1086-When I log into Boot Logon, I receive an error about the system time changing and the computer is locked

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When I log into Boot Logon, I receive an error about the system time changing and the computer is locked

Symptom

At boot logon, an error message appears indicating that the system time is changing. The computer is then locked.

Cause

The key file is locked if the system time is changed by a period longer than 24 hours.

 

If an expiry date was set for a password or key file, then SecureDoc will monitor the system time of the computer. Time changes greater than 24 hours are treated as suspect: an integrity check will be flagged, and the key file will be locked.

 

When I log into Boot Logon, I receive an error about the system time changing and the computer is locked

Resolution

 

To unlock the user account, simply log into boot logon with a different key file, e.g. an administrator's or user's key file.

Note: The system time can be changed up to 24 hours to account for different time zones and daylight savings time.

 

Custom Fields

  • Article ID: TS0137
  • Error message or code: When I log into Boot Logon, I receive an error about the system time changing and the computer is locked
  • Operating System: Windows