1035-How to Reformat a Partially Encrypted USB Drive

How to Reformat a Partially Encrypted USB Drive

Summary: This article provides two ways in which you can reformat a partially encrypted USB drive.  This helps a user who encountered a scenario in which a disk had accidentally been removed/unplugged during the encryption process, resulting in partial conversion.

Topic: This provides instructions and steps on two methods that you can try to reformat a partially encrypted USB drive:             

-    Using the Diskpart command line utility

-    Enabling the "Reset Disk" option in SD Control Center

Cause: The disk may have been accidentally removed/unplugged during the encryption process, leading to a partial conversion.

Steps to follow:

Method A:  Using Diskpart Utility

Launch Command Prompt:

•    Click on Start then in the run field, type cmd or command prompt

•    Select application listed for command prompt by right clicking and select run as administrator

At the prompt, you will need to individually type the following commands:

1.    Diskpart               -> to launch the Diskpart utility

2.    list disk                    -> to display the detected drives connected to the device

3.    sel disk 7                -> to select the target drive i.e. dish #7

4.    clean                    -> to wipe clean the disk 

5.    create part pri                -> to create a primary partition on the disk

6.    format fs=fat32 quick label=Viet     -> This will format disk using Fat32 file system, a quick format, and label the disk as 'viet'

7.    assign                    -> to assign a drive letter to the drive

8.    exit                    ->to exist Diskpart utility

Method B:    Resetting Disk 

You can reformat a partially encrypted USB drive, by initiating the process to reset the disk.

This can be completed through the SecureDoc Control Center:

Steps:

From client machine:

1. Go to the directory where SecureDoc is installed (default path should be: C:\Program Files\WinMagic\SecureDoc-NT\UserData.)
2. Open the "SecurDoc.ini file using Notepad

1. Look under the [General] section:

• Add the following line: ResetDisk=1 (must be on a separate line as shown in example).

example

1. Once entry has been added to the file, Save the file and then exit Notepad.

1. Now launch SecureDoc Control Center

1. Go to Encryption Management and select Encryption Management.

1. The Reset Disk option should be located at the bottom right-hand section as shown in the example. 

1. Make sure to choose the correct USB drive in the drop-down "Drive" box.

IMPORTANT: DO NOT RESET HD1 (or main drive) or you will effectively "wipe" your computer.

9. Remove the ResetDisk=1 option from SecurDoc.ini file once the USB drive has been successfully reset. (refer to previous step 2 and 3)