBU](https://documentation.winmagic.com/docs/1887.md)
- [1810 SecureDoc preboot authentication (PBLx32 / PBLUx32 mode) doesn’t supported on a Dell Latitude 5400](https://documentation.winmagic.com/docs/1810-securedoc-preboot-authentication-pblx32-pblux32-mode-doesnt-supported-on-a-dell-latitude-5400.md)
- [1826 Recommendation When Installing SD on a Dell Device When Connecting to a ThunderBolt Docking Station](https://documentation.winmagic.com/docs/1826.md)
- [1813 SecureDoc Client HP supported environments](https://documentation.winmagic.com/docs/1813.md)
- [1811 SecureDoc Client Dell supported environments](https://documentation.winmagic.com/docs/1811.md)
- [1787 Tips for using SecureDoc with the Dell Precision 7350](https://documentation.winmagic.com/docs/1787.md)
- [1786 (TCP4 Service Binding protocol is not available) On Dell Latitude 5179 Using Network Based Preboot](https://documentation.winmagic.com/docs/1786.md)
- [1780 How to setup Securedoc on a Dell Precision 7530](https://documentation.winmagic.com/docs/1780.md)
- [1666 Dell Latitude 7275 Wired Network Interface Card (NIC) issue at PBU Pre-Boot](https://documentation.winmagic.com/docs/1666.md)
- [1665 Black Screen on HP Elitebook 840 G3](https://documentation.winmagic.com/docs/1665.md)
- [1247 Lenovo L420L412 models After logging in through WinMagic V5 preboot, the power adapter detection icon disappears from system tray.](https://documentation.winmagic.com/docs/1247-lenovo-l420l412-models-after-logging-in-through-winmagic-v5-preboot-the-power-adapter-detection-icon-disappears-from-system-tray.md)
- [1251 Lenovo S30, C30, D30 devices can hang at “Please wait. This might take several seconds…”, Pre-Boot Logon does not appear](https://documentation.winmagic.com/docs/1251-lenovo-s30-c30-d30-devices-can-hang-at-please-wait-this-might-take-several-seconds-pre-boot-logon-does-not-appear.md)
- [1321 How to disable HPM on a given Lenovo Device](https://documentation.winmagic.com/docs/1321-how-to-disable-hpm-on-a-given-lenovo-device.md)
- [1328 Limitation Lenovo USB 3.0 Adapter PN 4X90E51405](https://documentation.winmagic.com/docs/1328-limitation-lenovo-usb-30-adapter-pn-4x90e51405.md)
- [1368 Lenovo Twist UEFI system boots to recovery error code is 0xc000000f](https://documentation.winmagic.com/docs/1368-lenovo-twist-uefi-system-boots-to-recovery-error-code-is-0xc000000f.md)
- [1433 Support for Lenovo Hardware Password Manager (HPM) will be deprecated as of end of February, 2016.](https://documentation.winmagic.com/docs/1433.md)
- [1809 PBLUx64 bit stuck at Black screen on ThinkPad X1 Carbon G7 and Yoga G4](https://documentation.winmagic.com/docs/1809-pblux64-bit-stuck-at-black-screen-on-thinkpad-x1-carbon-g7-and-yoga-g4.md)
- [1856 The Lenovo ThinkPad T570 is not compatible with select Kingston drive models.](https://documentation.winmagic.com/docs/1856.md)
- [1854 Wireless Error 7 for Lenovo ThinkPad L490](https://documentation.winmagic.com/docs/1854.md)
- [1898 Black screen on Lenovo devices after applying Intel Management Engine firmware updates when SED is activated](https://documentation.winmagic.com/docs/1898.md)
- [1905 - Lenovo BIOS Simulator Center An interactive BIOS Setup utility - Windows](https://documentation.winmagic.com/docs/1905-lenovo-bios-simulator-center-an-interactive-bios-setup-utility-windows.md)
- [1892 Secure Wipe in Lenovo BIOS](https://documentation.winmagic.com/docs/1892.md)
- [1664 Lenovo M900 device UEFI boot-up problems: Device cannot find Operating System, reboot goes to SecureDoc Boot Logon](https://documentation.winmagic.com/docs/1664.md)
- [1808 Lenovo ThinkPad T470 with Seagate ST500LM035 experiences hanging on SecureDoc 8.3](https://documentation.winmagic.com/docs/1808.md)
- [1814 SecureDoc Client Lenovo supported environments](https://documentation.winmagic.com/docs/1814.md)
- [1782 Why am I encountering 'Please ensure BlockSid is disabled and restart your system' during encryption with Lenovo device](https://documentation.winmagic.com/docs/1782.md)
- [2059 Compatibility of Microsoft Surface 1 and 2 with SD 6.5](https://documentation.winmagic.com/docs/ka-01058-compatibility-of-microsoft-surface-1-and-2-with-sd-65.md)
- [1174-On-screen keyboard can appear twice on Microsoft Surface Pro 3 devices in Tablet mode (no attached physical keyboard)](https://documentation.winmagic.com/docs/1174-on-screen-keyboard-can-appear-twice-on-microsoft-surface-pro-3-devices-in-tablet-mode-no-attached-physical-keyboard.md)
- [1245 SecureDoc V6.5 does not support Microsoft Surface Pro-series 1,2,3 devices under SecureDoc Pre-Boot for BitLocker (SDOT)](https://documentation.winmagic.com/docs/1245-securedoc-v65-does-not-support-microsoft-surface-pro-series-123-devices-under-securedoc-pre-boot-for-bitlocker-sdot.md)
- [1651 Microsoft Surface Pro 4 Touch Screen / Keyboard does not work in PBU](https://documentation.winmagic.com/docs/1651.md)
- [1743 Microsoft Surface Pro 4/2017, Surface Book 2 And SecureDoc Version 8.2](https://documentation.winmagic.com/docs/1743.md)
- [1627 Current Support and Limitations for Surface Pro 3 Devices](https://documentation.winmagic.com/docs/1627.md)
- [1709 Current known limitations and issues noted from testing Surface Pro 2017](https://documentation.winmagic.com/docs/1709-current-known-limitations-and-issues-noted-from-testing-surface-pro-2017.md)
- [1690 How to Setup SecureDoc on a Surface Pro 4](https://documentation.winmagic.com/docs/1690.md)
- [1708 How to setup SecureDoc on my Surface Pro 2017](https://documentation.winmagic.com/docs/1708.md)
- [1716 How to setup SecureDoc on my Surface Laptop \[2017\]](https://documentation.winmagic.com/docs/1716.md)
- [1737 Reference Information for Surface Keyboards](https://documentation.winmagic.com/docs/1737.md)
- [1591 Failure to install successfully SD 6.5 or newer on Microsoft Surface 1 and 2 tablets.](https://documentation.winmagic.com/docs/1591.md)
- [1816 SecureDoc Client Microsoft supported environments](https://documentation.winmagic.com/docs/1816.md)
- [1253 Configuring Panasonic FZ-G1 for Mouse/Keyboard Input](https://documentation.winmagic.com/docs/1253-configuring-panasonic-fz-g1-for-mousefinger-input.md)
- [1410 SecureDoc Compatibility Matrix](https://documentation.winmagic.com/docs/1410-securedoc-compatibility-matrix.md)
- [1515 Supporting Devices With Intel's SkyLake Microarchitecture Using SD 7.1 SR1​](https://documentation.winmagic.com/docs/1515.md)
- [1933 SecureDoc Client Acer supported environments](https://documentation.winmagic.com/docs/1933-securedoc-client-acer-supported-environments.md)
- [1815 SecureDoc Client NEC supported environments](https://documentation.winmagic.com/docs/1815.md)
- [1838 SecureDoc Client Panasonic supported environments](https://documentation.winmagic.com/docs/1838.md)
- [1839 SecureDoc Client Samsung supported environments](https://documentation.winmagic.com/docs/1839.md)
- [1837 SecureDoc Client Fujitsu supported environments](https://documentation.winmagic.com/docs/1837.md)
- [1913 - ARM processors and compatibility with SecureDoc](https://documentation.winmagic.com/docs/1913-arm-processors-and-compatibility-with-securedoc.md)
- [2003 Configuring the SecureDoc System Scanner Tool. v8.6 HF (and later versions)](https://documentation.winmagic.com/docs/2003-configuring-the-securedoc-system-scanner-tool-v86-hf-and-later-versions.md)
- [1996 - Using the SecureDoc System Scanner tools (9.0 and later)](https://documentation.winmagic.com/docs/1996-using-the-securedoc-system-scanner-tools-90-and-later.md)
- [1888 How to delete Self-Learning data](https://documentation.winmagic.com/docs/1888.md)
- [1890 Configuring the SecureDoc Compatibility Test Tool in V8.6 (and later versions)](https://documentation.winmagic.com/docs/1890.md)
- [1336 Wireless Card Support at Preboot](https://documentation.winmagic.com/docs/1336-wireless-card-support-at-preboot.md)
- [1726 Guideline Information for 802.1x Setup Configuration](https://documentation.winmagic.com/docs/1726.md)
- [1812 Wireless network NIC is not supported at SecureDoc preboot authentication (PBLx32 / PBLUx32 mode) on a HP ProBook 640 G5](https://documentation.winmagic.com/docs/1812-wireless-network-nic-is-not-supported-at-securedoc-preboot-authentication-pblx32-pblux32-mode-on-a-hp-probook-640-g5.md)
- [2006 Remove an entry from the Self-Learned table](https://documentation.winmagic.com/docs/2006.md)
- [1889 Manual update or inspection of Self-learned data in the database](https://documentation.winmagic.com/docs/1889.md)
- [1997 Option to force software encryption on system with BlockSID turned ON in v9.1](https://documentation.winmagic.com/docs/1997.md)
- [2020 Missing BlockSID pop up message when deploying SecureDoc and TPM disabled](https://documentation.winmagic.com/docs/2020.md)
- [2007 Unable to boot following a Windows update – Secure Core](https://documentation.winmagic.com/docs/2007.md)
- [1167-How to check if Windows is installed under UEFI or Legacy](https://documentation.winmagic.com/docs/1167-how-to-check-if-windows-is-installed-under-uefi-or-legacy.md)
- [1836 SecureDoc for Virtual & Cloud Servers - System Requirements](https://documentation.winmagic.com/docs/1836.md)
- [1882 Laptop with sensitive touchpad input issues at SecureDoc](https://documentation.winmagic.com/docs/1882.md)
- [1054-Enabling log file during installation](https://documentation.winmagic.com/docs/1054-enabling-log-file-during-installation.md)
- [1557 How to Enable RME Log from SES Server and From Standalone Device](https://documentation.winmagic.com/docs/1557.md)
- [1904 - Enable debug level 5 before installation for Windows](https://documentation.winmagic.com/docs/1904-enable-debug-level-5-before-installation-for-windows.md)
- [1038-How to Extract F7 Preboot Log Files from V5 and PBLU Boot Logon](https://documentation.winmagic.com/docs/1038-how-to-extract-f7nbspprebootnbsplog-files-from-v5-and-pblu-boot-logon.md)
- [2065 KB 1467: How to obtain the PBU Log from UEFI device](https://documentation.winmagic.com/docs/ka-02065-kb-1467-how-to-obtain-the-pbu-log-from-uefi-device.md)
- [1467 How to Obtain PBU Log](https://documentation.winmagic.com/docs/1467.md)
- [1567 How to Extract Preboot Log Files From PBU Boot Logon](https://documentation.winmagic.com/docs/1567.md)
- [2014 What is a WmPba.ini file?](https://documentation.winmagic.com/docs/2014.md)
- [1596 How to Extract Preboot Log Files From PBL Boot Logon Starting in SD 7.1](https://documentation.winmagic.com/docs/1596-how-to-extract-preboot-log-files-from-pbl-boot-logon-starting-in-sd-71.md)
- [1600 How To Disable ADSync Logs](https://documentation.winmagic.com/docs/1600.md)
- [1593 How To Collect SDConnex and ADSync Logs](https://documentation.winmagic.com/docs/1593.md)
- [1269 How is it that some SecureDoc Event Log entries seem to come from the future](https://documentation.winmagic.com/docs/1269-how-is-it-that-some-some-securedoc-event-log-entries-seem-to-come-from-the-future.md)
- [1296 How to enable the virtual keyboard for Motion Computing tablet computers](https://documentation.winmagic.com/docs/1296-how-to-enable-the-virtual-keyboard-for-motion-computing-tablet-computers.md)
- [1297 Audit Log Message - Audit log has been modified outside of SD application](https://documentation.winmagic.com/docs/1297-audit-log-message-audit-log-has-been-modified-outside-of-sd-application.md)
- [1341 Displaying all the Information in the Audit Log in SES](https://documentation.winmagic.com/docs/1341-displaying-all-the-information-in-the-audit-log-in-ses.md)
- [1885 Using Process Monitor to capture system events](https://documentation.winmagic.com/docs/1885.md)
- [1561 Error Reporting and Analysis](https://documentation.winmagic.com/docs/1561.md)
- [1043-Logging into a different user account in the SES prompts to upgrade the database](https://documentation.winmagic.com/docs/1043-logging-into-a-different-user-account-in-the-ses-prompts-to-upgrade-the-database.md)
- [1191 How do upgrades to the SES database during an SES upgrade get propagated to a second non-clustered fail-over SES Database Server](https://documentation.winmagic.com/docs/1191-how-do-upgrades-to-the-ses-database-during-an-ses-upgrade-get-propagated-to-a-second-non-clustered-fail-over-ses-database-server.md)
- [1347 Upgrading SES](https://documentation.winmagic.com/docs/1347-upgrading-ses.md)
- [1367 - Preparation before upgrading the SES](https://documentation.winmagic.com/docs/1367-preparation-before-upgrading-the-ses.md)
- [1372 Upgrading SES server to 6.x](https://documentation.winmagic.com/docs/1372-upgrading-ses-server-to-6x.md)
- [1376 Both .NET 3.5SP1 and .NET 4.0 run-times must be pre-installed prior to installing SecureDoc Enterprise Server V5.3SR4](https://documentation.winmagic.com/docs/1376-both-net-35sp1-and-net-40-run-times-must-be-pre-installed-prior-to-installing-securedoc-enterprise-server-v53sr4.md)
- [1929 Upgrading from a previous version of SecureDoc to Version 9.0 causes devices to be hidden in SES](https://documentation.winmagic.com/docs/1929-upgrading-from-a-previous-version-of-securedoc-to-version-90-causes-devices-to-be-hidden-in-ses.md)
- [1401 How to Migrate SES server to new server](https://documentation.winmagic.com/docs/1401-how-to-migrate-ses-server-to-new-server.md)
- [1548 - Migrating Devices From One Server to Another](https://documentation.winmagic.com/docs/1548-migrating-devices-from-one-server-to-another.md)
- [1893 SES Disaster Recovery - Have the necessary elements in place will make Disaster Recovery of your SES implementation easy using the steps here](https://documentation.winmagic.com/docs/1893.md)
- [1986 SES Console Font issue](https://documentation.winmagic.com/docs/1986.md)
- [1987 SDConnex File Exchange](https://documentation.winmagic.com/docs/1987.md)
- [1993 When converting an nvarchar datatype to a datetime datatype, the value is out of valid range.](https://documentation.winmagic.com/docs/1993.md)
- [2016 Configuring TLS Certificates for SDConnex - Prerequisites and Procedures](https://documentation.winmagic.com/docs/2016.md)
- [2064 Public KB1429: Excessive hanging of SDConnex SES 6.5SRx](https://documentation.winmagic.com/docs/ka-02064.md)
- [1056-Excessive Spikes in SDConnex Activities](https://documentation.winmagic.com/docs/1056-excessive-spikes-in-sdconnex-activities.md)
- [1093-SDConnex errors 7824 and B1 from client computers](https://documentation.winmagic.com/docs/1093-sdconnexnbsperrors-7824-and-b1-from-client-computers.md)
- [1104-Error 7802 Wrong settings for SQL account when setting up SDConnex and ADSync service](https://documentation.winmagic.com/docs/1104-error-7802-wrong-settings-for-sql-account-when-setting-up-sdconnex-and-adsync-service.md)
