There is a vulnerability in the SecureDoc Windows

SecureDoc Enterprise Server

Release Notes

Product Version: 9.1 HF2

Published December 14, 2023

SecureDoc Support

WinMagic strongly recommends that you install the most recent software release to stay up-to-date with the latest functional improvements, stability fixes, security enhancements and new features.

Please visit Knowledge Base Article 1397 for more information on End of Life and End of Support timelines for SecureDoc software releases.

About This Release

This document contains important information about the current release. We strongly recommend that you read the entire document.

Recommended – WinMagic recommends this service release for all environments. Apply this update at your earliest convenience.

NOTE:  End of Life date for Hotfixes is the same as the Version or Service Release upon which they are based.

Download the latest release notes for each version listed within Knowledge Base Article 1756.

System Requirements

If using features that use the TPM (e.g., MagicEndpoint, or other TPM-based authentication such as TPM protection for Key Files), devices must have TPM 2.0 – TPM 1.2 or earlier are not supported.

For server and client system requirements: https://www.winmagic.com/support/technical-specifications

For supported devices, drives, smartcards, and tokens: https://www.winmagic.com/device-compatibility

Note:  It is strongly recommended to initially install Full-Text Indexing feature (Full-Text Search) into the Database Engine, before performing an SES installation.

More information is available here: http://msdn.microsoft.com/en-us/library/ms143786(v=sql.100).ASPX

During the installation of SES, if Full-Text Indexing has not been installed, a message will appear indicating the absence of the Full-Text Indexing. This message will not allow the user to stop the installation of SES which will require retrofitting Full-Text Indexing into an existing SQL Server.

Note:  Use of the SES Console will require the user to have at least local admin rights on the server or client device (e.g., Admin desktop) on which it runs for the console to function properly.

Client OS Support

Devices utilizing MagicEndpoint authentication must have Windows 10 or 11 – Windows 7 is not supported.

For a detailed view of which specific versions of SecureDoc are supported under various versions of Windows, macOS or Linux:  See: https://www.winmagic.com/support/technical-specifications

Mobile Token-based authentication using Bluetooth is not supported on any pre-Windows 10 Operating Systems

The KnownConfigs.XML File

Customers are strongly advised to download the most current KnownConfigs.XML file, then replace the current version (if older) in the SES Application folders and

Installation Packages.

WinMagic strongly recommends that you seek out the most up-to-date version of the KnownConfigs.XML file and incorporate it into your SES implementation on a regular basis (e.g., monthly). This will help ensure your SES Version will take advantage of new client installation override settings that have been added since the version of the KnownConfigs.XML file that came with your version of SES. This will improve installation success on any new device makes/models you might purchase since installing SES, utilizing the new special settings available in newer versions of this file.

Customers are advised to look to the SecureDoc Knowledge Base for a link to the available KnownConfigs.XML files, then check that document (e.g., on a monthly basis) for updates to this file, then use the new version to replace all versions of the KnownConfigs.XML file in their SES Implementation folder structure. For example:

1. Position Windows Explorer to: c:\Program Files(x8)\WinMagic\SDDB-NT, then

2. Search for files like *.xml.

3. Sort the resulting search list by name

4. In each directory where a KnownConfigs.XML file is found, replace it with the new one that you have downloaded from the WinMagic Knowledge Base article.

Additional information can be found here: Installing or updating the KnownConfigs.xml file (Applies to SES from Version 7.5 onward).

The latest versions of the KnownConfigs.XML files can be found at the following links:

• SecureDoc Device KnownConfigs.XML File for SES V8.2 And Later- Download the

latest version of this here: https://na80.salesforce.com/articles/Service/SecureDoc-Device-KnownConfigs-XML-File-for-SES-V8-2-Download-the-latest-version-of-this-here

• SecureDoc Device KnownConfigs.XML File for SES V7.5 - Download the latest

version of this here: https://na80.salesforce.com/articles/Service/SecureDoc-Device-KnownConfigs-XML-File-for-SES-V7-5-Download-the-latest-version-of-this-here

The contents of the KnownConfigs.XML file are reserved to be developed and advanced by WinMagic solely. While customers might consider enhancing it, WinMagic cannot be held responsible for issues that might arise from such modifications and may (at its sole discretion) levy an additional support charge to any customers that encounter support issues that can be traced back non-sanctioned customer-initiated changes to KnownConfigs.XML.

WinMagic welcomes customer ideas and suggestions on how KnownConfigs.XML can be extended and improved, but WinMagic reserves the sole right to test, approve and to publish any changes to KnownConfigs.XML that it deems to be in the broader customer interest, and makes no commitment to act upon or publish all, or indeed any customer-recommended changes.

