Issue:
The customer has purchased a batch of licenses for SecureDoc and wants to ensure that the purchased licenses can be activated with the current date starting from a future date.
Cause:
The customer was informed by our licensing team that they need to confirm the activation process for the purchased licenses, which are set to start in the future.
Resolution:
Confirm the purchase details with the licensing team, including the order number and purchase number.
Verify if the licenses can be activated before the specified start date.
If activation is possible, initiate the registration process for the licenses.