- [1166-Could not start service. start System.InvalidOperationException Error 1053](https://documentation.winmagic.com/docs/1166-could-not-start-service-start-systeminvalidoperationexception-error-1053.md)
- [1256 Error Exception occurred during the Rollback phase ... Installing SDConnex on W2008 server with SQL 2008](https://documentation.winmagic.com/docs/1256-error-exception-occurred-during-the-rollback-phase-installing-sdconnex-on-w2008-server-with-sql-2008.md)
- [1324 SDConnex error during Pre-Boot Communication](https://documentation.winmagic.com/docs/1324-sdconnex-error-during-pre-boot-communication.md)
- [1932 Configuring SDConnex alerts](https://documentation.winmagic.com/docs/1932-configuring-sdconnex-alerts.md)
- [1353 SDConnex crashed when accessing Group reports via SDWeb 6.5x](https://documentation.winmagic.com/docs/1353-sdconnex-crashed-when-accessing-group-reports-via-sdweb-65x.md)
- [1363 SDConnex&ADSync won’t start - Event log message containing system.FormatException Invalid hexadecimal string format](https://documentation.winmagic.com/docs/1363-sdconnexadsync-wont-start-event-log-message-containing-systemformatexception-invalid-hexadecimal-string-format.md)
- [1369 SDConnex has a high active session count](https://documentation.winmagic.com/docs/1369-sdconnex-has-a-hight-active-session-count.md)
- [1429 How to Troubleshoot When SDConnex Service Becomes Unresponsive](https://documentation.winmagic.com/docs/1429.md)
- [1553 Error 'Password Fail password Rule check for user index xxx' in SDConnex eventlog](https://documentation.winmagic.com/docs/1553.md)
- [1632 How To Setup Internet-Facing SDConnex In a DMZ Network, or Through Port-Forwarding](https://documentation.winmagic.com/docs/1632.md)
- [1846 SecureDoc 8.5 SR1 - SDConnex Feature Installation Error:2753](https://documentation.winmagic.com/docs/1846.md)
- [1169-WinMagic Active Directory service does not move deleted AD user into Recycling bin](https://documentation.winmagic.com/docs/1169-winmagic-active-directory-service-does-not-move-deleted-ad-user-into-recycling-bin.md)
- [1250 ADSync issue when removing Groups in V6.4SR1 The DELETE statement conflicted with the REFERENCE constraint...](https://documentation.winmagic.com/docs/1250-adsync-issue-when-removing-groups-in-v64sr1-the-delete-statement-conflicted-with-the-reference-constraint.md)
- [1254 ADSync - Move deleted users to Recycle Bin](https://documentation.winmagic.com/docs/1254-adsync-move-deleted-users-to-recycle-bin.md)
- [1258 How to change the ADSYNC Service Update frequency from its 60 minute default](https://documentation.winmagic.com/docs/1258-how-to-change-the-adsync-service-update-frequency-from-its-60-minute-default.md)
- [1349 How to limit filter which AD Groups to import based on a defined string within the group name](https://documentation.winmagic.com/docs/1349-how-to-limit-filter-which-ad-groups-to-import-based-on-a-defined-string-within-the-group-name.md)
- [1475 - Configuring and starting the Active Directory Synchronization Service](https://documentation.winmagic.com/docs/1475-configuring-and-starting-the-active-directory-synchronization-service.md)
- [1476 ADSync Fails To Update SES Console With New User Information After Client Updated Domain Password To the Service Account.](https://documentation.winmagic.com/docs/1476.md)
- [1491 Instructions to Disable the ADSync Log If It Grows Too Big.](https://documentation.winmagic.com/docs/1491.md)
- [1870 Accidental Removal of ADSync AD OU Folder Cause, Effect, and Mitigation](https://documentation.winmagic.com/docs/1870.md)
- [2010 End User Package Setup Guide](https://documentation.winmagic.com/docs/2010.md)
- [2028 Universal Data Link (UDL)](https://documentation.winmagic.com/docs/2028.md)
- [2057 LDAP server signing requirements – MS KB #4520412](https://documentation.winmagic.com/docs/ka-01057-ldap-server-signing-requirements-ms-kb-4520412.md)
- [1013 Error 7ad3: Missing parameter in INI file](https://documentation.winmagic.com/docs/ka-01013-error-7ad3-missing-parameter-in-ini-file.md)
- [1019 - Error 7a06_Directory config attribute doesn’t have a value](https://documentation.winmagic.com/docs/1019-error-7a06-directory-config-attribute-doesnt-have-a-value.md)
- [1168-How to use LDAP Import to correct duplication of User Records or to correct GUID of User Records after Domain Merges](https://documentation.winmagic.com/docs/1168-how-to-use-ldap-import-to-correct-duplication-of-user-records-or-to-correct-guid-of-user-records-after-domain-merges.md)
- [2055 How to Generate an End User's Personal Key](https://documentation.winmagic.com/docs/ka-01055-how-to-generate-an-end-users-personal-key.md)
- [2033 Activation of SecureDoc Licenses](https://documentation.winmagic.com/docs/ka-01033-activation-of-securedoc-licenses.md)
- [1017 Using Licensing Tool: Unable to calculate new license key](https://documentation.winmagic.com/docs/ka-01017.md)
- [1189 Using Licensing Tool-Unable to calculate new license key](https://documentation.winmagic.com/docs/1189-using-licensing-toolunable-to-calculate-new-license-key.md)
- [1230 How to remove or clear License Information from a SES Server implementation](https://documentation.winmagic.com/docs/1230-how-to-removeclear-license-information-from-a-ses-server-implementation.md)
- [1265 How to Reset the Number of Licensed Devices to Default-10 (reset license count to same state as it was when installed for Evaluation)](https://documentation.winmagic.com/docs/1265-how-to-reset-the-number-of-licensed-devices-to-default10-reset-license-count-to-same-state-as-it-was-when-installed-for-evaluation.md)
- [1339 Procedure to load new SecureDoc license file with additional licenses or to load a transfer license file after a SQL server change.](https://documentation.winmagic.com/docs/1339-procedure-to-load-new-securedoc-license-file-with-additional-licenses-or-to-load-a-transfer-license-file-after-a-sql-server-change.md)
- [1340 License Validation Tool Error Cannot open Keyfile](https://documentation.winmagic.com/docs/1340-license-validation-tool-error-cannot-open-keyfile.md)
- [1037-SES reports the incorrect number of licenses](https://documentation.winmagic.com/docs/1037-ses-reports-the-incorrect-number-of-licenses.md)
- [1014 After installing SecureDoc Enterprise Server, I am asked to encrypt my hard drive(s)](https://documentation.winmagic.com/docs/ka-01014-after-installing-securedoc-enterprise-server-i-am-asked-to-encrypt-my-hard-drives.md)
- [1012 SES is unable to automatically send key files to computers](https://documentation.winmagic.com/docs/ka-01012-ses-is-unable-to-automatically-send-key-files-to-computers.md)
- [2078 How to Update the Original Master Root KeyFile Password](https://documentation.winmagic.com/docs/2078a.md)
- [1009 - Enabling Fingerprint Protection in SecureDoc Enterprise Server](https://documentation.winmagic.com/docs/1009-enabling-fingerprint-protection-in-securedoc-enterprise-server.md)
- [1010 - Devices not visible in SES Console](https://documentation.winmagic.com/docs/1010-devices-not-visible-in-ses-console.md)
- [1143-How to configure SES components to communicate to Microsoft SQL Server on a non-standard port](https://documentation.winmagic.com/docs/1143-how-to-configure-ses-components-to-communicate-to-microsoft-sql-server-on-a-non-standard-port.md)
- [1161-Logs stored on SES Server; What they are; Where they’re located; What is their purpose](https://documentation.winmagic.com/docs/1161-logs-stored-on-ses-server-what-they-are-where-theyre-located-what-is-their-purpose.md)
- [1164-How to encrypt communications between SES Components and MS SQL Server](https://documentation.winmagic.com/docs/1164-how-to-encrypt-communications-between-ses-components-and-ms-sql-server.md)
- [1755 How To Set Up Your SES Environment To Support TLS 1.2](https://documentation.winmagic.com/docs/1755.md)
- [1187-Recent changes to the Status of executed commands in Show Commands](https://documentation.winmagic.com/docs/1187-recent-changes-to-the-status-of-executed-commands-in-show-commands.md)
- [1238 Use of “Change initial password” can affect second (and subsequent) Admin accounts’ ability to log into SES Console in SES V6.5](https://documentation.winmagic.com/docs/1238-use-of-change-initial-password-can-affect-second-and-subsequent-admin-accounts-ability-to-log-into-ses-console-in-ses-v65.md)
- [1630 SES Server - Least-Required Permissions Setup for SDConnex and ADSync Service/Run-as Accounts](https://documentation.winmagic.com/docs/1630.md)
- [1267 Disk encryption options - what exactly do they do](https://documentation.winmagic.com/docs/1267-disk-encryption-options-what-exactly-do-they-do.md)
- [1273 How does the UserInfo.ini file work](https://documentation.winmagic.com/docs/1273-how-does-the-userinfoini-file-work.md)
- [1352 How to create a second account that has same rights and privileges as the SES root admin account](https://documentation.winmagic.com/docs/1352-how-to-create-a-second-account-that-has-same-rights-and-privileges-as-the-ses-root-admin-account.md)
- [1399 Maximum Number of Failed Logins](https://documentation.winmagic.com/docs/1399-maximum-number-of-failed-logins.md)
- [1449 - SQL Rights and Windows managed service accounts requirements for the SES](https://documentation.winmagic.com/docs/1449-sql-rights-and-windows-managed-service-accounts-requirements-for-the-ses.md)
- [1473 How to Setup a Second SES Admin Account](https://documentation.winmagic.com/docs/1473.md)
- [1474 How To Install and Set Up SES Server Console On An Administrator Workstation Device.](https://documentation.winmagic.com/docs/1474.md)
- [1525 Unable to Locate or View more than 1500 users, devices, keys or disks](https://documentation.winmagic.com/docs/1525.md)
- [1526 How to Import Machine Info Files to the SES console](https://documentation.winmagic.com/docs/1526.md)
- [1224 Allowing Administrators to change their own passwords in SDWeb and SES console](https://documentation.winmagic.com/docs/1224-allowing-administrators-to-change-their-own-passwords-in-sdweb-and-ses-console.md)
- [1599 How To Migrate/Push All Users, Keys and Devices into the Root Folder](https://documentation.winmagic.com/docs/1599.md)
- [1587 How To Add Users to the Installation Package](https://documentation.winmagic.com/docs/1587.md)
- [1894 What is 'Prevent Login to Device'](https://documentation.winmagic.com/docs/1894.md)
- [1896 'Prevent Login to Device' command, no response when sent to client device.](https://documentation.winmagic.com/docs/1896.md)
- [1862 How to append Domain, PC or a Custom string to the User Name in SES versions 8.6 and subsequent versions](https://documentation.winmagic.com/docs/1862.md)
- [1677 How To Recover SES Master\\Root account](https://documentation.winmagic.com/docs/1677.md)
- [1098-SES is unable to automatically send key files to computers](https://documentation.winmagic.com/docs/1098-ses-is-unable-to-automatically-send-key-files-to-computers.md)
- [1100-After installing SecureDoc Enterprise Server, I am asked to encrypt my hard drive(s)](https://documentation.winmagic.com/docs/1100-after-installingnbspsecuredocnbspenterprise-server-i-am-asked-to-encrypt-my-hard-drives.md)
- [1750 Upgading SecureDoc Enterprise Server Database generates :Unable to recreate DEFAULT constraints!](https://documentation.winmagic.com/docs/1750.md)
- [1113-Cannot add a user account to a computer using the SES console](https://documentation.winmagic.com/docs/1113-cannot-add-a-user-account-to-a-computer-using-the-ses-console.md)
- [1114-Error d0000003 SDConnex service has stopped](https://documentation.winmagic.com/docs/1114-error-d0000003-sdconnex-service-has-stopped.md)
- [1034-Error 7aB8 Unable to update user in SDConnex](https://documentation.winmagic.com/docs/1034-error-7ab8-unable-to-update-user-innbspsdconnex.md)
- [1125-Missing profile on SD client computer](https://documentation.winmagic.com/docs/1125-missing-profile-on-sd-client-computer.md)
- [1133 Error 780f 'User cannot be found in the database'](https://documentation.winmagic.com/docs/1133-error-780f-user-cannot-be-found-in-the-database.md)
- [1137-Problem IP addresses (and other data) in profile are written to disk incorrectly or are garbled](https://documentation.winmagic.com/docs/1137-problem-ip-addresses-and-other-data-in-profile-are-written-to-disk-incorrectly-or-are-garbled.md)
- [1141-Error 0x0000703a Please contact WinMagic Technical Support](https://documentation.winmagic.com/docs/1141-error-0x0000703a-please-contact-winmagic-technical-support.md)
- [1142-Key file with new User Rights sent to device from SES did not yield a change in rights on client machine](https://documentation.winmagic.com/docs/1142-key-file-with-new-user-rights-sent-to-device-from-ses-did-not-yield-a-change-in-rights-on-client-machine.md)
- [1144-Users, devices or keys do not show up in SES console](https://documentation.winmagic.com/docs/1144-users-devices-or-keys-do-not-show-up-in-ses-console.md)
- [1151-Ordinal Not Found error message re MFC90U.dll when installing/starting SES Console](https://documentation.winmagic.com/docs/1151-ordinal-not-found-error-message-re-mfc90udll-when-installingstarting-ses-console.md)
- [1163-Error 1718 File filename.msi was rejected by digital signature policy (Message can appear during SES installation)](https://documentation.winmagic.com/docs/1163-error-1718-file-filenamemsi-was-rejected-by-digital-signature-policy-message-can-appear-during-ses-installation.md)
- [1178-6.5SR1 Active Directory ERROR processing new user](https://documentation.winmagic.com/docs/1178-65sr1-active-directory-error-processing-new-user.md)
- [1180-SDConnex service cannot be started - Key not found in dictionary, skipping creating service broker, notification queue errors in Event Log](https://documentation.winmagic.com/docs/1180-sdconnex-service-cannot-be-started-key-not-found-in-dictionary-skipping-creating-service-broker-notification-queue-errors-in-event-log.md)
- [1225 Error Unable to update indexes! when upgrading SES 6.4 SR1 to 6.5](https://documentation.winmagic.com/docs/1225-error-unable-to-update-indexes-when-upgrading-ses-64-sr1-to-65.md)
- [1229 How to decouple Reboot following installation of Pre-Boot from Reboot following completion of initial encryption. Work-around for V6.5](https://documentation.winmagic.com/docs/1229-how-to-decouple-reboot-following-installation-of-pre-boot-from-reboot-following-completion-of-initial-encryption-work-around-for-v65.md)
- [1264 Error SDDB.exe fails to start - Side-by-side Config incorrect](https://documentation.winmagic.com/docs/1264-error-sddbexe-fails-to-start-side-by-side-config-incorrect.md)
