Unable to use WinMagicRecovery account to reset password on MAC OS 10.11.0 and 10.11.1
Issue
On MAC OSX 10.11.0 and 10.11.1 WinMagic Recovery allows user to gain access to device but upon recovery it fails to update the Password for logged on user.
Keychain error is being displayed . Error: "The system was unable to unlock your login keychain."
Product version affected:
7.1sr2 , 7.1sr4
Environment (OS/hardware/software):
MAC OSX 10.11.10 and 10.11.11
Root Cause:
This issue was related to how MAC OS trusted other application. article about 10.11.2 correcting this was posted on Apple forums
https://support.apple.com/en-ca/HT205637
Keychain Access
Available for: OS X El Capitan v10.11 and v10.11.1
Impact: A malicious application may be able to masquerade as the Keychain Server.
Description: An issue existed in how Keychain Access interacted with Keychain Agent. This issue was resolved by removing legacy functionality.
Work Around:
To Avoid this issue we ask clients to upgrade to 10.11.2 before doing fresh installations of WinMagic for FileVault2
Searchwords: MAC FV2 , Recovery Account ,10.11.0 ,10.11.1. , keychain not found,