1036-Error Message-Please complete the remote installation before updating SecureDoc

  • Updated on Feb 6, 2026
  • 1 minute(s) read
  • VN
 Prev Next

Error: Please complete the remote installation before updating SecureDoc

Symptom

The message "Error: Please complete remote installation before updating SecureDoc" appears when you try to reinstall SecureDoc after a failed installation.

A screenshot of a computer AI-generated content may be incorrect.

 

Cause

A Windows registry value is preventing SecureDoc from being reinstalled.

Resolution

1) Make the following change in the registry: Set HKLM\Software\WinMagic\isRemoteInstall to 0.

2) Completely Uninstall SecureDoc from Add\Remove. Then, remove C:\Program Files\WinMagic folder.

3) Reinstall SecureDoc.