- [1284 Error 7821 User cannot be added](https://documentation.winmagic.com/docs/1284-error-7821-user-cannot-be-added.md)
- [1346 How to resolve integer warning message Enter an Integer between 3 and 30 in SES Console](https://documentation.winmagic.com/docs/1346-how-to-resolve-integer-warning-message-enter-an-integer-between-3-and-30-in-ses-console.md)
- [1359 Commands are not being executed when they are created.](https://documentation.winmagic.com/docs/1359-commands-are-not-being-executed-when-they-are-created.md)
- [1220 Error number 0x772B - User ID is not Unique](https://documentation.winmagic.com/docs/1220-error-number-0x772b-user-id-is-not-unique.md)
- [1855 Uninstall SES failed with Error 2753. The File 'sd.com.apix86.exe is not marked for installation](https://documentation.winmagic.com/docs/1855.md)
- [1749 Why Am I Getting An (Unhandled Exception) When Launching SecureDoc Service Configuration After Upgrading To SES Version 8.2?](https://documentation.winmagic.com/docs/1749.md)
- [1772 Why am I getting ODBC Driver 17 Access rights error after upgrading SES](https://documentation.winmagic.com/docs/1772.md)
- [1884 SecureDoc-8-6-SR1-client-primary-account-setup-User-cannot-be-found](https://documentation.winmagic.com/docs/1884.md)
- [1834 Why is SecureDoc creating TVSU_tmp_xxxx users in the SES?](https://documentation.winmagic.com/docs/1834.md)
- [1276 Does SES require Active Directory (AD) Schema Extensions](https://documentation.winmagic.com/docs/1276-does-ses-require-active-directory-ad-schema-extensions.md)
- [1333 Minimum Requirements for Server 2008,2012](https://documentation.winmagic.com/docs/1333-minimum-requirements-for-server-20082012.md)
- [1377 Security Implications of Ymode is 40](https://documentation.winmagic.com/docs/1377-security-implications-of-ymode40.md)
- [1868 Recent Changes to SD Profile Settings  Regarding (Number of Failed Logins at Windows) and (Failed authentication attempts at Pre-Boot)](https://documentation.winmagic.com/docs/1868.md)
- [1594 How to Clear the Old License File After Upgrading the SES Server](https://documentation.winmagic.com/docs/1594.md)
- [1744 How To Obtain And Use The License Key Validation Tool](https://documentation.winmagic.com/docs/1744.md)
- [1830 SecureDoc Enterprise Server System Requirements](https://documentation.winmagic.com/docs/1830.md)
- [2027 How to use the registry to verify the disk encryption status](https://documentation.winmagic.com/docs/2027.md)
- [2032 SecureDoc File Encryption version 9.1 and older is not supported on Windows 11 24H2 and later](https://documentation.winmagic.com/docs/2032.md)
- [2072 SecureDoc standard installer (SecureDoc_64.exe) is not fully compatible with all Surface models](https://documentation.winmagic.com/docs/ka-02072-securedoc-standard-installer-securedoc-64exe-is-not-fully-compatible-with-all-surface-models.md)
- [2054 Energy Settings Reverting to Hibernate Mode After SecureDoc Installation](https://documentation.winmagic.com/docs/ka-01054-energy-settings-reverting-to-hibernate-mode-after-securedoc-installation.md)
- [1021-Upgrade path for migrating from older versions of SecureDoc Enterprise Server](https://documentation.winmagic.com/docs/1021-upgrade-path-for-migrating-from-older-versions-of-securedoc-enterprise-server.md)
- [1024-Error -115-SecureDoc installation error](https://documentation.winmagic.com/docs/1024-error-115-securedoc-installation-error.md)
- [1875 How to monitor conversion process from the Windows Registry](https://documentation.winmagic.com/docs/1875.md)
- [1025-BSOD after encryption on Dell Latitude E6520,E6420,Exx20 computers](https://documentation.winmagic.com/docs/1025-bsod-after-encryption-on-dell-latitude-e6520e6420exx20-computers.md)
- [1149-Which Windows tablet devices are supported as SecureDoc Client devices](https://documentation.winmagic.com/docs/1149-which-windows-tablet-devices-are-supported-as-securedoc-client-devices.md)
- [1335 Why WinMagic recommends Scan Disk before installation of SecureDoc](https://documentation.winmagic.com/docs/1335-why-winmagic-recommends-scan-disk-before-installation-of-securedoc.md)
- [1371 Best Practices Before Installing SD](https://documentation.winmagic.com/docs/1371-best-practices-before-installing-sd.md)
- [1413 Two Encryption Modes for Software-Encrypted Device](https://documentation.winmagic.com/docs/1413.md)
- [1442 OS In-Place Upgrade on SecureDoc 6.5SR3, 7.1 & 7.1 SR4](https://documentation.winmagic.com/docs/1442.md)
- [1489 How To Manually Install SD On a Standalone Device Using the Advance Wizard.](https://documentation.winmagic.com/docs/1489.md)
- [1531 How To Manually Install SecureDoc On a Stand-alone Device](https://documentation.winmagic.com/docs/1531.md)
- [1796 WinMagic's Recommendations To Ensure That SecureDoc Deployments Go Smoothly](https://documentation.winmagic.com/docs/1796.md)
- [1820 Visual C++ 2019 runtime Framework is supported on SecureDoc 8.3 SR1 or Higher](https://documentation.winmagic.com/docs/1820.md)
- [1607 Manual Installation of SD Standalone Using SUSAM or Y-Mode Values](https://documentation.winmagic.com/docs/1607.md)
- [1775 How to prepare a drive for re-encryption](https://documentation.winmagic.com/docs/1775.md)
- [2081 Uninstall in Safe Mode doesn't work, The Windows Installer Service could not be accessed](https://documentation.winmagic.com/docs/ka-02081-uninstall-in-safe-mode-doesnt-work-the-windows-installer-service-could-not-be-accessed.md)
- [2061 Securedoc Application Is Not Listed Under Add Remove Programs and Features](https://documentation.winmagic.com/docs/ka-2061-securedoc-application-is-not-listed-under-add-remove-programs-and-features.md)
- [1408 How to decrypt and uninstall SecureDoc from a machine](https://documentation.winmagic.com/docs/1408-how-to-decrypt-and-uninstall-securedoc-from-a-machine.md)
- [1438 Unable to Uninstall SD Because the Program Is Not Listed Under Add\\Remove Programs and Features](https://documentation.winmagic.com/docs/1438.md)
- [1532 - How to use RemoveBL utility](https://documentation.winmagic.com/docs/1532-how-to-use-removebl-utility.md)
- [1549 Using Revo Uninstaller to Remove SD Application](https://documentation.winmagic.com/docs/1549.md)
- [1936 Upgrading From Windows 7 to Windows 10 OS WHILE ENCRYPTED with SecureDoc](https://documentation.winmagic.com/docs/1936-windows-7-to-windows-10-operating-system-upgrade-while-encrypted-with-securedoc.md)
- [1939 Stopping the SDService via command line on a German System](https://documentation.winmagic.com/docs/1939-stopping-the-sdservice-via-command-line-on-a-german-system.md)
- [1940 Supported Version of WinMagic Software, Manuals, Downloads](https://documentation.winmagic.com/docs/1940-supported-version-of-winmagic-software-manuals-downloads.md)
- [1947 - Performing major Windows OS version upgrades on encrypted devices](https://documentation.winmagic.com/docs/1947-performing-major-windows-os-version-upgrades-on-encrypted-devices.md)
- [1953 Lenovo Thinkpad L14 Gen 3 AMD is unable to scan for WiFi at SecureDoc PreBoot - shows error 7 - affects SES Versions 9.0SR2 and prior](https://documentation.winmagic.com/docs/1953.md)
- [1957 User unable to login at pre-boot with Password after disabling phone token in Device Profile and performing Password Recovery](https://documentation.winmagic.com/docs/1957.md)
- [1972 Administrator triggered remote autoboot should never use a user key file that may have been converted to Token-based authentication](https://documentation.winmagic.com/docs/1972.md)
- [1976 Autoboot logic flow for token protected Keyfiles](https://documentation.winmagic.com/docs/1976.md)
- [1309 How to set up permanent auto-boot](https://documentation.winmagic.com/docs/1309-how-to-set-up-permanent-auto-boot.md)
- [1980 SecureDoc Install Appears to Remove all Network Functionality.](https://documentation.winmagic.com/docs/1980.md)
- [1614 How To Configure UPN for Domain User ID in SD Version up to 7.1](https://documentation.winmagic.com/docs/1614.md)
- [1983 SecureDoc 9.0 SR4 Failure leaves disk in Write Protected mode](https://documentation.winmagic.com/docs/1983.md)
- [2034Troubleshooting Windows Vista Installation Issues Relating To LDAP Server Signing Requirements – MS KB #4520412](https://documentation.winmagic.com/docs/2034.md)
- [2079 Failing to Uninstall SecureDoc - Error 1921](https://documentation.winmagic.com/docs/ka-02079-failing-to-uninstall-securedoc-error-1921.md)
- [2077 CPU Usage High After Notebook Encryption](https://documentation.winmagic.com/docs/ka-02077-cpu-usage-high-after-notebook-encryption.md)
- [2062 Incompatibility Issues Regarding Citrix Xen Server and SD 6.5](https://documentation.winmagic.com/docs/ka-02062-incompatibility-issues-regarding-citrix-xen-server-and-sd-65.md)
- [2053 WinMagic Partition Missing on Computer](https://documentation.winmagic.com/docs/ka-01053-winmagic-partition-missing-on-computer.md)
- [2051 Fix Device Stuck in Temp AutoBoot](https://documentation.winmagic.com/docs/ka-01051-inquiry-about-session-timeout-in-ses-console-and-web.md)
- [1010 Will SecureDoc Affect an SMS Update that Requires a Reboot](https://documentation.winmagic.com/docs/ka-01010-will-securedoc-affect-an-sms-update-that-requires-a-reboot.md)
- [1742 MSI Installers And SecureDoc Version 8.2](https://documentation.winmagic.com/docs/1742.md)
- [1008 USB keyboard does not work on HP NC6000 laptop](https://documentation.winmagic.com/docs/ka-01008-usb-keyboard-does-not-work-on-hp-nc6000-laptop.md)
- [1740 SD Essentials Client can be mistakenly provided Token-Protected Key Files](https://documentation.winmagic.com/docs/1740.md)
- [1006 Feature: UEFI, Force Direct Boot To Windows](https://documentation.winmagic.com/docs/ka-01006-feature-uefi-force-direct-boot-to-windows.md)
- [1735 Boot Logon fails to load with Black Screen Blinking Cursor](https://documentation.winmagic.com/docs/1735.md)
- [1003 Resolving Login Loop Issues with Securedoc](https://documentation.winmagic.com/docs/ka-01003-resolving-login-loop-issues-with-securedoc.md)
- [1623 User keyfile is not locked after exceeding the maximum number of failed logon attempts at PBA](https://documentation.winmagic.com/docs/1623.md)
- [1030-Error 1607 Unable to install InstallShield Scripting Runtime](https://documentation.winmagic.com/docs/1030-error-1607-unable-to-install-installshield-scripting-runtime.md)
- [1979 Endpoint Devices running SecureDoc Encryption Blue-Screen halt following resumption from Hibernation if DMA is enabled in device BIOS](https://documentation.winmagic.com/docs/1979.md)
- [1027-Segmentation fault after boot logon](https://documentation.winmagic.com/docs/1027-segmentation-fault-after-boot-logon.md)
- [1608 Implications When Renaming an Encrypted Device](https://documentation.winmagic.com/docs/1608.md)
- [1925 SecureDoc cannot be installed on this device due to hardware or software conflict](https://documentation.winmagic.com/docs/1925-securedoc-cannot-be-installed-on-this-device-due-to-hardware-or-software-conflict.md)
- [1028-Error Message-The system cannot find the file specified](https://documentation.winmagic.com/docs/1028-error-message-the-system-cannot-find-the-file-specified.md)
- [1609 Changes to User Privileges Did Not Go Through To The Device](https://documentation.winmagic.com/docs/1609.md)
- [1029-Error a105 Invalid key ID](https://documentation.winmagic.com/docs/1029-error-a105-invalid-key-id.md)
- [1582 Customer is Constantly Being Prompted to (Change Initial Password) or (Initial Password Must be Changed At This Time).](https://documentation.winmagic.com/docs/1582.md)
- [1613 Limitation of Japanese Characters (Yen) and (/) Not Working at PBA Login Screen](https://documentation.winmagic.com/docs/1613.md)
- [1050-Can the users stop the service in the SecureDoc Control Panel? Is there a way for the user to stop SecureDoc from running on their machine?](https://documentation.winmagic.com/docs/1050-can-the-users-stop-the-service-in-thenbspsecuredocnbspcontrol-panel-is-there-a-way-for-the-user-to-stopnbspsecuredocnbspfrom-running-on-their-machine.md)
- [1051-String of characters Ñ, Ñ, Ñ, Ñ, Ñ, Ñ, Ñ, appears at preboot](https://documentation.winmagic.com/docs/1051-string-of-characters-ñnbspñnbspñnbspñnbspñnbspñnbspñnbspappears-atnbsppreboot.md)
- [1048-Encryption runs then fails with Error number-c0000185 Please contact Technical Support](https://documentation.winmagic.com/docs/1048-encryption-runs-then-fails-with-error-number-c0000185-please-contact-technical-support.md)
- [1058-Why am I getting Blue Screen Error IRQL_NOT_LESS_OR_EQUAL. Symantec AV can cause reboot problems after SD installation](https://documentation.winmagic.com/docs/1058-why-am-i-getting-blue-screen-error-irql-not-less-or-equalnbsp-symantec-av-can-cause-reboot-problems-after-sd-installation.md)
- [1060-For UEFI devices, BlueCat DHCP Servers do not provide an IP Address at either Pre-Boot or PXE boot](https://documentation.winmagic.com/docs/1060-for-uefi-devicesnbspbluecatnbspdhcp-servers-do-not-provide-an-ip-address-at-either-pre-boot-or-pxe-boot.md)
- [1068-Why am I getting SecureDoc Warning ‘Check SecureDoc space, SecureDoc.wmg was moved’](https://documentation.winmagic.com/docs/1068-why-am-i-getting-securedoc-warning-check-securedoc-spacenbspsecuredocwmgnbspwas-moved.md)
- [1074-Activate auto-boot command does not work](https://documentation.winmagic.com/docs/1074-activate-auto-boot-command-does-not-work.md)
- [1075-Message at boot logon after entering the password - 'System is locked now'](https://documentation.winmagic.com/docs/1075-message-at-boot-logon-after-entering-the-password-system-is-locked-now.md)
- [1077-Error 8065-Get registry value error](https://documentation.winmagic.com/docs/1077-error-8065-get-registry-value-error.md)
- [1078-Why am I getting Error 9607 ‘Unknown command’ message appears when USB drive is disconnected](https://documentation.winmagic.com/docs/1078-why-am-i-getting-error-9607-unknown-command-message-appears-whennbspusbnbspdrive-is-disconnected.md)
- [1080-Can I run Windows Restore after encrypting my hard drive](https://documentation.winmagic.com/docs/1080-can-i-run-windows-restore-after-encrypting-my-hard-drive.md)
- [1085-Error 9118-Cannot encrypt hard drive](https://documentation.winmagic.com/docs/1085-error-9118-cannot-encrypt-hard-drive.md)
- [1086-When I log into Boot Logon, I receive an error about the system time changing and the computer is locked](https://documentation.winmagic.com/docs/1086-when-i-log-into-boot-logon-i-receive-an-error-about-the-system-time-changing-and-the-computer-is-locked.md)
