KA-02092 SFE- Edit Photo Files

SFE – Editing Encrypted Photo Files on Windows 11

When preparing a photo for editing on Windows 11, File Explorer may appear greyed out if the file is encrypted. To successfully edit an encrypted photo using the default editor, follow the steps below.

Example:

Prerequisites

• SecureDoc (SD) package is successfully deployed to the client.

• SFE + PE are enabled.

Configuration Steps

1. Create an encrypted folder

   • On the SD Client, existing a folder named ‘Multiple’ is encrypted by SFE successfully
     Example SFE path: C:\Users\...\Desktop\SFE1\Multiple

   • Once encrypted, a green lock icon appears on the folder/files, confirming encryption.
     
     

2. Allow the Photos application

   • Click on SDPin.

   • Navigate to:
     SecureDoc File Encryption → Application Access List

   • The SFE Global Application Access List window opens.

   • Add Photo.exe to the Whitelist (either by resetting settings or adding it manually).

   • Save the changes.

3. Open the encrypted file

   • Access the encrypted “Multiple” folder.

   • Open a photo file.

   • The photo should open without errors.

Editing the Photo

Case 1: Using the Legacy Photos App

1. Open the photo with the Photos app.

2. Click the three dots (⋯) in the top toolbar.

3. Select Settings.

4. Enable Use Legacy Photos app.

5. Reopen the photo using Legacy Photos.

6. Edit the photo and save successfully.

Case 2: Editing a Downloaded Photo

1. Download the encrypted photo to the client.

   • Note: The photo does not automatically decrypt after downloading.

2. Use the SFE Utility to manually decrypt the file.

3. Open the decrypted photo.

4. Edit and save the photo successfully.