1060-For UEFI devices, BlueCat DHCP Servers do not provide an IP Address at either Pre-Boot or PXE boot

  • Updated on Feb 6, 2026
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For UEFI devices, BlueCat DHCP Servers do not provide an IP Address at either Pre-Boot or PXE boot.

Problem: If:  a) a SecureDoc-protected device that has UEFI (instead of BIOS) is at Pre-Boot and

b) the DHCP Server in use within the enterprise is a BlueCat DHCP server

Then: Endpoint devices will not get an IP Address lease through DHCP when the device is at Pre-Boot (e.g. using PBConnex)

NOTE 1: The same will occur if using PXE boot (e.g. if installing SecureDoc OSA using PXE).

NOTE 2: In general with any use of PXE on UEFI devices this will be an issue until the solution is applied (see below), regardless of whether one is using SecureDoc OSA.

Scenario:

When in an xHA cluster, after a failover an error is encountered: "dhcpd: send_packet: Operation not permitted", and no IP address leases are being served.

IMPACT:

The impact is critical as DHCP is not serving any leases.

 

Resolution: 

  • This defect has been resolved by the BlueCat engineering team and is available in DNS/DHCP Server 7.0.
  • Patches installed –
    • KB-1263_6.0.2.19.tar.gz                 Dec 16, 2010 10:44:48 PM             6.0.2.19
    • KB-2244.tar.gz   Jul 9, 2011 8:35:12 AM    6.5.0.86
    • KB-2580.tar.gz   Apr 4, 2012 3:06:52 PM 6.5.0.86
    • KB-2924-650-670.tar.gz Apr 4, 2012 3:10:49 PM 6.5.0.86
    • adonis-6.7.1-P4_06226.tar.gz     Jul 4, 2015 9:13:51 AM    6.7.1.184
    • KB-4781.tar.gz   Mar 26, 2015 4:43:12 PM               6.7.1.184
    • KB-5437.tar.gz   Mar 26, 2015 4:49:41 PM               6.7.1.184
    • KB-6881.tar.gz   Mar 26, 2015 4:52:23 PM               6.7.1.184
    • KB-3936.tar.gz   Mar 26, 2015 4:55:34 PM               6.7.1.184

Custom Fields

  • Error message or code: dhcpd: send_packet: Operation not permitted