Title: Error message during WinMagic Install: "Previously FileVault 2 data protection cycle has not been finished yet"
Message: Customers may receive the following error message while trying to install WinMagic SecureDoc on a MacBook Air: SecureDoc for File Vault 2: SecureDoc detects: previously (attempted) FileVault 2 data protection cycle has not been finished yet. Please restart computer after 100% of conversion has been done. SecureDoc will continue installation automatically.
Summary: During SD installation, File Vault 2 protection was enabled by SecureDoc and then it was placed in a paused state. This article will assist in resolving the paused state of FileVault encryption processes.
Product version affected: All SD versions that support FileVault 2
Environment (OS/hardware/software): Mac 10.8.x, 10.9.x, 10.10.x MacBook Air 13.1 OS X Yosemite Version 10.10.2
Solution/Workaround: Step1: Power up the device and hold the the command + R buttons.
Step 2: Perform a disk repair from the disk utility. Please make sure to unlock the partition
Step 3: Then boot normally into OS X (the same SecureDoc error displayed).
Step 4: Go to System Preferences to look at the File Vault status.
Step 5: The disk repair will kick start the File Vault 2 encryption process which may be active but is in a paused state before the disk repair (Note: the status bar wasn’t showing and the Activity Monitor didn’t reflect this).
Step 6: Please allow the File Vault 2 to complete the encryption process (This may take approximately 50 minutes to complete.)
Step 7: As soon as it has completed the encryption process, please turn off File Vault 2 and let the decryption process complete. (This may take approximately 45 minutes to complete.)
Step 8: Restart the device and upon completion of the reboot, SecureDoc automatically restarted it’s install and completed it’s encryption process.( This may take approximately 90 minutes to complete.)