SD v9.2 SR1 HF1

SecureDoc Enterprise Server
Release Notes

Product Version: 9.2 SR1 HF1

Build: 9.2.101.439

Release Date: April 24, 2026

Overview:
This Hotfix (HF1) for SecureDoc Enterprise Server 9.2 SR1 includes targeted fixes and stability improvements identified after the initial SR1 release. This update is recommended for customers currently running version 9.2 SR1.

SecureDoc Support

WinMagic strongly recommends that you install the most recent software release to stay up to date with the latest stability improvements, security updates, and issue resolutions.
For additional guidance, please contact [email protected].

About This Release

SecureDoc 9.2 SR1 HF1 is a maintenance hotfix focused on resolving specific client-side issues and improving platform compatibility and stability.

This release does not introduce new features. It is recommended for customers running SecureDoc 9.2 SR1 who require improved reliability across supported environments.

How to Install/Upgrade

Customers with an active support plan should contact [email protected] to receive the latest SecureDoc upgrade package and deployment guidance.

Improvements

SecureDoc Console or SESWeb Console

Enhanced Protection Against Suspicious Login Activity
Description: SecureDoc includes improved controls to help organizations detect and respond to suspicious login behavior.
Solution: Policy settings allow administrators to configure failed login attempt thresholds, lockout durations, and location-based access controls.
Affected Ticket: SD-50670

SES Web Support for All User Group and All Device Group
Description: SES Web provides visibility of the built-in All User Group and All Device Group, aligning functionality with the SES Console.
Solution: These groups are available within SES Web for assignment and management workflows and are protected from modification.
Affected Ticket: SD-42403

Fixed Bugs

SecureDoc Console or SESWeb Console

External Monitor Display Support for HP Docked Preboot Authentication
Description: In some HP laptop and docking configurations, external monitors may not display the preboot authentication screen when docked.
Solution: Updated hardware and display handling ensures improved compatibility in docked environments.
Affected Ticket: SD-52186

SD Client

Unexpected debugger message at Windows 11 logon
Description: In certain environments, a system dialog prompting to start a debugger may appear during the Windows logon sequence, interrupting the user experience.
Solution: Resolved in 9.2 SR1 HF1 to ensure a seamless login process.
Affected Tickets: SD-52799, SD-53003

Windows Security dialog during MagicEndpoint installation
Description: A Windows Security prompt may appear during MagicEndpoint installation, interrupting silent deployments.
Solution: Improved driver compatibility ensures a smoother, silent installation experience.
Affected Ticket: SD-52910

RMO “Exclude from DAC” not applied as expected with Windows account
Description: Systems configured with “Exclude from DAC” may still be governed by DAC policies during login in certain scenarios.
Solution: Improved handling ensures DAC exclusion is consistently applied and validated.
Affected Ticket: SD-52878

Network Phone not functioning at Windows login on Windows Server
Description: Network Phone may not function at the Windows login stage on Windows Server environments.
Solution: Improved component loading and communication handling ensures consistent functionality.
Affected Ticket: SD-52870

Debug messages displayed during PBLU startup
Description: Non-critical messages may appear during early PBLU startup.
Solution: Startup behavior has been refined to suppress non-essential output.
Affected Ticket: SD-52847

PBLU initialization issues on newer Lenovo platforms
Description: On certain newer Lenovo devices, PBLU or preboot may fail to initialize correctly, resulting in a black screen or missing preboot prompt.
Solution: Improved compatibility with newer hardware platforms ensures proper initialization.
Affected Tickets: SD-52758

Failed to start encryption on select vPro devices with TSE (Error code: 0xC0000185)
Description: On certain Intel vPro systems using Intel Trusted Execution Engine (TSE), encryption may fail to start due to how the system handles communication with the disk during the initial encryption process.
Solution: Enhancements have been implemented to improve communication handling during encryption, enabling better compatibility with newer vPro platforms and allowing encryption to start successfully.
Affected Ticket: SD-52699

PBLU Linux not loading on Lenovo ThinkPad T16 Gen 3
Description: PBLU may fail to load and display a blank screen during startup on certain configurations.
Solution: Resolved in 9.2 SR1 HF1 with improved hardware compatibility.
Affected Ticket: SD-52887

Additional stability and compatibility improvements
Description: General improvements have been made to enhance overall client stability and compatibility across environments.
Solution: Various fixes have been applied to improve reliability and performance.
Affected Tickets: SD-52694, SD-49373

Limitation

Standalone – Updated Windows Server Support for SecureDoc Control Center (SDCC)
Description: Standalone SecureDoc installations are supported on newer Windows Server versions. Windows Server 2012 R2 is not supported for launching SDCC in this release.
Workaround: Deploy on Windows Server 2016 or later for full compatibility.
Affected Ticket: SD-52704

IdP Registration May Remain Pending After Installation with Elevated Credentials
Description: If MagicEndpoint is installed using elevated credentials while a standard user is signed in, registration may not complete.
Workaround: Sign out and sign back in as the affected user.
Affected Ticket: SD-52518

Password Synchronization May Not Complete After Signing In with Another Windows User
Description: Password Sync may not function as expected in certain AD/AAD environments.
Workaround: Enable the required Windows policy for password transmission in Group Policy.
Affected Ticket: SD-51928

Contact WinMagic

WinMagic
11-80 Galaxy Blvd.
Toronto, ON M9W 4Y8, Canada

Phone: (905) 502-7000
Support: [email protected]

Acknowledgements