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KB#

1739

Title

Upgrading the SES Database on Microsoft SQL Server 2016 CU6/CU7 hangs

URL Name

Upgrading-the-SES-Database-on-Microsoft-SQL-Server-2016-CU6-CU7-hangs

Summary

After installing an updated version of the SES console, the database requires upgrading and in preforming this on Microsoft SQL Server 2016 Cumulative Update 6 or 7, the SES console hangs.

Issue:

After installing an updated version of the SES console, the database requires upgrading.  In preforming this on Microsoft SQL Server 2016 Cumulative Update 6 or 7, the SES console hangs.

The occurs because the Cumulative Updates for SQL Server 2016 starting with 6, prevents the execution of a critical SQL directive when preforming the database upgrade

Affected Environment:

SQL Version

Build Number

Microsoft SQL Server 2016 Cumulative Update 6

13.0.5292.0

Microsoft SQL Server 2016 Cumulative Update 7

13.0.5337.0

13.0.5343.1

13.0.5366.0

13.0.5382.0



Fix:  

Please upgrade to Cumulative update 8 or later for SQL Server 2016

Workaround:

If you are unable to perform the update as recommended, there is a workaround as documented from Microsoft Support: (Changed with the relevant details).

Please run the following scripts against the SQL server
 

-- Stop the audit:

ALTER SERVER AUDIT AuditName WITH (STATE = OFF) GO

-- Change the database isolation level:

ALTER DATABASE WMTemplate SET ALLOW_SNAPSHOT_ISOLATION ON

-- Turn the audit back on:

ALTER SERVER AUDIT AuditName WITH (STATE = ON) GO