Error 9730: Invalid checksum of the encryption engine, please update with new checksum
Symptom
When trying to log into boot logon, the message 'Error 0x00009730 - Invalid checksum of the encryption engine, please update with new checksum' appears.
Cause
SecureDoc’s boot code runs a checksum on the binary files to ensure they are intact. If these files are moved, deleted, or corrupted, an integrity check failure will occur.
This will prevent a non-administrative user from logging into the computer.
Resolution
To correct this, simply log into the computer with an administrative key file, e.g. via USB drive.
Custom Fields
Article ID: TS0139
Error message or code: Error 9730: Invalid checksum of the encryption engine, please update with new checksum