STOP: 0x0000006B PROCESS1_INITIALIZATION_FAILED message appears in Blue Screen Halt
After installing the SecureDoc Client on certain device types, the device can crash, presenting a Blue Screen (BSOD) with the following message:
STOP: 0x0000006B (Parameter1, Parameter2, Parameter3, Parameter4)
PROCESS1_INITIALIZATION_FAILED
In this situation, the device type in question was a Dell E6400 laptop.
Where SecureDoc has been partially installed, if this error appears, this is effectively a fatal error.
The user will have to re-image the disk and re-install the information from a backup.
Note: Microsoft has a standard document to handle this eventuality for a device running Windows but it does NOT provide any help where SecureDoc is partially installed. For the full document at Microsoft's website click on this link: http://support.microsoft.com/kb/981833/
APPLIES TO: This issue applies to the following Windows versions:
•Windows 7 Starter
•Windows 7 Home Basic
•Windows 7 Home Premium
•Windows 7 Professional
•Windows 7 Ultimate
•Windows 7 Enterprise
•Windows Web Server 2008 R2
•Windows Server 2008 R2 Foundation
•Windows Server 2008 R2 Standard
•Windows Server 2008 R2 Enterprise
•Windows Server 2008 R2 Datacenter
•Windows Server 2008 R2 for Itanium-Based Systems
•Windows HPC Server 2008 R2
Custom Fields
Error message or code: 0x0000006B PROCESS1_INITIALIZATION_FAILED