- [1089 Error 7715-Cannot change password at this time, please refer to password rules](https://documentation.winmagic.com/docs/1089-error-7715-cannot-change-password-at-this-time-please-refer-to-password-rules.md)
- [1092-Auto-login does not work correctly](https://documentation.winmagic.com/docs/1092-auto-login-does-not-work-correctly.md)
- [1094 USB keyboard does not work on HP NC6000 laptop](https://documentation.winmagic.com/docs/1094-usb-keyboard-does-not-work-on-hp-nc6000nbsplaptopdoesnbspnot-work-on-hp-nc6000nbsplaptopusbnbspkeyboard-does-not-work-on-hp-nc6000-laptop.md)
- [1096-Will SecureDoc affect an SMS update that requires a reboot](https://documentation.winmagic.com/docs/1096-willnbspsecuredocnbspaffect-an-sms-update-that-requires-a-reboot.md)
- [1842 Failure to start SecureDoc encryption engine. System error code: 00000009. driver number 5](https://documentation.winmagic.com/docs/1842.md)
- [1103-Error Boot logon database too long](https://documentation.winmagic.com/docs/1103-error-boot-logon-database-too-long.md)
- [1105-SDPIN start-up issue - SDPin does not start up after SES client installation or upgrade](https://documentation.winmagic.com/docs/1105-sdpin-start-up-issue-sdpin-does-not-start-up-after-ses-client-installation-or-upgrade.md)
- [1108-How to log into boot logon with an administrative account](https://documentation.winmagic.com/docs/1108-how-to-log-into-boot-logon-with-an-administrative-account.md)
- [1112-Error 6907 Decrypt a partition on a fully-encrypted drive](https://documentation.winmagic.com/docs/1112-error-6907-decrypt-a-partition-on-a-fully-encrypted-drive.md)
- [1115-Error 7616 After starting the installation package, conversion did not occur](https://documentation.winmagic.com/docs/1115-error-7616-after-starting-the-installation-package-conversion-did-not-occur.md)
- [1128 Error 'System is locked now, please contact WinMagic Technical Support'](https://documentation.winmagic.com/docs/1128-error-system-is-locked-now-please-contact-winmagic-technical-support.md)
- [1036 Error Message 'Please complete the remote installation before updating SecureDoc'](https://documentation.winmagic.com/docs/1036-error-message-please-complete-the-remote-installation-before-updatingnbspsecuredoc.md)
- [1035-How to Reformat a Partially Encrypted USB Drive](https://documentation.winmagic.com/docs/1035-how-to-reformat-a-partially-encrypted-usb-drive.md)
- [1138-Installing the SD Boot Logon on a Device](https://documentation.winmagic.com/docs/1138-installing-the-sd-boot-logon-on-a-device.md)
- [1140-Error The TTOKI initialization failed Error number C0 Signature invalid](https://documentation.winmagic.com/docs/1140-error-the-ttoki-initialization-failed-error-number-c0-signature-invalid.md)
- [1118-Unable to decrypt a partially-encrypted USB drive](https://documentation.winmagic.com/docs/1118-unable-to-decrypt-a-partially-encrypted-usb-drive.md)
- [1145-Product Notification Disable Windows Update before you encrypt or decrypt your device](https://documentation.winmagic.com/docs/1145-product-notification-disable-windows-update-before-you-encrypt-or-decrypt-your-device.md)
- [1147-German Keyboard layout issues at Pre-Boot PBConnex - CAPS LOCK yields different characters in Linux vs Windows](https://documentation.winmagic.com/docs/1147-german-keyboard-layout-issues-at-pre-bootpbconnex-caps-lock-yields-different-characters-in-linux-vs-windows.md)
- [1170-WinMagic Securedoc application is not displayed in add Remove or programs and features](https://documentation.winmagic.com/docs/1170-winmagic-securedoc-application-is-not-displayed-in-addremove-or-programs-and-features.md)
- [1252 Error 9705 Recovery files exist on computer for SD 6.4](https://documentation.winmagic.com/docs/1252-error-9705-recovery-files-exist-on-computer-for-sd-64.md)
- [1262 How to troubleshoot a Blank Screen (with a blinking cursor at top left) after Pre-boot Authentication](https://documentation.winmagic.com/docs/1262-how-to-troubleshoot-a-blank-screen-with-a-blinking-cursor-at-top-left-after-pre-boot-authentication.md)
- [1279 Things to consider when imaging computers from post-encryption hard disk images](https://documentation.winmagic.com/docs/1279-things-to-consider-when-imaging-computers-from-post-encryption-hard-disk-images.md)
- [1289 System crashes after logging into boot logon on Dell Latitude laptops](https://documentation.winmagic.com/docs/1289-system-crashes-after-logging-into-boot-logon-on-dell-latitude-laptops.md)
- [1317 Black Screen Blinking Cursor after installing Boot Logon](https://documentation.winmagic.com/docs/1317-black-screen-blinking-cursor-after-installing-boot-logon.md)
- [1358 Presence of USB media during V5 Pre-Boot can result in very slow boot into Windows (e.g. Minutes)](https://documentation.winmagic.com/docs/1358-presence-of-usb-media-during-v5-pre-boot-can-result-in-very-slow-boot-into-windows-eg-minutes.md)
- [1360 Which RAID Controllers are supported in SecureDoc, where encrypting a RAIDed Server as a form of client device](https://documentation.winmagic.com/docs/1360-which-raid-controllers-are-supported-in-securedoc-where-encrypting-a-raided-server-as-a-form-of-client-device.md)
- [1364 How to replace a weak or defective drive during initial encryption](https://documentation.winmagic.com/docs/1364-how-to-replace-a-weak-or-defective-drive-during-initial-encryption.md)
- [1373 Unable to Uninstall SecureDoc from Add-Remove Programs](https://documentation.winmagic.com/docs/1373-unable-to-uninstall-securedoc-from-add-remove-programs.md)
- [1390 Slow performance when resuming from hibernation](https://documentation.winmagic.com/docs/1390-slow-performance-when-resuming-from-hibernation.md)
- [1404 HP Printer not printing properly after SD installed on machine](https://documentation.winmagic.com/docs/1404-hp-printer-not-printing-properly-after-sd-installed-on-machine.md)
- [1446 HP Probook Fails to Boot to Windows After SD Authentication in 6.5x](https://documentation.winmagic.com/docs/1446.md)
- [1447 Failure of Acronis Backup Software To Recover a Windows 8.x Image](https://documentation.winmagic.com/docs/1447.md)
- [1477 How to Investigate As To Why SDService.exe Crashes](https://documentation.winmagic.com/docs/1477.md)
- [1806 Why is my device not encrypting?](https://documentation.winmagic.com/docs/1806.md)
- [1669 Information:What is the BCD.WMCopy file in UserData folder](https://documentation.winmagic.com/docs/1669.md)
- [2018 Password sync not functioning with Windows 11.](https://documentation.winmagic.com/docs/2018.md)
- [1016 What are the available pre-boot function keys: V4 Boot Logon versus V5 Boot Logon](https://documentation.winmagic.com/docs/ka-01016-what-are-the-available-pre-boot-function-keys-v4-boot-logon-versus-v5-boot-logon.md)
- [1172-Full Disk Encryption (FDE) Engine vs Key Management](https://documentation.winmagic.com/docs/1172-full-disk-encryption-fde-engine-vs-key-management.md)
- [1176-Data Encryption Key Protection - Protecting Key Files and their internal Encryption keys against direct access to the Data Encryption Key](https://documentation.winmagic.com/docs/1176-data-encryption-key-protection-protecting-key-files-and-their-internal-encryption-keys-against-direct-access-to-the-data-encryption-key.md)
- [1234 What is the maximum length a user’s password can be in SecureDoc](https://documentation.winmagic.com/docs/1234-what-is-the-maximum-length-a-users-password-can-be-in-securedoc.md)
- [1236 Disk type-specific encryption option (available from V6.5) permits EXCLUSION of disk bus types for encryption. If not used, all disk types will be en](https://documentation.winmagic.com/docs/1236-disk-type-specific-encryption-option-available-from-v65-permits-exclusion-of-disk-bus-types-for-encryption-if-not-used-all-disk-types-will-be-en.md)
- [1237 Disk type-specific encryption option (available from V6.5) permits EXCLUSION of disk bus types for encryption. Contact Support if this is of interest](https://documentation.winmagic.com/docs/1237-disk-type-specific-encryption-option-available-from-v65-permits-exclusion-of-disk-bus-types-for-encryption-contact-support-if-this-is-of-interest.md)
- [1725 How can I merge SD Accounts with AD Accounts?](https://documentation.winmagic.com/docs/1725.md)
- [1308 How to enable AES-NI with SD Standalone v5.3 SR2 (x64)](https://documentation.winmagic.com/docs/1308-how-to-enable-aes-ni-with-sd-standalone-v53-sr2-x64.md)
- [1698 What is the SecureDoc icon status and their meanings](https://documentation.winmagic.com/docs/1698.md)
- [1764 Limitation:How many AES encryption keys a user accoun or keyfile support](https://documentation.winmagic.com/docs/1764.md)
- [1831 SecureDoc for Windows System Client Requirements](https://documentation.winmagic.com/docs/1831.md)
- [1951 How to check FIPS on Linux systems](https://documentation.winmagic.com/docs/1951.md)
- [1960 Ubuntu upgrade not possible 18.04 - 20.04 - 22.04](https://documentation.winmagic.com/docs/1960.md)
- [1991 SD Linux - Max Failed Login Attempts Option Does Not Work](https://documentation.winmagic.com/docs/1991.md)
- [2021 SDLinux \[ERROR\] driver compatibility test failed](https://documentation.winmagic.com/docs/2021.md)
- [2023 Upgrading SDLinux client from 9.1 to 9.1 SR1](https://documentation.winmagic.com/docs/2023.md)
- [1922 - Changing the Preboot Background Image on SDLinux](https://documentation.winmagic.com/docs/1922-changing-the-preboot-background-image-on-sdlinux.md)
- [1832 SecureDoc For Linux - System Requirements](https://documentation.winmagic.com/docs/1832.md)
- [1443 Limitations - When Using 6.5SR3 With Windows 10 OS](https://documentation.winmagic.com/docs/1443.md)
- [1518 Support for Windows 10 Devices Encrypted with SecureDoc and Upgrading to Windows 10 Threshold 2 and Redstone 1 are Limited to Specific Scenarios](https://documentation.winmagic.com/docs/1518.md)
- [1847 How to Upgrade Windows on Encrypted Devices](https://documentation.winmagic.com/docs/1847.md)
- [1827 How to upgrade a SecureDoc encrypted devices to Windows 10 Manual method: ISO/CD-DVD/USB](https://documentation.winmagic.com/docs/1827.md)
- [1828 How to upgrade SecureDoc encrypted devices to Windows 10 Automatic method: WU / WSUS](https://documentation.winmagic.com/docs/1828.md)
- [1938 BitLocker Recovery Screen appears on each restart after installing SecureDoc](https://documentation.winmagic.com/docs/1938-bitlocker-recovery-screen-appears-on-each-restart-after-installing-securedoc.md)
- [1900 - Bitlocker encrypted USBs inaccessible on PCs with SecureDoc](https://documentation.winmagic.com/docs/1900-bitlocker-encrypted-usbs-inaccessible-on-pcs-with-securedoc.md)
- [1970 Policy-driven encryption does not work if a Bitlocker-encrypted device is rebooted while decrypting partition](https://documentation.winmagic.com/docs/1970.md)
- [1181-Issue Bitlocker-encrypted device asks for Bitlocker Recovery Key AFTER authenticating at Pre-Boot but BEFORE Windows can load](https://documentation.winmagic.com/docs/1181-issue-bitlocker-encrypted-device-asks-for-bitlocker-recovery-key-after-authenticating-at-pre-boot-but-before-windows-can-load.md)
- [1246 SecureDoc Pre-boot for BitLocker (SDOT) not supported on Microsoft Surface Pro 1, 2, 3-series tablets under V6.5](https://documentation.winmagic.com/docs/1246-securedoc-pre-boot-for-bitlocker-sdot-not-supported-on-microsoft-surface-pro-1-2-3-series-tablets-under-v65.md)
- [1326 Enabling use of BitLocker Authentication on Slate devices requires a Local Policy Setting](https://documentation.winmagic.com/docs/1326-enabling-use-of-bitlocker-authentication-on-slate-devices-requires-a-local-policy-setting.md)
- [1327 Installing a SecureDoc installation package with BitLocker Management on Windows Vista](https://documentation.winmagic.com/docs/1327-installing-a-securedoc-installation-package-with-bitlocker-management-on-windows-vista.md)
- [1454 Enabling use of BitLocker Authentication on Slate devices requires a Local Policy Setting](https://documentation.winmagic.com/docs/1454.md)
- [1478 Benefits of Using SD Pre-Boot BitLocker Vs Microsoft BitLocker](https://documentation.winmagic.com/docs/1478.md)
- [1509 Precautionary Measure When Installing Windows 10 build 10586 and Enabling BitLocker Encryption](https://documentation.winmagic.com/docs/1509.md)
- [1564 How To Navigate to the BitLocker Recovery Information in SDWeb](https://documentation.winmagic.com/docs/1564.md)
- [1586 Device Will Not Encrypt If BitLocker Is Installed](https://documentation.winmagic.com/docs/1586.md)
- [1845 How to Correct an issue in the Online Help URL in BitMana V8.5 SR1](https://documentation.winmagic.com/docs/1845-how-to-create-an-ivanti-endpoint-manager-distribution-package-for-a-securedoc-silent-installation.md)
- [1695 How to convert a BitLocker-protected device from MBAM-managed to SES-managed](https://documentation.winmagic.com/docs/1695.md)
- [1696 Syntax of manage-bde.exe command, BdeHdCfg.exe command and Repair-bde.exe command (for BitLocker)](https://documentation.winmagic.com/docs/1696.md)
- [1759 SDOT for BitLocker Fails To Install Properly On HP Hardware Using 8.2 And Newer](https://documentation.winmagic.com/docs/1759.md)
- [1819 Why does the SES not have the new password and recovery key for Bitlocker after re-encrypting?](https://documentation.winmagic.com/docs/1819.md)
- [1611 BitLocker Recovery Information Failed To Propagate Back To the SES Server](https://documentation.winmagic.com/docs/1611.md)
- [1789 Questions And Answers On Research Indicating That BitLocker Keys Can Be Extracted From A TPM](https://documentation.winmagic.com/docs/1789.md)
- [1668 The BitlLocker Recovery Key ID on the BitLocker-protected device can be different from that in the SES console](https://documentation.winmagic.com/docs/1668.md)
- [1776 How to handle Windows 10 Devices that have Bitllocker pre-provisioned](https://documentation.winmagic.com/docs/1776.md)
- [1804 Decrypting Bitlocker Using Key Package](https://documentation.winmagic.com/docs/1804.md)
- [1017 - Rights Requirements for SES and the SQL Database](https://documentation.winmagic.com/docs/1017-rights-requirements-for-ses-and-the-sql-database.md)
- [1675 Overview of Database Users, Schema and Permissions](https://documentation.winmagic.com/docs/1675.md)
- [1007 How to Truncate the Transactional Log in SQL Server 2014](https://documentation.winmagic.com/docs/ka-01007-how-to-truncate-the-transactional-log-in-sql-server-2014.md)
- [1242 How to shrink internal SES Log tables - Hist_Event_Log, Event_Log, Buffers_Log, Hist_Buffers_Log](https://documentation.winmagic.com/docs/1242-how-to-shrink-internal-ses-log-tables-hist-event-log-event-log-buffers-log-hist-buffers-log.md)
