Issue:
The customer inquired about the session timeout duration after logging into the SES Console and Web, and how to check it.
Cause:
The SES Control Console does not have a logout timeout for the user, while the SDWeb Console has a timeout set to 10 minutes.
Resolution:
To check the session timeout settings, refer to the configuration file associated with the SDWeb Console.
If you wish to change the timeout duration, adapt the relevant configuration file.
After making changes to the configuration file, ensure to restart the relevant service for the changes to take effect.