SecureDoc Enterprise Server

Release Notes

Product Version: 9.0 SR4 HF2

Published March 20, 2024

SecureDoc Support

WinMagic strongly recommends that you install the most recent software release to stay up-to-date with the latest functional improvements, stability fixes, security enhancements and new features.

Please visit Knowledge Base Article 1397 for more information on End of Life and End of Support timelines for SecureDoc software releases.

About This Release

This document contains important information about the current release. We strongly recommend that you read the entire document.

Recommended – WinMagic recommends this service release for all environments. Apply this update at your earliest convenience.

NOTE:  End of Life date for Hotfixes is the same as the Version or Service Release upon which they are based.

Download the latest release notes for each version listed within Knowledge Base Article 1756.

System Requirements

If using features that use the TPM (e.g., MagicEndpoint, or other TPM-based authentication such as TPM protection for Key Files), devices must have TPM 2.0 – TPM 1.2 or earlier are not supported.

For server and client system requirements: https://www.winmagic.com/support/technical-specifications

For supported devices, drives, smartcards, and tokens: https://www.winmagic.com/device-compatibility

Note:  It is strongly recommended to initially install Full-Text Indexing feature (Full-Text Search) into the Database Engine, before performing an SES installation.

More information is available here: http://msdn.microsoft.com/en-us/library/ms143786(v=sql.100).ASPX

During the installation of SES, if Full-Text Indexing has not been installed, a message will appear indicating the absence of the Full-Text Indexing. This message will not allow the user to stop the installation of SES which will require retrofitting Full-Text Indexing into an existing SQL Server.

Note:  Use of the SES Console will require the user to have at least local admin rights on the server or client device (e.g., Admin desktop) on which it runs for the console to function properly.

Client OS Support

Devices utilizing MagicEndpoint authentication must have Windows 10 or 11 – Windows 7 is not supported.

For a detailed view of which specific versions of SecureDoc are supported under various versions of Windows, macOS or Linux:  See: https://www.winmagic.com/support/technical-specifications

Mobile Token-based authentication using Bluetooth is not supported on any pre-Windows 10 Operating Systems

The KnownConfigs.XML File

Customers are strongly advised to download the most current KnownConfigs.XML file, then replace the current version (if older) in the SES Application folders and

Installation Packages.

WinMagic strongly recommends that you seek out the most up-to-date version of the KnownConfigs.XML file and incorporate it into your SES implementation on a regular basis (e.g., monthly). This will help ensure your SES Version will take advantage of new client installation override settings that have been added since the version of the KnownConfigs.XML file that came with your version of SES. This will improve installation success on any new device makes/models you might purchase since installing SES, utilizing the new special settings available in newer versions of this file.

Customers are advised to look to the SecureDoc Knowledge Base for a link to the available KnownConfigs.XML files, then check that document (e.g., on a monthly basis) for updates to this file, then use the new version to replace all versions of the KnownConfigs.XML file in their SES Implementation folder structure. For example:

1. Position Windows Explorer to: c:\Program Files(x8)\WinMagic\SDDB-NT, then

2. Search for files like *.xml.

3. Sort the resulting search list by name

4. In each directory where a KnownConfigs.XML file is found, replace it with the new one that you have downloaded from the WinMagic Knowledge Base article.

Additional information can be found here: Installing or updating the KnownConfigs.xml file (Applies to SES from Version 7.5 onward).

The latest versions of the KnownConfigs.XML files can be found at the following links:

• SecureDoc Device KnownConfigs.XML File for SES V8.2 And Later- Download the

latest version of this here: https://na80.salesforce.com/articles/Service/SecureDoc-Device-KnownConfigs-XML-File-for-SES-V8-2-Download-the-latest-version-of-this-here

• SecureDoc Device KnownConfigs.XML File for SES V7.5 - Download the latest

version of this here: https://na80.salesforce.com/articles/Service/SecureDoc-Device-KnownConfigs-XML-File-for-SES-V7-5-Download-the-latest-version-of-this-here

The contents of the KnownConfigs.XML file are reserved to be developed and advanced by WinMagic solely. While customers might consider enhancing it, WinMagic cannot be held responsible for issues that might arise from such modifications and may (at its sole discretion) levy an additional support charge to any customers that encounter support issues that can be traced back non-sanctioned customer-initiated changes to KnownConfigs.XML.

WinMagic welcomes customer ideas and suggestions on how KnownConfigs.XML can be extended and improved, but WinMagic reserves the sole right to test, approve and to publish any changes to KnownConfigs.XML that it deems to be in the broader customer interest, and makes no commitment to act upon or publish all, or indeed any customer-recommended changes.

Version 9.0SR4 HF2

IMPORTANT

For customers deploying 9.0SR4 HF2 to devices containing Self Encrypting Drives (SEDs),  if you encounter any unexpected messages indicating that SecureDoc Installation is not proceeding on such a device, please contact WinMagic Support for assistance. 

The Windows Essentials Profile and Installation Package types are no longer supported

Issue: The Windows Essentials licensed client type is being discontinued.  Windows Essentials was a slimmed down version of the SecureDoc Windows client which supported management of BitLocker encryption while including several key SecureDoc features.  Lack of uptake of this client type in the market necessitates its removal to streamline product offerings.