- [1310 How to Truncate the Transactional Log in SQL Server 2008](https://documentation.winmagic.com/docs/1310-how-to-truncate-the-transactional-log-in-sql-server-2008.md)
- [1419 Excessive Transactional Log Growth Due to Applying 6.1 SR1 Patch](https://documentation.winmagic.com/docs/1419.md)
- [1963 SES Database Upgrade on Azure SQL](https://documentation.winmagic.com/docs/1963.md)
- [1964 Azure SQL Setup](https://documentation.winmagic.com/docs/1964.md)
- [1968 Console does not open automatically after upgrading the SES Database if database is hosted in Azure SQL.](https://documentation.winmagic.com/docs/1968.md)
- [1990 Microsoft SQL Server Login SQL State 01000 Error 817](https://documentation.winmagic.com/docs/1990.md)
- [1999 SES v9.1 SQL ODBC V18 driver Error 'Connection failed'](https://documentation.winmagic.com/docs/1999.md)
- [1090-Error-Connection failed SQL Server does not exist or access is denied](https://documentation.winmagic.com/docs/1090-error-connection-failed-sql-server-does-notnbspexistnbspor-access-is-denied.md)
- [1361 The CREATE DATABASE statement failed. The primary file must be at least 100 MB to accommodate a copy of the model database.](https://documentation.winmagic.com/docs/1361-the-create-database-statement-failed-the-primary-file-must-be-at-least-100-mb-to-accommodate-a-copy-of-the-model-database.md)
- [1425 Error message (Primary file must be at least x MB to accommodate a copy of the model database) appears when attempting to create the SES database](https://documentation.winmagic.com/docs/1425.md)
- [1802 Why am I getting SDDB error SQLAllocHandle on SQL_HANDLE_ENC failed](https://documentation.winmagic.com/docs/1802.md)
- [1873 How to clean out invalid Admin User relationships in the SES database](https://documentation.winmagic.com/docs/1873.md)
- [1821 Failed to create SES database following upgrade of ODBC from 17.1 to 17.4](https://documentation.winmagic.com/docs/1821.md)
- [1676 spWebPolicy_GetCompUsersRequiringUpdate causies High SQL resource use and causes SDConnex to fail PBConnex logon](https://documentation.winmagic.com/docs/1676.md)
- [1781 Why am I getting 'The selected license file does not belong to this database' after migrating db to new SQL Server](https://documentation.winmagic.com/docs/1781.md)
- [1012-Encrypted Fields in the SecureDoc Database (SQL Server)](https://documentation.winmagic.com/docs/1012-encrypted-fields-in-the-securedoc-database-sql-server.md)
- [1155-How to back up and restore your SES Database using SQL commands](https://documentation.winmagic.com/docs/1155-how-to-back-up-and-restore-your-ses-database-using-sql-commands.md)
- [1203 How to determine the SQL DB Version After Upgrading the SES](https://documentation.winmagic.com/docs/1203-how-to-determine-the-sql-db-version-after-upgrading-the-ses.md)
- [1268 How to discover how keys became deleted, by whom, when, etc.](https://documentation.winmagic.com/docs/1268-how-to-discover-how-keys-became-deleted-by-whom-when-etc.md)
- [1334 Enabling SQL Trace](https://documentation.winmagic.com/docs/1334-enabling-sql-trace.md)
- [1342 Server Alias Setup](https://documentation.winmagic.com/docs/1342-server-alias-setup.md)
- [1355 Database Server is running out of disk space. How to reduce the size of a SecureDoc Database](https://documentation.winmagic.com/docs/1355-database-server-is-running-out-of-disk-space-how-to-reduce-the-size-of-a-securedoc-database.md)
- [1378 How to configure SQL 2012SQL 2012 Express to work with SES](https://documentation.winmagic.com/docs/1378-how-to-configure-sql-2012sql-2012-express-to-work-with-ses.md)
- [1380 SES V6.1 Full Text Search functionality on SQL Express 2008 requires R2 RTM Advanced Release](https://documentation.winmagic.com/docs/1380-ses-v61-full-text-search-functionality-on-sql-express-2008-requires-r2-rtm-advanced-release.md)
- [1428 How to understand in detail how well a given Database Engine is handling the data fetching/storing load required of it.](https://documentation.winmagic.com/docs/1428.md)
- [1568 How to Run Search Queries on SQL Database](https://documentation.winmagic.com/docs/1568.md)
- [1569 Using SQL Queries to Search for History or Audit Log in SQL Database](https://documentation.winmagic.com/docs/1569.md)
- [1739 Upgrading the SES Database on Microsoft SQL Server 2016 CU6/CU7 hangs](https://documentation.winmagic.com/docs/1739.md)
- [1570 - How to migrate the SQL database](https://documentation.winmagic.com/docs/1570-how-to-migrate-the-sql-database.md)
- [1754 Issue: Database upgrade hangs on SQL 2016](https://documentation.winmagic.com/docs/1754.md)
- [1571 Restoring a SQL Database Backup Using SQL Server Management Studio](https://documentation.winmagic.com/docs/1571.md)
- [1901 - High Availability SQL Cluster](https://documentation.winmagic.com/docs/1901-high-availability-sql-cluster.md)
- [1670 Issue: Upgading SecureDoc Enterprise Server Database generates :Unable to recreate DEFAULT constraints!!](https://documentation.winmagic.com/docs/1670.md)
- [1445 How To Provides Manual Instructions For Setting Up Auto-Boot On an Encrypted Device.](https://documentation.winmagic.com/docs/1445.md)
- [1648 PBConnex Failed to authenticate the user against Windows AD (0x7036)](https://documentation.winmagic.com/docs/1648.md)
- [1392 Unauthenticated Local AutoBoot](https://documentation.winmagic.com/docs/1392-unauthenticated-local-autoboot.md)
- [1758 How to configure and use Simplified Recovery to assist users in recovering access to Windows and Apple Mac devices](https://documentation.winmagic.com/docs/1758.md)
- [1293 Are both Self-Help Recovery questions and their answers stored in the Key File](https://documentation.winmagic.com/docs/1293-are-both-self-help-recovery-questions-and-their-answers-stored-in-the-key-file.md)
- [1416 How to transition from No Self-Help Recovery to Self-Help Recovery in Enterprise Environment](https://documentation.winmagic.com/docs/1416.md)
- [1556 How to Change Self-Help Questions on Standalone Device](https://documentation.winmagic.com/docs/1556.md)
- [1022-User is locked out of computer](https://documentation.winmagic.com/docs/1022-usernbspis-locked-out-ofnbspcomputer.md)
- [1356 How to login to a key file on USB](https://documentation.winmagic.com/docs/1356-how-to-login-to-a-key-file-on-usb.md)
- [1530 How to Import Encryption Keys From one Key File to Another Key File Using SecureDoc Control Center](https://documentation.winmagic.com/docs/1530.md)
- [1534 Connecting An Encrypted Drive As A Slave](https://documentation.winmagic.com/docs/1534.md)
- [1539 - Creating Keyfile from SES Server for Slaving Hard Drive](https://documentation.winmagic.com/docs/1539-creating-keyfile-from-ses-server-for-slaving-hard-drive.md)
- [1278 Server Error in SecureDocES application message appears during OPR installation](https://documentation.winmagic.com/docs/1278-error-server-error-in-securedoces-application-message-appears-during-opr-installation.md)
- [1412 How to Login to a Computer If You Forget the SecureDoc Password](https://documentation.winmagic.com/docs/1412.md)
- [1554 - How To Perform Challenge Response Recovery to regain access to a device](https://documentation.winmagic.com/docs/1554-how-to-perform-challenge-response-recovery-to-regain-access-to-a-device.md)
- [1039-How To Create the Emergency Recovery Files](https://documentation.winmagic.com/docs/1039-how-tonbspcreatenbspthenbspemergency-recovery-files.md)
- [1040-How to create an emergency disk from SES server and recover a device (for SD 5.x and above)](https://documentation.winmagic.com/docs/1040-how-to-create-an-emergency-disk-from-ses-server-and-recover-a-device-for-sd-5x-and-above.md)
- [1154-Error number 1033 or 9961 appears if trying to create Emergency Disk](https://documentation.winmagic.com/docs/1154-error-number-1033-or-9961-appears-if-trying-to-create-emergency-disk.md)
- [1272 Error 1025 SecureDoc Error This may appear when attempting to create Emergency DiskRecovery Media](https://documentation.winmagic.com/docs/1272-error-1025-securedoc-error-this-may-appear-when-attempting-to-create-emergency-diskrecovery-media.md)
- [1527 How To Execute the Emergency Disk on a SD Device](https://documentation.winmagic.com/docs/1527-how-to-execute-the-emergency-disk-on-a-sd-device.md)
- [1537 Error number: 7824 Incorrect Data Length when creating Emergency Disk](https://documentation.winmagic.com/docs/1537.md)
- [1543 - How to create Emergency Disk from SES Console](https://documentation.winmagic.com/docs/1543-how-to-create-emergency-disk-from-ses-console.md)
- [1762 Unable to create Emergency Disks in SES V8.2 HF1 due to mis-named Client recovery materials folder](https://documentation.winmagic.com/docs/1762.md)
- [1763 Why am I unable to create emergency disk for SecureDoc 8.2 HF1](https://documentation.winmagic.com/docs/1763.md)
- [1767 Error: 4117 when creating Emergency Disk using SES](https://documentation.winmagic.com/docs/1767.md)
- [1540 - How To Create a Bootable WinPE USB Tool](https://documentation.winmagic.com/docs/1540-how-to-create-a-bootable-winpe-usb-tool.md)
- [1541 - How to unlock Software Encrypted drive using WinPE tool](https://documentation.winmagic.com/docs/1541-how-to-unlock-software-encrypted-drive-using-winpe-tool.md)
- [1542 - How to Manage Hardware Encrypted Drive Using WinPE Tool](https://documentation.winmagic.com/docs/1542-how-to-manage-hardware-encrypted-drive-using-winpe-tool.md)
- [1546 - Using WinPE to do SecureDoc Recovery](https://documentation.winmagic.com/docs/1546-using-winpe-to-do-securedoc-recovery.md)
- [1803 Using Networking in WinPe](https://documentation.winmagic.com/docs/1803.md)
- [1829 SD Clean Tool - Support tool to clear all SecureDoc related NVRam entries (Boot Device, Driver, FBO)](https://documentation.winmagic.com/docs/1829.md)
- [1563 Client Accidently Formatted C: Partition and Needs Data Recovery From Other Partitions](https://documentation.winmagic.com/docs/1563.md)
- [1018- Recovery Procedures for SecureDoc-protected Computers](https://documentation.winmagic.com/docs/1018-recovery-procedures-for-securedoc-protected-computers.md)
- [1398 Creating Recovery Media before installing SecureDoc](https://documentation.winmagic.com/docs/1398-creating-recovery-media-before-installing-securedoc.md)
- [1575 How to Recover Data Using WinHex and WinPE Tools](https://documentation.winmagic.com/docs/1575.md)
- [1585 HP Tools and HP Recovery Partitions Not Functional After Encrypting Drive](https://documentation.winmagic.com/docs/1585.md)
- [1801 SD Recovery Crashes When It Is Opened Or Opens With Trace Dump Files Generated](https://documentation.winmagic.com/docs/1801.md)
- [1840 Windows Update potential problem and how to fix with SDRecovery](https://documentation.winmagic.com/docs/1840.md)
- [1949 Ports needed for SES Management Console, SecureDoc Client Devices, SQL and SDConnex Server](https://documentation.winmagic.com/docs/1949.md)
- [1952 Does SecureDoc Server, SD Web or the SecureDoc Gateway Server use Open SSL?](https://documentation.winmagic.com/docs/1952.md)
- [2000 Client device unable to communicate with SES Server after upgrade.](https://documentation.winmagic.com/docs/2000.md)
- [2001 - SecureDoc client cannot communicate with the SES after upgrade](https://documentation.winmagic.com/docs/2001-securedoc-client-cannot-communicate-with-the-ses-after-upgrade.md)
- [1071-What Communication Ports does SecureDoc Clients and SES Server use to communicate with each other](https://documentation.winmagic.com/docs/1071-whatnbspcommunication-ports-does-securedoc-clients-and-ses-server-use-to-communicate-with-each-other.md)
- [1275 How are SecureDoc client-to-server communications protected](https://documentation.winmagic.com/docs/1275-how-are-securedoc-client-to-server-communications-protected.md)
- [1286 SecureDoc Client uses additional port 3333 internally](https://documentation.winmagic.com/docs/1286-securedoc-client-uses-additional-port-3333-internally.md)
- [1330 Setting a different Port Number for SDPin SDService](https://documentation.winmagic.com/docs/1330-setting-a-different-port-number-for-sdpin-sdservice.md)
- [1480 Existing Devices Not Communicating With Updated Server](https://documentation.winmagic.com/docs/1480.md)
- [1499 SDPin error: (SDService is not running)](https://documentation.winmagic.com/docs/1499.md)
- [1513 - How To Force Windows client to Communicate with SES server](https://documentation.winmagic.com/docs/1513-how-to-force-windows-client-to-communicate-with-ses-server.md)
- [1616 Steps to Troubleshoot why Client Devices Can't Communicate to Server](https://documentation.winmagic.com/docs/1616.md)
- [Converting a ‘No Communication’ profile](https://documentation.winmagic.com/docs/converting-a-no-communication-profile.md)
- [1288 How to use SDUTIL to execute command-line commands on the SecureDoc Client device](https://documentation.winmagic.com/docs/1288-how-to-use-sdutil-to-execute-command-line-commands-on-the-securedoc-client-device.md)
- [1222 How to create an SCCM 2012 SP1 package for SecureDoc installation](https://documentation.winmagic.com/docs/1222-how-to-create-an-sccm-2012-sp1-package-for-securedoc-installation.md)
- [1790 WinMagic SecureDoc Encryption EnCase Support](https://documentation.winmagic.com/docs/1790.md)
- [1998 Using silent install with v9.1 fails to properly install securedoc](https://documentation.winmagic.com/docs/1998.md)
- [2026 Information about command line installation](https://documentation.winmagic.com/docs/2026.md)
- [1261 How to use SESCMD Command Line Tool Options for Scripting](https://documentation.winmagic.com/docs/1261-how-to-use-sescmd-command-line-tool-options-for-scripting.md)
- [1322 MSIEXEC - Installing SecureDoc using the .msi installer, with flags - describedMSIEXEC - Installing SecureDoc using the .msi installer, with flags - described](https://documentation.winmagic.com/docs/1322-msiexec-installing-securedoc-using-the-msi-installer-with-flags-describedmsiexec-installing-securedoc-using-the-msi-installer-with-flags-described.md)
- [1844 How to create an Ivanti Endpoint Manager distribution package for a SecureDoc silent installation](https://documentation.winmagic.com/docs/1844.md)
- [1860 \[SDBM\]: HDD is NOT encrypted when installing SDBM package into machine has TPM 1.2 enabled but not activated](https://documentation.winmagic.com/docs/1860.md)
- [2073 Issues with Samsung 990 PRO SED SSDs and WinMagic Compatibility](https://documentation.winmagic.com/docs/ka-02073-issues-with-samsung-990-pro-sed-ssds-and-winmagic-compatibility.md)
- [1007 - Risks of using Sleep mode with SEDs](https://documentation.winmagic.com/docs/1007-risks-of-using-sleep-mode-with-seds.md)
