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Limitation:

SecureDoc user accounts ,keyfiles have a design limitation on the number of AES encryption keys that can be supported on client devices. Selected key count should not exceed 11 AES Encryption keys  , if the count exceeds then Potential Issues are listed below.

A screenshot of a computer  Description automatically generated

Potential Issues:

1)During installation the selected account can generate 0x7885 error due to large keyfile size causing SDConnex to fail device validation.
2) On client side SecureDoc preboot can generate :Error Missing Operating system due to SecureDoc preboot failing to find matching AES encryption key

 

Article Document

Title

Limitation:How many AES encryption keys a user accoun or keyfile support

URL Name

Limitation-How-many-AES-encryption-keys-a-user-accoun-keyfile-support