Symptom

This issue may occur as follows: In SES Console:
On right-clicking a device and choosing the option to Create Emergency Disk.
The GUI then prompts the Admin to choose a location where the Emergency Disk information is to be saved.
Upon choosing a location, the GUI then prompts with this error: "Error number: 1025 . SecureDoc Error"

Cause
The error 1025 will result from SES not being able to read/ write a file on the hard disk (if for example the user does not have the rights required to write to the destination folder)
or
Error 1025 can be caused when one or more files may be missing from the "resource" area that contains the standard files needed to support the pieces of the recovery media that the SES Console writes dynamically.

Clarification: What this means is that to create the Emergency Disk folder contents for a given device, SES copies some of the standard files it needs from a specific directory, and then dynamically creates certain other files from information stored in the database.
If the required standard files are not available in the directory (they may have been deleted inadvertently) or they are inaccessible to the SES console (perhaps they have been protected against reading by this user), then the SES Console will be unable to create the Emergency Disk media/files.

Resolution
Please check the following:
1. Verify the existence of, and the contents of the following folder :\Program Files\WinMagic\SDDB-NT\Binary boot files.  Ensure the folder is present, is readable by the logged-in user, and that it has all the required files. You can check them by installing SES on your machine. They might've deleted one of them by accident.

2. Verify that the logged in user has read/write access right on the folder where the emergency disk is to be created.

Custom Fields

• Error message or code: Error number: 1025 . SecureDoc Error