1341 Displaying all the Information in the Audit Log in SES

Displaying all the Information in the Audit Log in SES

Issue:

Inside the SES Audit logs, there are audit events missing.

Symptoms:

In the SDConnex event logs / SVCTrace logs, the following error is displayed:

Error when logging audit event; continuing...
System.ComponentModel.Win32Exception: The event log file is full
at System.Diagnostics.EventLog.InternalWriteEvent(UInt32 eventID, UInt16 category,

EventLogEntryTypetype, String[] strings, Byte[] rawData, String currentMachineName)

at System.Diagnostics.EventLog.WriteEntry(String message, EventLogEntryType type, Int32

eventID, Int16 category, Byte[] rawData)

at System.Diagnostics.EventLog.WriteEntry(String source, String message, EventLogEntryType

type, Int32 eventID, Int16 category, Byte[] rawData)

at System.Diagnostics.EventLog.WriteEntry(String source, String message)

at WinMagic.SecureDoc.Model.DataAccess.EventLogDao.WriteLog(EventLog log)

at WinMagic.SecureDoc.Service.AuditLogService.LogEvent(Int32 applicationId, String

applicationUser, Int32 applicationUserIndex, String applicationDeviceId, Int32 eventId, Int32

status, Int32 objectTypeId, String objectId, Int32 objectIndex, Int32 refObjectTypeId, String

refObjectId, Int32 refObjectIndex, DateTime eventDateTime, String description, Byte[] dataBuffer)

at WinMagic.SecureDoc.Service.AuditLogService.Log(Int32 eventId, Int32 status, Object

mainObject, Object referredObject, Byte[] dataBuffer, Object[] vars)

The recommendation to resolve this is to increase the SDConnex Service Event Log inside Event Viewer.

Please set the following on the server where SES is installed.

Change Maximum log size to 102800 KB
Overwrite events as needed (oldest events first)
Stop and start the SDConnex

After the above changes, please confirm Audit Log is now recording all logs properly.

Custom Fields

Operating System: All
Version: Affects all versions of SD