6.5SR1 Active Directory ERROR processing new user
Problem Description: --------------------------- After upgrading to 6.5SR1 ADSync was unable to sync new users to database ERROR processing new user : Unable to cast object of type “System.Int32” to type “System.String” Is observer in ADSync Event Logs
Analysis/Root Cause: --------------------------- Under Tools>Options>General any new user that is imported from AD is automatically set to Token Protection
When looking in SQL Database under dbo.Settings ValNum for IDNLW_DEFAULT_TOKEN_TYPE was set to 0 and expected value is NULL
Solution Provided: ------------------------ Navigate to dbo.Settings Right click on dbo.Settings and select “Edit Top 200” Then locate IDNLW_DEFAULT_TOKEN_TYPE and set ValNum from 0 to Null
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Custom Fields Version: SecureDoc 6.4, SecureDoc 6.5 |