- [1146-Self-Encrypting Drives (SEDs) and how their PINs are stored in the SES database](https://documentation.winmagic.com/docs/1146-self-encrypting-drives-seds-and-how-their-pins-are-stored-in-the-ses-database.md)
- [1152-Backgrounder on OPAL Drive Recovery versus Seagate Momentus Drive Recovery versus Software Encryption - wKey Escrow discussion](https://documentation.winmagic.com/docs/1152-backgrounder-on-opal-drive-recovery-versus-seagate-momentus-drive-recovery-versus-software-encryption-wkey-escrow-discussion.md)
- [1165-Error numberb0 Session Closed is shown when a Self-Encryption Drive resumes from hibernation after the installation of SecureDoc 6.5 SR3](https://documentation.winmagic.com/docs/1165-error-numberb0-session-closed-is-shown-when-a-self-encryption-drive-resumes-from-hibernation-after-the-installation-of-securedoc-65-sr3.md)
- [1196 Micron M600 SED OPAL drive compatibility](https://documentation.winmagic.com/docs/1196-micron-m600-sed-opal-drive-compatibility.md)
- [1303 Does SecureDoc support OPAL SEDs as boot drives if connected via USB or FireWire](https://documentation.winmagic.com/docs/1303-does-securedoc-support-opal-seds-as-boot-drives-if-connected-via-usb-or-firewire.md)
- [1313 Which Intel 320 SSD ATA_Security SED Drives show Encrypted](https://documentation.winmagic.com/docs/1313-which-intel-320-ssd-ata-security-sed-drives-show-encrypted.md)
- [1323 Supported Opal Drives - Which Opal drives are supported in SecureDoc](https://documentation.winmagic.com/docs/1323-supported-opal-drives-which-opal-drives-are-supported-in-securedoc.md)
- [1329 Samsung Magician Tool](https://documentation.winmagic.com/docs/1329-samsung-magician-tool.md)
- [1395 Compatibility issues with Micron M500 running MU02, MU03 Firmware](https://documentation.winmagic.com/docs/1395-compatibility-issues-with-micron-m500-running-mu02-mu03-firmware.md)
- [1434 Support for Seagate DriveTrust SEDs (Self-Encrypting Drives) will be deprecated as of end of February, 2016.](https://documentation.winmagic.com/docs/1434.md)
- [1487 Dell Devices Prompting to Update the Self-Encrypting Drive](https://documentation.winmagic.com/docs/1487.md)
- [1506 Limitation of SED OPAL drives When Hybrid Sleep Mode is Enabled](https://documentation.winmagic.com/docs/1506.md)
- [1514 List of Intel Rapid Storage Drivers Confirmed to Work With OPAL Drives](https://documentation.winmagic.com/docs/1514.md)
- [1635 Users May Experience a BSOD on Lenovo Based Systems Containing SanDisk X300s Self-Encrypting Drives With Firmware Version X2230501](https://documentation.winmagic.com/docs/1635-1.md)
- [1713 What are the known limitations of using SecureDoc with Windows 7 and SED/OPAL NVME drives](https://documentation.winmagic.com/docs/1713.md)
- [1788 SD Unable to Detect OPAL SED drive as hardware encrypted drive on Lenovo Devices](https://documentation.winmagic.com/docs/1788.md)
- [1450 Securedoc Cannot Be Installed On An E-drive Activated Device](https://documentation.winmagic.com/docs/1450.md)
- [1646 How to Disable E-Drives](https://documentation.winmagic.com/docs/1646.md)
- [1314 Info on, and benefits of Lenovo’s Intel non-OPAL SSD’s, with HPM](https://documentation.winmagic.com/docs/1314-info-on-and-benefits-of-lenovos-intel-non-opal-ssds-with-hpm.md)
- [1316 Is it possible to remove 3rd-party management of a Seagate FDE.2 DriveTrust self-encrypting drive](https://documentation.winmagic.com/docs/1316-is-it-possible-to-remove-3rd-party-management-of-a-seagate-fde2-drivetrust-self-encrypting-drive.md)
- [1498 Error and Status Codes Reported When Hwemngr.exe Command is Executed](https://documentation.winmagic.com/docs/1498.md)
- [1031-How SecureDoc uses certificates](https://documentation.winmagic.com/docs/1031-how-securedoc-uses-certificates.md)
- [1633 SES SecureDoc Enterprise Server Installer shows as having an expired Digital Certificate](https://documentation.winmagic.com/docs/1633.md)
- [1014 - Single sign-on configuration](https://documentation.winmagic.com/docs/1014-single-sign-on-configuration.md)
- [1198 Device Access Security - Distribute initial credentials out of band](https://documentation.winmagic.com/docs/1198-device-access-security-distribute-initial-credentials-out-of-band.md)
- [1354 User A logs on wSSO (Single SIgn-On) and gets User B’s Windows session](https://documentation.winmagic.com/docs/1354-user-a-logs-on-wsso-single-sign-on-and-gets-user-bs-windows-session.md)
- [1403 Single Sign-On issue on Windows 8](https://documentation.winmagic.com/docs/1403-single-sign-on-issue-on-windows-8.md)
- [1880 SecureDoc Credential Provider can now synchronize credentials between Windows and SecureDoc following device Lock/Unlock](https://documentation.winmagic.com/docs/1880.md)
- [1059 - How to enable Bi-directional password synchronization](https://documentation.winmagic.com/docs/1059-how-to-enable-bi-directional-password-synchronization.md)
- [1150-Clarifying how Password Sync works in V5.2 (and V5.2SRx)](https://documentation.winmagic.com/docs/1150-clarifying-how-password-sync-works-in-v52-and-v52srx.md)
- [1260 Circumstances under which Password Synchronization rule appears broken, or does not behave as expected](https://documentation.winmagic.com/docs/1260-circumstances-under-which-password-synchronization-rule-appears-broken-or-does-not-behave-as-expected.md)
- [1926 Error message Password Sync fails with message The user name or password is incorrect. Windows error code 1326 on Windows 10 device using Wi](https://documentation.winmagic.com/docs/1926-error-message-password-sync-fails-with-message-the-user-name-or-password-is-incorrect-windows-error-code-1326-on-windows-10-device-using-wi.md)
- [1849 Password Sync not working / offline users unable to authenticate at preboot](https://documentation.winmagic.com/docs/1849.md)
- [1823 How To Customize The Number Of Failed Pre-Boot Linux For UEFI (PBLU) Boot Attempts](https://documentation.winmagic.com/docs/1823.md)
- [1053-How to Update the Boot Logon with User Rights Permission](https://documentation.winmagic.com/docs/1053-how-to-update-the-boot-logon-with-user-rights-permission.md)
- [1283 What are the available pre-boot function keys V4 Boot Logon versus V5 Boot Logon](https://documentation.winmagic.com/docs/1283-what-are-the-available-pre-boot-function-keys-v4-boot-logon-versus-v5-boot-logon.md)
- [1318 How to switch to SecureDoc v4 boot logon](https://documentation.winmagic.com/docs/1318-how-to-switch-to-securedoc-v4-boot-logon.md)
- [1319 Troubleshooting Issues after v4 boot logon](https://documentation.winmagic.com/docs/1319-troubleshooting-issues-after-v4-boot-logon.md)
- [1337 Black Screen After V5 PreBoot Authentication on Win8 Legacy (BIOS-mode) client running inside VMWare](https://documentation.winmagic.com/docs/1337-black-screen-after-v5-preboot-authentication-on-win8-legacy-bios-mode-client-running-inside-vmware.md)
- [1015 - X-Mode, Y-Mode, other pre-boot Modifications](https://documentation.winmagic.com/docs/1015-x-mode-y-mode-other-pre-boot-modifications.md)
- [1797 Computer Models That Use Transfer Key To Persistent Storage](https://documentation.winmagic.com/docs/1797.md)
- [1661 Feature: UEFI , Force Direct Boot To Windows](https://documentation.winmagic.com/docs/1661.md)
- [1679 (Transfer Key To OS using Persistent Storage) option for transferring Data Transfer Key (DTK) from Pre-Boot so Windows can load: Considerations](https://documentation.winmagic.com/docs/1679.md)
- [2090 Secure Boot Certificate Updates – Impact on SecureDoc](https://documentation.winmagic.com/docs/2090-secure-boot-certificate-updates-impact-on-securedoc.md)
- [2091 Windows Secure Boot certificate expiration and CA updates (NOTES Jan 2026)](https://documentation.winmagic.com/docs/ka-02091-windows-secure-boot-certificate-expiration-and-ca-updates-notes-jan-2026.md)
- [1343 Recommended AHCI driver with SecureDoc](https://documentation.winmagic.com/docs/1343-recommended-ahci-driver-with-securedoc.md)
- [1918 - BIOS flag Allow Microsoft 3rd Party UEFI CA](https://documentation.winmagic.com/docs/1918-bios-flag-allow-microsoft-3rd-party-uefi-ca.md)
- [1921 Different-NetBIOS-and-domain-names](https://documentation.winmagic.com/docs/1921-different-netbios-and-domain-names.md)
- [1794 UEFI vs Legacy BIOS: What’s the Difference?](https://documentation.winmagic.com/docs/1794.md)
- [1795 SecureDoc Boot Loaders And How They Are Used](https://documentation.winmagic.com/docs/1795.md)
- [1878 How to handle endpoint devices that have Block SID already enabled during SecureDoc Installation](https://documentation.winmagic.com/docs/1878.md)
- [1864 How To Disable BlockSID On Lenovo Clients](https://documentation.winmagic.com/docs/1864.md)
- [1954 Boot & Personal KFs Not Available When Logging In With New Azure AD User Using PIN.](https://documentation.winmagic.com/docs/1954.md)
- [1961 First Login to Windows by FaceID where one expects the 'Convert to protect Key File using a token' to appear, nothing occurs.](https://documentation.winmagic.com/docs/1961.md)
- [2015 Syncing users from Entra ID (formerly AzureAD)](https://documentation.winmagic.com/docs/2015.md)
- [1927 How to correct issue where User cannot take ownership of Azure AD-joined device with provisioning package (Key Files are not being stored in E](https://documentation.winmagic.com/docs/1927-how-to-correct-issue-where-user-cannot-take-ownership-of-azure-ad-joined-device-with-provisioning-package-key-files-are-not-being-stored-in-e.md)
- [1931 How to setup SecureDoc for Azure AD joined devices, with notes on how SecureDoc will behave with a mixed AD environment having both AD- and Az](https://documentation.winmagic.com/docs/1931-how-to-setup-securedoc-for-azure-ad-joined-devices-with-notes-on-how-securedoc-will-behave-with-a-mixed-ad-environment-having-both-ad-and-az.md)
- [1397 SecureDoc End of Life Matrix (EOL)](https://documentation.winmagic.com/docs/1397-securedoc-end-of-life-matrix-eol.md)
- [1432 Support for Intel AntiTheft (Intel AT) will be deprecated as of end of February, 2016](https://documentation.winmagic.com/docs/1432.md)
- [1973 Security keys lost after reinstalling ME](https://documentation.winmagic.com/docs/1973.md)
- [1974 Failed Login into MagicEndpoint IdP or to Service Providers For Upgraded Clients from V9.0SR2 to 9.0SR3 and MagicEndpoint from 1.3.0 to 1.3.1](https://documentation.winmagic.com/docs/1974.md)
- [1981 How to allow MagicEndpoint to log in to a Service Provider using an Account different from the one used to log in to the endpoint device](https://documentation.winmagic.com/docs/1981.md)
- [1988 Software keys vs TPM for FIDO Eazy / MagicEndpoint](https://documentation.winmagic.com/docs/1988.md)
- [2008 MSP guide to SaaS instance setup for WinMagic's advanced authentication solution, MagicEndpoint.](https://documentation.winmagic.com/docs/2008.md)
- [2030 RDP with MagicEndpoint (No user action) or Enhanced RDP does not work with Microsoft Remote Desktop app and other apps](https://documentation.winmagic.com/docs/2030.md)
- [2087 CVE-2025-59287 Windows Server Update Service (WSUS) Remote Code Execution Vulnerability](https://documentation.winmagic.com/docs/ka-02087-cve-2025-59287-windows-server-update-service-wsus-remote-code-execution-vulnerability.md)
- [2017 CVE-2023-24932 (BlackLotus bootkit): Secureboot bypass vulnerability](https://documentation.winmagic.com/docs/2017.md)
- [2066 Thunderspy](https://documentation.winmagic.com/docs/ka-02066-thunderspy.md)
- [1197 Vulnerability detection of E2.bin file](https://documentation.winmagic.com/docs/1197-vulnerability-detection-of-e2bin-file.md)
- [1199 Device Integrity Security - Keeping host system free of malware](https://documentation.winmagic.com/docs/1199-device-integrity-security-keeping-host-system-free-of-malware.md)
- [1200 Device Access Security - User guidance on social engineering](https://documentation.winmagic.com/docs/1200-device-access-security-user-guidance-on-social-engineering.md)
- [1201 Access Integrity Security - Credential change awareness](https://documentation.winmagic.com/docs/1201-access-integrity-security-credential-change-awareness.md)
- [1202 Data Security of Endpoint Devices - Devices must be securely disposed of](https://documentation.winmagic.com/docs/1202-data-security-of-endpoint-devices-devices-must-be-securely-disposed-of.md)
- [1204 Device Integrity Protection - Deploy SecureDoc only on managed devices that have been hardened against attack](https://documentation.winmagic.com/docs/1204-device-integrity-protection-deploy-securedoc-only-on-managed-devices-that-have-been-hardened-against-attack.md)
- [1205 Device Integrity Protection - For maximum security, wait for initial encryption to complete before storing sensitive information](https://documentation.winmagic.com/docs/1205-device-integrity-protection-for-maximum-security-wait-for-initial-encryption-to-complete-before-storing-sensitive-information.md)
- [1206 Management Database Integrity Protection - The SecureDoc database backups must be transported and stored securely](https://documentation.winmagic.com/docs/1206-management-database-integrity-protection-the-securedoc-database-backups-must-be-transported-and-stored-securely.md)
- [1207 Management Database Integrity Protection - The Management Software and Database Configuration must ensure that SecureDoc Database Access is secured](https://documentation.winmagic.com/docs/1207-management-database-integrity-protection-the-management-software-and-database-configuration-must-ensure-that-securedoc-database-access-is-secured.md)
- [1325 HeartBleed security vulnerability not an issue for SecureDoc](https://documentation.winmagic.com/docs/1325-heartbleed-security-vulnerability-not-an-issue-for-securedoc.md)
- [1452 McAfee False Positive Detections of SD MSI Files](https://documentation.winmagic.com/docs/1452.md)
- [1920 Is SecureDoc Affected by The CVE-2021-4034 (PwnKit) Vulnerability](https://documentation.winmagic.com/docs/1920-is-securedoc-affected-by-the-cve-2021-4034-pwnkit-vulnerability-1.md)
- [1729 Spectre and Meltown - What is the impact to SecureDoc](https://documentation.winmagic.com/docs/1729.md)
- [1791 Does SecureDoc Protect against Rootkits](https://documentation.winmagic.com/docs/1791.md)
- [1850 Thunderspy: What it is, why it’s not scary, and what to do about it](https://documentation.winmagic.com/docs/1850.md)
- [1210 Device Integrity Protection - Client device configuration should be hardened to minimize impactlikelihood of successful network attack](https://documentation.winmagic.com/docs/1210-device-integrity-protection-client-device-configuration-should-be-hardened-to-minimize-impactlikelihood-of-successful-network-attack.md)
