1911 - Windows 11 Cumulative Update - KB5007215 failed to install on SecureDoc encrypted system with SFE enabled

  • Updated on Feb 6, 2026
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Title: Windows 11 Cumulative Update - KB5007215 failed to install on SecureDoc encrypted system with SFE enabled

Environment

SecureDoc 9.0, 8.6 SR1 HF2

Windows 11 21H2(OS Build 22000.282)

SFE enabled profile

Summary: On a SecureDoc encrypted device with SFE enabled - Windows update would fail to install the KB below on Windows 11 21H2 (OS Build 22000.282).

Windows10.0-KB5007215-x64-v1.005.msu

https://support.microsoft.com/en-us/topic/november-9-2021-kb5007215-os-build-22000-318-775afa5b-dd28-4262-82d2-258da52291ec

Workaround:

1. On SES, Go to profile ->uncheck SFE and assign to Client.

4. Reboot Client.

5. Login BootLogon and Windows Logon successful

6. Try to run KB Windows10.0-KB5007215-x64-v1.007.msu. (The KB should update successful (OS Build 22000.318)

7. On SES, Go to profile ->enabled SFE (non-persistence as before update KB) assign to Client

8. Reboot Client

9. Login BootLogon and Windows Logon successful

10. At Windows Desktop, Verify if able access any SFE encrypted folder

11. Test creating a new folder and encrypt folders using SFE.

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