Version 9.1 HF2

IMPORTANT

For customers deploying 9.1 HF2 to devices containing Self Encrypting Drives (SEDs), if you encounter any unexpected messages indicating that SecureDoc Installation is not proceeding on such a device, please contact WinMagic Support for assistance. 

Note: Starting with version 9.1 HF2, support for 32-bit operating systems is discontinued. This decision is aligned with industry trends and allows us to focus on optimizing and enhancing the performance, security, and features of our software for modern, 64-bit operating environments. Users are encouraged to transition to 64-bit operating systems to ensure compatibility with the latest developments and to benefit from the full range of capabilities provided by our software.

Which customers should upgrade to 9.1 HF2?

Version 9.1 HF2 is a release upgrade to the SecureDoc Enterprise Client and Server.

All customers are recommended can safely upgrade to 9.1 HF2

Why upgrade?  https://winmagic.com/blog/5-reasons-to-update-your-winmagic-securedoc-investment/

NOTE: Any customers wishing to use Microsoft Azure AD (as opposed an on-premises Active Directory) must upgrade to V9.0 (or higher).  Azure AD is not supported on earlier versions of SecureDoc Enterprise Server.  

Any Azure AD-joined Devices must be either initially installed using V9.0, or any existing devices that will be joined to an Azure AD must be upgraded to the V9.0 (or later) client software before being joined to the Azure Active Directory.

NOTE: SecureDoc installer now no longer supports installation on macOS Mojave. Version 9.1 HF2 ends support for macOS Mojave, and as a result the macOS Mojave target has been removed from the SecureDoc executables framework, installation, and run-time scripts.

End of Life Notice:

As of the current date, macOS Catalina has officially reached its End of Life (EOL) status. Users are strongly advised to upgrade to a newer macOS version to ensure the security and functionality of their systems. We are no longer supporting macOS Catalina.

IMPORTANT: For customers wishing to utilize SecureDoc’s Bluetooth Low Energy mobile device-based authentication at Pre-Boot:

1 - The device Profile must specify the Linux-based Pre-Boot for UEFI devices – termed as PBLU in this documentation.  Phone-based authentication (whether using Bluetooth Low Energy communication or network-based communication) does not work with

2 – Bluetooth must be enabled in the endpoint computer’s hardware configuration (BIOS or UEFI settings), as use of Bluetooth Low Energy mobile device-based authentication is a compelling security feature.,

NOTE: These release notes are presented in a new format compared to prior releases. A) Rather than leading with the ticket number(s), these will include the ticket(s) at the end of each release note; b) Issues and improvements will be grouped into meaningful groups that discuss specific aspects of the product (e.g., Authentication, Server, client, and other groupings).

How to Install/Upgrade

Customers with an active support plan should contact [email protected] to receive the latest download link for their SecureDoc upgrade.

Resolved Issues

SecureDoc Client

SD- 46045 Frozen at "Awaiting the User Profile Service" following shutdown or reboot.

Description: Devices experience a recurring issue where they get stuck on the "Please wait for the User Profile Service" screen after a shutdown or reboot, accompanied by messages like "Shutting down service: Update Orchestrator Service."

Issue: This problem occurs specifically on Windows 11 when both Symantec Endpoint Protection version 14.3 and SecureDoc with hardware encryption PBA are installed.

Solution: The issue has been addressed in the kernel driver, specifically in (SDDisk2k.sys & chkdxp.dat) located in C:\Windows\System32\Drivers.

Contact WinMagic

Acknowledgements

This product includes cryptographic software written by Antoon Bosselaers, Hans Dobbertin, Bart Preneel, Eric Young ([email protected]) and Joan Daemen and Vincent Rijmen, creators of the Rijndael AES algorithm.

This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.OpenSSL.org/).

WinMagic would like to thank these developers for their software contributions.

©Copyright 1997 – 2023 by WinMagic Corp. All rights reserved.

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WinMagic, SecureDoc, SecureDoc Enterprise Server, Compartmental SecureDoc, SecureDoc PDA, SecureDoc Personal Edition, SecureDoc RME, SecureDoc Removable Media Encryption, SecureDoc Media Viewer, SecureDoc Express, SecureDoc for Mac, MySecureDoc, MySecureDoc Personal Edition Plus, MySecureDoc Media, PBConnex, SecureDoc Central Database, SecureDoc Cloud Lite, MagicEndpoint and MagicEndpoint FIDO Eazy are trademarks and registered trademarks of WinMagic Inc., registered in the US and other countries. All other registered and unregistered trademarks herein are the sole property of their respective owners. © 2023 WinMagic Corp. All rights reserved.

© Copyright 2023 WinMagic Corp. All rights reserved. This document is for informational purpose only. WinMagic Corp. makes NO WARRANTIES, expressed or implied, in this document. All specification stated herein are subject to change without notice.