Solution: The Windows Essentials profile and Installation Package types are no longer supported, and these profile/package types will no longer be available to create or deploy to endpoints.

Note: Due to the extent of the documentation that is affected, documentation relating to this Profile and Installation Package type will still exist in this version but will be fully removed in the V9.1 documentation coming later this year.  Customers are asked to ignore any references to Essentials in the documentation in the meantime.

Affected Tickets: SD-43817 

Which customers should upgrade to 9.0SR4 HF2?

Version 9.0SR4 is a Service Release upgrade to the SecureDoc Enterprise Client and Server.

All customers are recommended can safely upgrade to 9.0SR4 HF2.

Why upgrade?  https://winmagic.com/blog/5-reasons-to-update-your-winmagic-securedoc-investment/

NOTE: Any customers wishing to use Microsoft Azure AD (as opposed an on-premises Active Directory) must upgrade to V9.0 (or higher).  Azure AD is not supported on earlier versions of SecureDoc Enterprise Server.  

Any Azure AD-joined Devices must be either initially installed using V9.0, or any existing devices that will be joined to an Azure AD must be upgraded to the V9.0 (or later) client software before being joined to the Azure Active Directory.

NOTE: SecureDoc installer now no longer supports installation on macOS Mojave. Version 9.0SR2 ends support for macOS Mojave, and as a result the macOS Mojave target has been removed from the SecureDoc executables framework, installation, and run-time scripts.

IMPORTANT: For customers wishing to utilize SecureDoc’s Bluetooth Low Energy mobile device-based authentication at Pre-Boot:

1 - The device Profile must specify the Linux-based Pre-Boot for UEFI devices – termed as PBLU in this documentation.  Phone-based authentication (whether using Bluetooth Low Energy communication or network-based communication) does not work with

2 – Bluetooth must be enabled in the endpoint computer’s hardware configuration (BIOS or UEFI settings), as use of Bluetooth Low Energy mobile device-based authentication is a compelling security feature.,

NOTE: These release notes are presented in a new format compared to prior releases. A) Rather than leading with the ticket number(s), these will include the ticket(s) at the end of each release note; b) Issues and improvements will be grouped into meaningful groups that discuss specific aspects of the product (e.g., Authentication, Server, client, and other groupings).

How to Install/Upgrade

Customers with an active support plan should contact [email protected] to receive the latest download link for their SecureDoc upgrade.

Resolved Issues

SecureDoc for Windows

SD-47302 Enhancing DHCP Configuration: Integration of Subnet Mask Option for Improved Network Connectivity.

Issue: The PBU network has trouble in obtaining an IP address following the transition to a new DHCP server.

Solution: To address this issue, a solution was implemented by adding the "Subnet Mask" option to the DHCP request, enhancing the network's ability to obtain necessary configurations, and ensuring smoother connectivity.

SD-47284 Rectification of Hanging Issue in SD Client Restart, Shutdown, and Sign-out Processes.

Issue: The SD client experiences hanging behavior during restart, shutdown, and sign-out processes, accompanied by the message "Please wait for the User Profile Service."

Solution: Rectified as per feedback received and validated for effectiveness.

Contact WinMagic

Acknowledgements

This product includes cryptographic software written by Antoon Bosselaers, Hans Dobbertin, Bart Preneel, Eric Young ([email protected]) and Joan Daemen and Vincent Rijmen, creators of the Rijndael AES algorithm.

This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.OpenSSL.org/).

WinMagic would like to thank these developers for their software contributions.

©Copyright 1997 – 2024 by WinMagic Corp. All rights reserved.

Printed in Canada Many products, software and technologies are subject to export control for both Canada and the United States of America. WinMagic advises all customers that they are responsible for familiarizing themselves with these regulations. Exports and re-exports of WinMagic Inc. products are subject to Canadian and US export controls administered by the Canadian Border Services Agency (CBSA) and the Commerce Department’s Bureau of Industry and Security (BIS). For more information, visit WinMagic’s web site or the web site of the appropriate agency.

WinMagic, SecureDoc, SecureDoc Enterprise Server, Compartmental SecureDoc, SecureDoc PDA, SecureDoc Personal Edition, SecureDoc RME, SecureDoc Removable Media Encryption, SecureDoc Media Viewer, SecureDoc Express, SecureDoc for Mac, MySecureDoc, MySecureDoc Personal Edition Plus, MySecureDoc Media, PBConnex, SecureDoc Central Database, SecureDoc Cloud Lite, MagicEndpoint and MagicEndpoint FIDO Eazy are trademarks and registered trademarks of WinMagic Inc., registered in the US and other countries. All other registered and unregistered trademarks herein are the sole property of their respective owners. © 2023 WinMagic Corp. All rights reserved.

© Copyright 2024 WinMagic Corp. All rights reserved. This document is for informational purpose only. WinMagic Corp. makes NO WARRANTIES, expressed or implied, in this document. All specification stated herein are subject to change without notice.