- [1211 Device Integrity Protection - How to ensure escrow of device recovery data (Data Encryption Key or DEK) has completed before the device is connected](https://documentation.winmagic.com/docs/1211-device-integrity-protection-how-to-ensure-escrow-of-device-recovery-data-data-encryption-key-or-dek-has-completed-before-the-device-is-connected.md)
- [1208 Management Network Integrity Protection - The Management Software Server-to-Client network must be secured](https://documentation.winmagic.com/docs/1208-management-network-integrity-protection-the-management-software-server-to-client-network-must-be-secured.md)
- [1212 Device Integrity Protection - How users can validate that SecureDoc is being deployed to the correct device, and is actually protecting the device](https://documentation.winmagic.com/docs/1212-device-integrity-protection-how-users-can-validate-that-securedoc-is-being-deployed-to-the-correct-device-and-is-actually-protecting-the-device.md)
- [1209 Management Server Integrity Protection - The Management Software server elements must be physically secured.](https://documentation.winmagic.com/docs/1209-management-server-integrity-protection-the-management-software-server-elements-must-be-physically-secured.md)
- [1213 Device Integrity Protection - How to handle the loss or theft of an encrypted device](https://documentation.winmagic.com/docs/1213-device-integrity-protection-how-to-handle-the-loss-or-theft-of-an-encrypted-device.md)
- [1214 Access Integrity Protection - Protecting Tokens and Smart Cards](https://documentation.winmagic.com/docs/1214-access-integrity-protection-protecting-tokens-and-smart-cards.md)
- [1215 Device Integrity Protection - Protecting unattended devices against attack](https://documentation.winmagic.com/docs/1215-device-integrity-protection-protecting-unattended-devices-against-attack.md)
- [1216 Device Integrity Protection - Protecting Boot Order to ensure device can only boot from encrypted disk](https://documentation.winmagic.com/docs/1216-device-integrity-protection-protecting-boot-order-to-ensure-device-can-only-boot-from-encrypted-disk.md)
- [1217 Data Security of Endpoint Devices - Use of Anti-Malware tools (Virus, Trojan, Malware protection)](https://documentation.winmagic.com/docs/1217-data-security-of-endpoint-devices-use-of-anti-malware-tools-virus-trojan-malware-protection.md)
- [1218 Physical Security of Endpoint Devices - Use of Tamper Labels](https://documentation.winmagic.com/docs/1218-physical-security-of-endpoint-devices-use-of-tamper-labels.md)
- [1798 What Is “ZombieLoad” And How Can I Protect Myself From It?](https://documentation.winmagic.com/docs/1798.md)
- [1799 Security Advisory: SED Management with Persistent Key Transfer Vulnerability](https://documentation.winmagic.com/docs/1799.md)
- [1714 Can SecureDoc protect me from Ransomware?](https://documentation.winmagic.com/docs/1714.md)
- [1715 Security Advisory: KRACK Vulnerability Risk Assessment](https://documentation.winmagic.com/docs/1715.md)
- [2011 v9.1 IdP prevents Push Notifications from being sent to iPhones](https://documentation.winmagic.com/docs/2011-v91-idp-prevents-push-notifications-from-being-sent-to-iphones.md)
- [1935 How to change Your Passwords at PBA (OSA)](https://documentation.winmagic.com/docs/1935-how-to-change-your-passwords-at-pba-osa.md)
- [2002 - OSA install preboot failure on DELL Precision 5680 TWR](https://documentation.winmagic.com/docs/2002-osa-install-preboot-failure-on-dell-precision-5680-twr.md)
- [1158-Logs accessible during Pre-Boot OSA](https://documentation.winmagic.com/docs/1158-logs-accessible-during-pre-boot-osa.md)
- [1184-How many offline users can OSA install support](https://documentation.winmagic.com/docs/1184-how-many-offline-users-can-osa-install-support.md)
- [1239 Support added for certain Seagate Constellation Drives under SecureDoc OSA for Servers](https://documentation.winmagic.com/docs/1239-support-added-for-certain-seagate-constellation-drives-under-securedoc-osa-for-servers.md)
- [1299 OSA installed from USB, there can be installation problems if menu.lst parameters are not all on a single line](https://documentation.winmagic.com/docs/1299-osa-installed-from-usb-there-can-be-installation-problems-if-menulst-parameters-are-not-all-on-a-single-line.md)
- [1300 How to save OSA Recovery Files if SDConnex unreachable during Installation](https://documentation.winmagic.com/docs/1300-how-to-save-osa-recovery-files-if-sdconnex-unreachable-during-installation.md)
- [1302 OSA SmartStart for SEDs - Communication Issue (failed to mount shared directory)](https://documentation.winmagic.com/docs/1302-osa-smartstart-for-seds-communication-issue-failed-to-mount-shared-directory.md)
- [1357 Unable to deselect Enable machine to communicate with SDConnex at preboot in a SecureDoc OSA for SEDs profile](https://documentation.winmagic.com/docs/1357-unable-to-deselect-enable-machine-to-communicate-with-sdconnex-at-preboot-in-a-securedoc-osa-for-seds-profile.md)
- [1699 OSA - Operating System-Agnostic encryption management for Self-Encrypting Drives: Facts and Best Practice notes.](https://documentation.winmagic.com/docs/1699.md)
- [1731 How to Perform a SecureDoc OSA Installation and Uninstallation](https://documentation.winmagic.com/docs/1731.md)
- [1903 - Enable level 5 debug logs in OSA USB installation package](https://documentation.winmagic.com/docs/1903-enable-level-5-debug-logs-in-osa-usb-installation-package.md)
- [1937 Use 2FA for Windows Login and RDP](https://documentation.winmagic.com/docs/1937-use-2fa-for-windows-login-and-rdp.md)
- [1001 Multi-Factor Authentication Solutions for Windows Login](https://documentation.winmagic.com/docs/1001-multi-factor-authentication-solutions-for-windows-login.md)
- [1966 Phone Protected Keyfile with Bluetooth and BLE](https://documentation.winmagic.com/docs/1966.md)
- [2022 Resolving Issues with BLE Push and OTP](https://documentation.winmagic.com/docs/2022.md)
- [2024 Unable to complete authentication via Bluetooth to Google Pixel device… Ensure Bluetooth is enabled on both devices](https://documentation.winmagic.com/docs/2024.md)
- [2025 Troubleshooting Unable to complete authentication via Bluetooth to Android Mobile Devices… Ensure Bluetooth is enabled on both devices](https://documentation.winmagic.com/docs/2025.md)
- [1977 Use 256-bit ECC certificates on PIV (YubiKeys)](https://documentation.winmagic.com/docs/1977.md)
- [2085 Lock Computer When Token is Removed When Removing Yubikey](https://documentation.winmagic.com/docs/ka-02085-lock-computer-when-token-is-removed-when-removing-yubikey.md)
- [2075 YubiKey Authentication Issue in Pre-Boot Authentication (PBA)](https://documentation.winmagic.com/docs/ka-02075-yubikey-authentication-issue-in-pre-boot-authentication-pba.md)
- [2034 Resolving YubiKey Certificate Issues](https://documentation.winmagic.com/docs/ka-01034-resolving-yubikey-certificate-issues.md)
- [1848 Support for Yubico Yubikey USB Tokens in PBA](https://documentation.winmagic.com/docs/1848.md)
- [1859 How To Switch to a YubiKey Token](https://documentation.winmagic.com/docs/1859.md)
- [1984 Either no token/device found, or more than one token/device already connected](https://documentation.winmagic.com/docs/1984.md)
- [1995 Conversion to token window not coming up](https://documentation.winmagic.com/docs/1995.md)
- [1020- Error 7724-Unsupported smart card at boot logon](https://documentation.winmagic.com/docs/1020-error-7724-unsupported-smart-card-at-boot-logon.md)
- [1076-Error 7730-'No private key in token'](https://documentation.winmagic.com/docs/1076-error-7730-no-private-key-in-token.md)
- [1088-Error 7753-'There is no token dll found'](https://documentation.winmagic.com/docs/1088-error-7753-there-is-no-tokennbspdllnbspfound.md)
- [1102-When encountering Error 8214 RSA encryption failed](https://documentation.winmagic.com/docs/1102-when-encountering-error-8214-rsa-encryption-failed.md)
- [1463 Error Codes: 0x00007722 & 0x00007724 When Inserting RSA SID 800 Token](https://documentation.winmagic.com/docs/1463.md)
- [1227 Error 0x8220 RSA decryption failed while using MS CAPI](https://documentation.winmagic.com/docs/1227-error-0x8220-rsa-decryption-failed-while-using-ms-capi.md)
- [1082- Enabling Fingerprint Protection in SecureDoc files](https://documentation.winmagic.com/docs/1082-enabling-fingerprint-protection-in-securedoc-files.md)
- [1291 Error 0x000000a0 a0 (Bad password) can occur when using UPEK Fingerprint Reader](https://documentation.winmagic.com/docs/1291-error-0x000000a0-a0-bad-password-can-occur-when-using-upek-fingerprint-reader.md)
- [1581 - Validity Fingerprint Reader For Biometric Authentication](https://documentation.winmagic.com/docs/1581-validity-fingerprint-reader-for-biometric-authentication.md)
- [1382 Error 0x00000001 HP Elitebook 8770w, V5.3SR4 & Purple Smart Card_London Metropolitan Police - ONLY](https://documentation.winmagic.com/docs/1382-error-0x00000001-hp-elitebook-8770w-v53sr4-purple-smart-card-london-metropolitan-police-only.md)
- [1415 How to Transition from Password Protected Keyfile to Using Smart Card or Token Protection](https://documentation.winmagic.com/docs/1415.md)
- [1464 How To Configure iKey 2032 or similar Token On SecureDoc Stand Alone client 5.x and up](https://documentation.winmagic.com/docs/1464.md)
- [1465 How To Set Up Token-Based Protection of Key Files From SES console](https://documentation.winmagic.com/docs/1465.md)
- [1503 Activ-Identity Gemalto Cyberflex Smart Card and token do not work at V5 Pre-boot logon prompt in SD 5.3SR2 (Error: password is incorrect)](https://documentation.winmagic.com/docs/1503.md)
- [1507 Compatibility Issue with SecureDoc and Validity Finger Print Sensor](https://documentation.winmagic.com/docs/1507.md)
- [1930 Internet Explorer 10 returns a blank screen after user successfully authenticates using SecureDoc IdP to login to OKTA](https://documentation.winmagic.com/docs/1930-internet-explorer-10-returns-a-blank-screen-after-user-successfully-authenticates-using-securedoc-idp-to-login-to-okta.md)
- [1615 Certificate Requirements For Configuring the Use of Certificate on Token](https://documentation.winmagic.com/docs/1615.md)
- [1982 Information on RME devices from database](https://documentation.winmagic.com/docs/1982.md)
- [2083 Decrypting USB Memory Sticks Encrypted with SecureDoc (RME and RMCE Methods)](https://documentation.winmagic.com/docs/ka-02083-decrypting-usb-memory-sticks-encrypted-with-securedoc-rme-and-rmce-methods.md)
- [2068 Unable to Remove Container Encryption on a USB Drive](https://documentation.winmagic.com/docs/ka-02068-unable-to-remove-container-encryption-on-a-usb-drive.md)
- [1101-Error c00000a3 Drive is not ready](https://documentation.winmagic.com/docs/1101-error-c00000a3-drive-is-not-ready.md)
- [1148-What specific rights are necessary for a user to be able to decrypt USB media (e.g. a Flash Drive)](https://documentation.winmagic.com/docs/1148-what-specific-rights-are-necessary-for-a-user-to-be-able-to-decrypt-usb-media-eg-a-flash-drive.md)
- [1294 Why can users not add data to an encrypted CD or DVD](https://documentation.winmagic.com/docs/1294-why-can-users-not-add-data-to-an-encrypted-cd-or-dvd.md)
- [1348 How to read an exFAT formatted RMCE drive on a Windows XP machine](https://documentation.winmagic.com/docs/1348-how-to-read-an-exfat-formatted-rmce-drive-on-a-windows-xp-machine.md)
- [1405 How to configure and use CDDVD encryption](https://documentation.winmagic.com/docs/1405-how-to-configure-and-use-cddvd-encryption.md)
- [1406 DVD Mode - What is it, and how is it used](https://documentation.winmagic.com/docs/1406-dvd-mode-what-is-it-and-how-is-it-used.md)
- [1421 Supporting Only Native Windows CD/DVD burning software](https://documentation.winmagic.com/docs/1421.md)
- [1565 How To Enable an RMO Package or Container Encryption](https://documentation.winmagic.com/docs/1565.md)
- [1566 How to Create User's Personal Key to be Use for Encrypting Files.](https://documentation.winmagic.com/docs/1566.md)
- [1621 - Long Delay Detection of USB Flash Drives Reported in SD 6.5](https://documentation.winmagic.com/docs/1621-new.md)
- [1825 Use of RMCE-encrypted media created on macOS Catalina on Windows devices will incur an abnormally-long Media Close process on the Windows](https://documentation.winmagic.com/docs/1825.md)
- [1667 Recommendation: Format larger USB Media with exFAT filesystem if planning to use Removable Media Container Encryption](https://documentation.winmagic.com/docs/1667.md)
- [2019 ARM on MacBook Pro - Windows 11 - macOS Sonoma](https://documentation.winmagic.com/docs/2019.md)
- [2031 FileVault 2 Management information for uninstalling SecureDoc Client for Mac](https://documentation.winmagic.com/docs/2031.md)
- [1004 Unable to Use WinMagicRecovery Account to Reset Password on MacOS 10.11.0 and 10.11.1](https://documentation.winmagic.com/docs/ka-01004.md)
- [1909 - How to set up Jamf for MAC deployment](https://documentation.winmagic.com/docs/1909-how-to-set-up-jamf-for-mac-deployment.md)
- [1160-How to obtain SecureDoc Logs for Mac Devices](https://documentation.winmagic.com/docs/1160-how-to-obtain-securedoc-logs-for-mac-devices.md)
- [1185-How to use the .WinMagicRecoveryUser account to reset local account password on a Mac device](https://documentation.winmagic.com/docs/1185-how-to-use-the-winmagicrecoveryuser-account-to-reset-local-account-password-on-a-mac-device.md)
- [1186-RMCE ChallengeResponse recovery in 6.3 and SESWeb in 6.4](https://documentation.winmagic.com/docs/1186-rmce-challengeresponse-recovery-in-63-and-sesweb-in-64.md)
- [1876 macOS Big Sur 11.2.1 (20D75) is Mandatory for SecureDoc 8.6](https://documentation.winmagic.com/docs/1876.md)
- [1231 How to fix premature upggrade to OS X 10.10.1 Yosemite on SecureDoc version that has no support for that OS X version](https://documentation.winmagic.com/docs/1231-how-to-fix-premature-upggrade-to-os-x-10101-yosemite-on-securedoc-version-that-has-no-support-for-that-os-x-version.md)
- [1233 Users installing SecureDoc V6.5 on Apple OS X 10.10 client may notice a 4-5 minute delay before encryption begins](https://documentation.winmagic.com/docs/1233-users-installing-securedoc-v65-on-apple-os-x-1010-client-may-notice-a-4-5-minute-delay-before-encryption-begins.md)
- [1241 Push notifications from SES server to AppleiOS devices fail](https://documentation.winmagic.com/docs/1241-push-notifications-from-ses-server-to-appleios-devices-fail.md)
- [1292 How to recover a Mac self-encrypting drive under SecureDoc](https://documentation.winmagic.com/docs/1292-how-to-recover-a-mac-self-encrypting-drive-under-securedoc.md)
