SDConnex error during Pre-Boot Communication
The server maintains a key used to protect the server and pre-boot communication.
Starting from version 6.3 SecureDoc has added additional cryptographic protection to this key.
In certain cases, the key is not cleared during the upgrade process. As a result, communication
with previous versions of pre-boot clients can result in a 7605 error code. The work around for this is to clear the existing keys in the database, which will prompt the regeneration
of a new key. To clear existing keys in the database, run the following against the SES database:
update[dbo].[Computers]set [PBNKey] = NULL
Custom Fields • Operating System: All • Version: Affects all versions of SD |