1842 Failure to start SecureDoc encryption engine. System error code: 00000009. driver number 5
- Mis à jour le Feb 6, 2026
- 1 Minute(s) lue(s)
This content is currently unavailable in French. You are viewing the default (English) version.
Issue: Failure to start SecureDoc encryption engine. System error code: 00000009. driver number 5
Symptom: Failure to install SecureDoc
Product version affected: All SecureDoc version
Environment (OS/hardware/software): Windows OS
Probable Causes: Corrupt or missing C++ Redistributable Package 2005 (8) and .NetFramework Not running with admin rights (may need to disable the UAC) Running securedoc_64.msi instead of securedoc_64.exe file Resolution:
Focus on MS C++ Redistributable Package follow by causes 2 and 3 |