1339 Procedure to load new SecureDoc license file with additional licenses or to load a transfer license file after a SQL server change.

Product_Documentation: &nbsp;Yes
Version: &nbsp;Affects all versions of SD&nbsp;

To load the new license file, the existing license file must be cleared from the SES database in the current SQL server first.

Please do the following:

1)	In Microsoft SQL Server Management Studio connect to the current SQL server.
2)	Locate and open the database folder.
3)	Locate the dbo.Settings table.
4)	Right click and choose Edit top 200 rows.
5)	Locate "IDNLW_DB_DATA_BSI_SERVER_FILE" in the Name column. (If there is no such row, skip step 6)
6)	Delete this row by right clicking on the row to the left of it and selecting delete. (view screenshot)

Now you should be able to open the SES and confirm the the license count is reset to default license count (all 10s).

Please load the license file and confirm correct the number of licenses are loaded.

If there are any issues with loading the license, please contact [email protected] or call support at 1-888-879-5879 x1.

If the license count is incorrect, please contact [email protected].

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