1089-Error 7715-Cannot change password at this time, please refer to password rules

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Error 7715: Cannot change password at this time, please refer to password rules

Symptom

When trying to change an initial password, the message "Error 7715 - Cannot change password at this time, please refer to password rules" appears.

Cause

This error occurs because the password rule "Password must be kept for [X] days" is being enforced. If this number is greater than 1, then you won't be able to change your password until this number of days after the initial installation.

Resolution

You must wait for the time specified in the password rules to elapse before changing your password.

 

Custom Fields

  • Article ID: TS0142
  • Error message or code: I receive an error 7715 after changing my initial password
  • Operating System: Windows