Case Scenario:
Selected HP Probook devices with UEFI BIOS and Windows 8.x and up may experience not being able to boot to Windows after successfully authenticating past SecureDoc's Pre-Boot.
Product version affected:
SD 6.5x and older
Fixed: SD 7.1
Environment:
Selected HP Probook devices with UEFI BIOS
Toshiba Tecra z40
Windows 8.x
Steps to follow:
1. Find out if the device has the latest BIOS installed or not.
2. Manual way of executing our pre-boot ( safest workaround)
- Power on the system and press F9
- Select “Boot from EFI file” > SYSTEM, Acpi(PN……) > EFI > WinMagic > wmsinit64.efi
- The above step should bring our pre-boot and authenticate. After authentication, you be re-directed to BIOS option once again
- In there do the following > SYSTEM, Acpi(PN……) > EFI > Boot > Bootx64.efi
- Should boot to Windows
3. In SD 7.1 please configure the profile to use V5 Pre-boot Linux (PBLU)
By selecting this option in the Profiles --> Boot Configuration --> General in SES Console, the PBLU will be installed on the user's system and they will be able to authenticate/login.
For information on how to configure option in SES, see the Enabling Linux-Based on UEFI Devices section in the Quick Deployment Guide for SecureDoc V7.1
Reference: SD-10305
See Limitation: SD-13827 - Toshiba Tecra z40 device