1510 Error code C00000B5 During Conversion

Error code C00000B5 is actually a Windows error that is being brought to the surface from "below" SecureDoc, as a result of an issue that occurs as a result of a request SecureDoc has made to the disk subsystem handler.

During the encryption process SecureDoc will normally read and write all sectors of the drive (assuming the default to encrypt all sectors).  If there are any issues with a given sector somewhere on the drive it may occur that Windows will be unable to read or write to that sector, and Windows will return error code C00000B5.

Note that it is entirely possible that without something as thorough and far-reaching as initial encryption, that same drive might not ever experience this problem simply because it's also entirely possible that sector may never be used (assuming a fairly typical scenario  - that of a relatively sparsely-populated disk).

The following forum article relates to the issue, which could potentially help in solving it.
 
http://www.sevenforums.com/hardware-devices/199104-hard-drive-failing-checkdisk-results-inside.html
 
If, following such an error it is not possible to get the drive past Pre-Boot, or if the affected area is within the SecureDoc Key File area, there are several options to help you gain access to the drive:

1 -- In the SES Console: Create a new user having full admin privileges.
2 -- Add to that User the device key for the device in question.
3 -- Right-click on the user, choose the option to create a key file, and then save that key file to a physical location (e.g. a USB Data stick)
4 - Login to the device as follows:
a) Bring the USB stick to the device
b) Boot the device
c) Plug the stick into a USB port and wait about 10 seconds to ensure it has been mounted (if the stick has a light, the light will normally blink briefly then stop blinking)
d) Login at pre-boot by entering the User ID + a dot + "dbk" (eg johndoe.dbk) and enter the password you had defined for that user account when you created the user, above.  

If the above does not allow you to log in, it may be necessary to boot from a bootable WinPE disk or USB stick (described elsewhere in this Knowledge Base).  You may need to use the Key File you created above if it's not possible to log into the Key File stored on the problematic disk.

Synonyms: CB5, 0xC00000B5, 0XC00000B5, B5