- [1295 How to uninstall SecureDoc for Mac from a device that is currently encrypted](https://documentation.winmagic.com/docs/1295-how-to-uninstall-securedoc-for-mac-from-a-device-that-is-currently-encrypted.md)
- [1304 Mac shows keys icon briefly, doesn’t boot, grey screen appears - no operating system](https://documentation.winmagic.com/docs/1304-mac-shows-keys-icon-briefly-doesnt-boot-grey-screen-appears-no-operating-system.md)
- [1312 Product Notification Upgrading to Mac OS X 10.7.5 (Lion) and 10.8 (Mountain Lion)](https://documentation.winmagic.com/docs/1312-product-notification-upgrading-to-mac-os-x-1075-lion-and-108-mountain-lion.md)
- [1331 Mavericks InstallMe Script](https://documentation.winmagic.com/docs/1331-mavericks-installme-script.md)
- [1381 Installing SD Client V5.3SR4 on Mac OS X 10.8.2](https://documentation.winmagic.com/docs/1381-installing-sd-client-v53sr4-on-mac-os-x-1082.md)
- [1910 - Important information surrounding the macOS Monterey 12.0.1 release](https://documentation.winmagic.com/docs/1910-important-information-surrounding-the-macos-monterey-1201-release.md)
- [1411 MacBook Pro Devices Freezes When Resumes From Sleep Mode](https://documentation.winmagic.com/docs/1411.md)
- [1424 Error Message Current OS X is not supported](https://documentation.winmagic.com/docs/1424.md)
- [1427 How To Create an Emergency Disk for an SD 6.1 FileVault Client and Use It To Recover a Client Device](https://documentation.winmagic.com/docs/1427.md)
- [1435 Support for SecureDoc's legacy encryption engine on Apple Mac OS X devices will be deprecated as of end of February, 2016.](https://documentation.winmagic.com/docs/1435.md)
- [1460 How To Perform An Emergency Recovery Process for Mac OSX FV2 devices](https://documentation.winmagic.com/docs/1460.md)
- [1226 Performing Yosemite install via Boot in Recovery Partition](https://documentation.winmagic.com/docs/1226-performing-yosemite-install-via-boot-in-recovery-partition.md)
- [1461 How To Use .WinMagicRecoveryUser Account To Bypass FV2 Pre-Boot](https://documentation.winmagic.com/docs/1461.md)
- [1462 Error Message During WinMagic Install: (Previously FileVault 2 Data Protection Cycle Has Not Been Finished Yet)](https://documentation.winmagic.com/docs/1462.md)
- [1659 Unable to use WinMagicRecovery account to reset password on MAC OS 10.11.0 and 10.11.1](https://documentation.winmagic.com/docs/1659.md)
- [1649 MAC OS X 10.12 Sierra](https://documentation.winmagic.com/docs/1649.md)
- [1843 Removal tool for SDFV2](https://documentation.winmagic.com/docs/1843.md)
- [1883 WinMagic FileVault 2 recovery and mac recovery](https://documentation.winmagic.com/docs/1883.md)
- [1833 SecureDoc for Mac - System Requirements](https://documentation.winmagic.com/docs/1883-securedoc-for-mac-system-requirements.md)
- [1691 Error message: SecureDoc for FileVault 2: The current account can't be added to FileVault 2 account list](https://documentation.winmagic.com/docs/1691.md)
- [1701 Which versions of SecureDoc are required for recent versions of Mac OS X?](https://documentation.winmagic.com/docs/1701.md)
- [1711 Does SecureDoc support macOS High Sierra?](https://documentation.winmagic.com/docs/1711.md)
- [1734 SecureDoc Installation Instructions for FileVault 2 on macOS](https://documentation.winmagic.com/docs/1734.md)
- [1741 Does SecureDoc support macOS High Sierra 10.13.4?](https://documentation.winmagic.com/docs/1741.md)
- [1760 Customer Alert: SecureDoc on top of FileVault (SDOT for FV2) For macOS Will Be Deprecated As Of SecureDoc 8.2 SR1](https://documentation.winmagic.com/docs/1760.md)
- [1765 How to add new AD Users into a macOS FileVault 2 device's Unlock list](https://documentation.winmagic.com/docs/1765.md)
- [1766 How AD/Mobile Users can enable FileVault 2 under macOS High Sierra versions 10.13, 10.13.1, 10.13.2 and 10.13.3](https://documentation.winmagic.com/docs/1766.md)
- [1824 Tested And Supported Combinations Of SecureDoc For Mac Clients On macOS Versions](https://documentation.winmagic.com/docs/1824.md)
- [1817 SecureDoc Client Apple supported environments](https://documentation.winmagic.com/docs/1817.md)
- [1773 Support for MacOS X Yosemite and Mojave](https://documentation.winmagic.com/docs/1773.md)
- [1783 How To Upgrade The macOS Client On A SES Server](https://documentation.winmagic.com/docs/1783.md)
- [1807 SecureDoc And macOS Catalina 10.15 Compatibility](https://documentation.winmagic.com/docs/1807.md)
- [SecureDoc v9.2 SR1 Mac OS client incompatible with some Mac OS versions.](https://documentation.winmagic.com/docs/securedoc-v92-sr1-dmg.md)
- [2067 SecureDoc Upgrade for Windows 11 24H2](https://documentation.winmagic.com/docs/ka-02067-securedoc-upgrade-for-windows-11-24h2.md)
- [1005 Windows 10 Anniversary Edition Fails to Come Out of Hibernate Mode](https://documentation.winmagic.com/docs/ka-01006-windows-10-anniversary-edition-fails-to-come-out-of-hibernate-mode.md)
- [1000 Troubleshooting Windows Vista Installation Issues](https://documentation.winmagic.com/docs/troubleshooting-windows-vista-installation-issues.md)
- [2541 Considerations When Performing Major Windows Version Updates on Encrypted devices](https://documentation.winmagic.com/docs/2541.md)
- [1307 Sleep (S3) Mode - Risks - Please read and understand!](https://documentation.winmagic.com/docs/1307-sleep-s3-mode-risks-please-read-and-understand.md)
- [1255 What is Fast Startup, and why it is important](https://documentation.winmagic.com/docs/1255-what-is-fast-startup-and-why-it-is-important.md)
- [1700 Why am I unable to login SecureDoc Control Center after doing challenge response on second user with fast startup](https://documentation.winmagic.com/docs/1700.md)
- [2050 Failed to Login with Fingerprint at SecureDoc Credential Provider with the Error Something went wrong. Please try again. When Fast Startup](https://documentation.winmagic.com/docs/ka-01050-failed-to-login-with-fingerprint-at-securedoc-credential-provider-with-the-error-something-went-wrong-please-try-again-when-fast-startup.md)
- [1908 Important Customer Announcement regarding Windows 11](https://documentation.winmagic.com/docs/1908.md)
- [2080 Windows Hello Password Lost After WinMagic Installation and Encryption is Completed and Setup Fingerprint Do S4 then Reboot](https://documentation.winmagic.com/docs/ka-02080-windows-hello-password-lost-after-winmagic-installation-and-encryption-is-completed-and-setup-fingerprint-do-s4-or-s4-then-reboot.md)
- [1344 SecureDoc support for Windows 8.1](https://documentation.winmagic.com/docs/1344-securedoc-support-for-windows-81.md)
- [1345 SecureDoc support for Windows 8](https://documentation.winmagic.com/docs/1345-securedoc-support-for-windows-8.md)
- [1625 Microsoft Advisory for SHA 256 Signing and Verification](https://documentation.winmagic.com/docs/1625.md)
- [1660 Windows 10 Anniversary Edition fails to come out of hibernate mode](https://documentation.winmagic.com/docs/1660.md)
- [1685 Using SecureDoc on Microsoft Windows 10 RS2 (Creators update)](https://documentation.winmagic.com/docs/1685.md)
- [1688 SecureDoc does not support Windows 10 MBR2GBT tool to convert MBR-style disk to GPT (GUID Partition Table)](https://documentation.winmagic.com/docs/1688.md)
- [1689 How can I deploy Windows 10 RS2 upgrade using Configuration Manager?](https://documentation.winmagic.com/docs/1689.md)
- [1712 Windows 10 Redstone3, RS3 Support ,1709](https://documentation.winmagic.com/docs/1712.md)
- [1727 Windows 7 and Windows Server 2008 R2 unpatched devices must be patched to use SHA-256 Certificates](https://documentation.winmagic.com/docs/1727.md)
- [1748 Does SecureDoc Support Windows 10 April 2018 Update/RS4](https://documentation.winmagic.com/docs/1748.md)
- [1752 IMPORTANT NOTICE: Recommended upgrade procedures for Windows 10 April 2018 Update](https://documentation.winmagic.com/docs/1752.md)
- [1753 Tested And Supported Combinations Of SecureDoc For Windows Clients On Windows 10 Versions](https://documentation.winmagic.com/docs/1753.md)
- [2542 FIPS Compliance](https://documentation.winmagic.com/docs/2542.md)
- [SD-FIPS-001 How to locate FIPS Cryptographic Module](https://documentation.winmagic.com/docs/how-to-locate-fips-cryptographic-module.md)
- [2069 FIPS status for SecureDoc & MagicEndpoint](https://documentation.winmagic.com/docs/ka-02069-fips-status-for-securedoc-magicendpoint.md)
- [KA-02092 SFE- Edit Photo Files](https://documentation.winmagic.com/docs/ka-02092-sfe-edit-photo-files.md)
- [1013-Technical Support Guide for Self-Extractor](https://documentation.winmagic.com/docs/1013-technical-support-guide-for-self-extractor.md)
- [1240 Version 6.5 FFE-encrypted files cannot be read by pre-V6.5 client devices. If using FFE and considering upgrading to V6.5, please review BEFORE upgra](https://documentation.winmagic.com/docs/1240-version-65-ffe-encrypted-files-cannot-be-read-by-pre-v65-client-devices-if-using-ffe-and-considering-upgrading-to-v65-please-review-before-upgra.md)
- [1219 Chrome web browser will not launch on V6.4SR1 SecureDoc client devices that have File and Folder Encryption feature enabled](https://documentation.winmagic.com/docs/1219-chrome-web-browser-will-not-launch-on-v64sr1-securedoc-client-devices-that-have-file-and-folder-encryption-feature-enabled.md)
- [2545 - Editing Encrypted Photo Files on Windows 11](https://documentation.winmagic.com/docs/kb-2545-article-sfe-edititing-encrypted-photo-files-on-windows-11.md)
- [1512 Unable to Access FFE/SFE Files, Resulting in Error Message: (The parameter is incorrect)](https://documentation.winmagic.com/docs/1512.md)
- [1911 - Windows 11 Cumulative Update - KB5007215 failed to install on SecureDoc encrypted system with SFE enabled](https://documentation.winmagic.com/docs/1911-windows-11-cumulative-update-kb5007215-failed-to-install-on-securedoc-encrypted-system-with-sfe-enabled.md)
- [1863 How to open setup file encrypted by SFE Persistent encryption](https://documentation.winmagic.com/docs/1863.md)
- [1638 Green Lock Icons Are Not Displayed on SFE Folders Of An Encrypted Device](https://documentation.winmagic.com/docs/1638.md)
- [1643 SFE Lock Icon Overlay Features](https://documentation.winmagic.com/docs/1643.md)
- [1822 FYI: Encrypting The Entire User Profile Folder Using SFE Can Cause Issues](https://documentation.winmagic.com/docs/1822.md)
- [1678 Limitation on Windows 10 RS1/TH1/Anniversary SFE (SecureDoc File Encryption)](https://documentation.winmagic.com/docs/1678.md)
- [1694 SFE Migration Procedures](https://documentation.winmagic.com/docs/1694.md)
- [1877 How to enable and use Secure Wipe](https://documentation.winmagic.com/docs/1877.md)
- [1171-How to use Hwemngr in Windows](https://documentation.winmagic.com/docs/1171-how-to-use-hwemngr-in-windows.md)
- [1153-Enabling SUSAM will prevent Crypto-erase from performing correctly](https://documentation.winmagic.com/docs/1153-enabling-susam-will-prevent-crypto-erase-from-performing-correctly.md)
- [1235 SESSecureDoc Enterprise Client have limitations on use of Crypto-erase specific to versions V6.4SR1 and V6.5. Please read to determine if you are imp](https://documentation.winmagic.com/docs/1235-sessecuredoc-enterprise-client-have-limitations-on-use-of-crypto-erase-specific-to-versions-v64sr1-and-v65-please-read-to-determine-if-you-are-imp.md)
- [1481 How to Configure and Execute the Remote Crypto-Erase Tool On Devices.](https://documentation.winmagic.com/docs/1481.md)
- [1869 OPAL Cryptoerase Tool that uses network to connect to SES for credentials](https://documentation.winmagic.com/docs/1869.md)
- [1492 How To Create SecureDoc Recovery tool for Mac Utility](https://documentation.winmagic.com/docs/1492.md)
- [1195 New recovery functionality in WinPE, draft how to doc.](https://documentation.winmagic.com/docs/1195-new-recovery-functionality-in-winpe-draft-how-to-doc.md)
- [1194 HfdeUtil command improvements](https://documentation.winmagic.com/docs/1194-hfdeutil-command-improvements.md)
- [1243 I’m subscribed to the KnowledgeBase to be notified of new articles, but I can’t access a new article - Why not](https://documentation.winmagic.com/docs/1243-im-subscribed-to-the-knowledgebase-to-be-notified-of-new-articles-but-i-cant-access-a-new-article-why-not.md)
- [1244 Access to Sophos KnowledgeBase, Documentation, Community Forum](https://documentation.winmagic.com/docs/1244-access-to-sophos-knowledgebase-documentation-community-forum.md)
- [1350 I commented, or asked for help in a comment in the Knowledge Base - why didn’t anyone respond](https://documentation.winmagic.com/docs/1350-i-commented-or-asked-for-help-in-a-comment-in-the-knowlege-base-why-didnt-anyone-respond.md)
- [1431 Decisions to Deprecate Features or Functionality](https://documentation.winmagic.com/docs/1431.md)
- [1497 Maximum Number of Devices That Can Be Added to the SES Profile's Trusted Devices and Port Control](https://documentation.winmagic.com/docs/1497.md)
- [1535 How to Enable Port Control in SES](https://documentation.winmagic.com/docs/1535.md)
- [1536 Enabling Port Control on SD Device](https://documentation.winmagic.com/docs/1536.md)
- [1572 Error Applying the Port Control Policy. Error Number: 30721](https://documentation.winmagic.com/docs/1572.md)
- [1631 SES 7.1 New GUI Description (No Restrictions) Added for Disk Access Control](https://documentation.winmagic.com/docs/1631.md)
- [1501 How To Configure Disk Access Control (DAC) on a SD Encrypted Device.](https://documentation.winmagic.com/docs/1501.md)
- [1502 How To Configure Disk Access Control (DAC) on a SD Encrypted Device up to 6.5SR3](https://documentation.winmagic.com/docs/1502.md)
- [1618 The Self-Help Dialog Window Appears Very Small in SD 6.5 and 7.1](https://documentation.winmagic.com/docs/1618.md)
- [1683 Wave Data Protection can prevent Y-mode plus SSO (single Sign On) from working on OPAL drives](https://documentation.winmagic.com/docs/1683.md)
- [1629 McAfee's VSE Access Protection prevents successful SD installation](https://documentation.winmagic.com/docs/1629.md)
- [1728 What files need to be added to an anti-virus exception/allow-list?](https://documentation.winmagic.com/docs/1728.md)
- [1681 SecureDoc Support for Credential Guard and Device Guard](https://documentation.winmagic.com/docs/1681.md)
- [1682 Credential Guard and Device Guard: Brief overview](https://documentation.winmagic.com/docs/1682.md)
- [1650 Prolonged (5 minute) delay when device resumes from Hibernate](https://documentation.winmagic.com/docs/1650.md)
- [9.2 SR1 SES Administrator Manual](https://documentation.winmagic.com/docs/ses-administrator-manual-d360-ready-1.md)