Title: The Lenovo ThinkPad T570 is not compatible with select Kingston drive models.
Summary: Performing a Windows Restart action can cause the Lenovo ThinkPad T570 to no longer detect select Kingston drive models.
Environment Information:
Lenovo ThinkPad T570 | Kingston SKC2500M8 | S7780100, S7781100 |
Known Issue: After deploying Windows to the Lenovo ThinkPad T570 with a Kingston SKC2500M8 drive there is a 30% or greater chance that performing a Windows Restart or Warm Boot action will cause the BIOS to no longer detect the drive. This detection issue does not require SecureDoc to be installed to the ThinkPad T570. This is not an issue for the Lenovo ThinkPad T590.
Conclusion: WinMagic does not support the use of select Kingston drive models on the Lenovo ThinkPad T570.
Workarounds: Only use WinMagic-approved Lenovo laptops with affected Kingston drive models. A full list of WinMagic-approved Lenovo laptops for Kingston drive models can be found on the https://www.winmagic.com/support/supported-hardware webpage.