Error 0x00007720: Unsupported card reader detected
Symptom
The error message "ERROR 0x00007720 Unsupported card reader detected or unavailable at pre-boot" is displayed.
Cause
The device has USB 3.0 ports; these ports are not compatible with the token.
Resolution
Use the token in a USB 2.0 port.
Custom Fields
Version: SecureDoc 4.5, SecureDoc 4.9, SecureDoc 5.0, SecureDoc 5.1